makkatikki

I still have the same problem. How was it resolved? I updated to the latest version already.

Hi, I have found the “multiple customers” setting and set it off for the assistant. I’ll check if this solves the issue.

Hi,

Is “multiple customers” the same as “Customers per session”? If so, then setting this does not resolve the issue. I have 3 assistants and 3 chairs, all assistants can do all expertise available. So according to the manual I should set this to 3. However, this does not work for each assistant separately when making a booking. When a customer selects an assistant then the time slots do not correspond to the time slot of that particular assistant. So that assistant can booked multiple times in the same time slot.

If it is not the same then can you please refer me where I can find this setting “multiple customers”?

Thanks in advance!

Uhm, seems you have to pres Add Treatment then it works, so this question can be maked as resolved

The Services Breaks comes up when in the Settings menu at the Availability mode you choose:

High End (with service duration and priority)

So, the most advanced Availability setting.

Hi,

This is true and I really need this for my Salon!

Some services need several steps and therefor the service break is mandatory.

In the documentation on this URL the Service Break is mentioned but it does not come up. How do I activate it? Or is it just missing?

Documentation that shows Service Break option:
https://salonbookingsystem.helpscoutdocs.com/article/89-services-settings-and-options

• This reply was modified 5 years ago by makkatikki.

Hi,

I found out that we are both right.

The example that you sent me works fine also with me. In this example you use the shortcode:

[salon/]

When I use this shortcode then the Decimal sign is displayed correctly in the front-end as selected in the back-end. In my case I use the comma.

But, when you use the shortcode:

[salon_booking_services styled=true columns=”1″ category=”1″]

(where I use, just for the example, 1 for number of columns and 1 for the category), then the Decimal sign when using a comma is not displayed as how it is set in the back-end.

Please try it out yourself, it will improve your product if it is a bug.

Okay, that will do, thanks!

It can be that they are apllied at the payment section/pages in the Pro-version. But they are not applied when you list the Services that your Salon offers.

Check out this page:

https://www.hairartrotterdam.nl/?page_id=156&preview_id=156&preview_nonce=c5741e9580&preview=true

You cab see that the amounts use a Point as Decimal.

In the back-end I have set the same settings you have, check this page:
https://www.hairartrotterdam.nl/?page_id=220

So, please don’t check the payment section in the pro-version, maybe that can be ok, but I’m not using that.

Try to see what you get when you use the short-code to display Services:
For exapmple:
[salon_booking_services styled=true columns=”2″ category=”3″]

When you look at that page from the frontend you will see that a Point is still used while a Comma is set in the back-end. The thing is also that the setting of the Decimal is set at the Payment Tab, so probably it works when doing payments. But I’n not using the Payment module yet. The settings for displaying Decimal sign should be done gobally not only in the payment section.

Also in outgoing mails a point is used and not a comma as set.

Thanks.