malhyp9

Hi Mayur, thanks so much for the information. We are in the middle of upgrading resources for the website, and if this happens again will get you to look into it. Thanks for the great support.. MaL

Any update on this question? We get Warning: This plugin has not been tested with your current version of WordPress. when going to the page, is that related?

Thanks, I did the same, Clicked Sync, then clicked on the blue Send Optimisation Request button, nothing happened other than the page reloading, should I wait 24 hours to see if the Sync did anything? see here https://www.dropbox.com/scl/fi/6o3ln791yzhpvl5s7kvga/059.jpg?rlkey=wl0d6u9j8plhjdl646qln80tt&dl=0

did you mean, Page Load Time Sync or PageSpeed Score Sync, or both?

I tried both, then clicked on the following from both locations, nothing happens, the page loads within a second and nothing happens, no confirmation message or anything like that.

https://www.dropbox.com/scl/fi/je0sk3yjd3o6kid3772re/4.jpg?rlkey=wocv6k5f8fey4tdpgyjd6z2n1&dl=0

When hitting the blue “Send Optimisation Request” button, the page reloads and nothing happens, no confirmation, no message or anything like that.

Thanks for your reply,

Report number: ADHSGNDE

Report date: 09/13/2023 23:04:53

and screenshots, https://www.dropbox.com/scl/fo/idplq3pkvvjoj3g3gkajw/h?rlkey=39g9o0q032abi3eqof4tixsrm&dl=0

Thanks, they must have already looked into it, working now, thanks for your help.

Done, thanks for your prompt reply.

Thanks, we did the same thing 4-5 times over the past 24 hours. See attached, have just done it again though the request time has not changes so there looks like there is a limit to how many times, see below and attached.

Requested: 09/13/2023 17:26:17 Approved: 09/13/2023 17:26:25

The last time we did the same thing, 12 hours ago, checked this morning, refreshed the page and the same thing, key does not populate.

https://www.dropbox.com/scl/fi/12ryuhwpdc5f3ft4cqpda/Screenshot-2023-09-14-at-09-09-07.png?rlkey=2f69sfoe5m7ejl6gvldwl1ylt&dl=0

Thanks for your reply.

Report number: SOWZRZYE

We also whitelisted all of the following IP addresses, they all are allowed to bypass WordFence firewall rules.

102.221.36.98
102.221.36.99
103.146.63.42
103.152.118.219
103.152.118.72
103.164.203.163
103.188.22.12
103.199.16.151
103.28.90.190
104.225.142.116
104.244.77.37
109.248.43.195
135.148.120.32
135.148.148.230
136.243.106.228
139.59.21.152
141.164.38.65
144.202.115.5
146.59.68.239
146.88.239.197
147.135.115.64
147.78.0.165
147.78.3.13
149.248.44.108
152.228.171.66
156.67.209.151
157.90.154.114
158.51.123.249
16.170.121.215
162.254.117.80
162.254.118.29
163.182.174.161
163.47.21.168
164.52.202.100
167.88.61.211
170.249.218.98
172.111.38.73
178.17.171.177
178.22.124.247
178.22.124.251
178.255.220.12
18.192.146.200
185.116.60.231
185.116.60.232
185.126.237.129
185.126.237.143
185.205.187.233
185.228.26.40
185.53.57.40
185.53.57.89
188.172.228.182
188.172.229.113
188.64.184.71
190.92.176.5
191.96.101.140
192.99.38.117
194.163.134.104
194.36.144.221
195.231.17.141
198.38.89.73
199.59.247.242
200.58.127.145
201.182.97.70
202.182.123.93
202.61.226.253
204.10.163.237
209.124.84.191
209.208.26.218
211.23.143.87
213.159.1.75
213.183.48.170
213.184.85.245
213.59.121.226
216.238.106.164
216.238.71.13
216.250.96.181
223.165.4.157
23.150.248.180
27.131.75.40
27.131.75.41
3.109.250.83
3.6.218.117
31.131.4.244
31.22.115.186
31.220.111.172
34.247.229.180
37.120.131.40
38.54.30.31
38.54.42.189
38.54.79.187
38.60.253.237
41.185.29.210
41.223.52.170
43.231.0.46
45.124.65.86
45.132.244.92
45.248.77.61
45.32.169.55
45.32.210.159
45.77.233.177
45.77.43.177
45.77.57.25
46.250.220.133
49.12.102.29
5.134.119.103
5.134.119.194
5.188.183.13
5.189.146.228
51.79.221.227
51.81.186.219
51.81.33.156
54.162.162.165
54.36.103.97
61.219.247.87
61.219.247.90
63.251.96.111
63.251.96.112
64.176.201.191
64.176.4.251
64.227.16.93
65.20.75.178
65.21.81.50
65.21.81.51
66.42.116.188
69.50.95.216
79.172.239.249
81.31.156.245
81.31.156.246
83.229.71.151
86.105.14.231
86.105.14.232
89.58.38.4
91.201.67.57
91.228.7.67
93.95.227.66
94.75.232.90
95.179.133.28
95.216.116.209

actually, seems like they dont

• AMS: Amsterdam, Netherlands
• DCA: Washington, DC
• BUR: Los Angeles, CA
• DFW: Dallas, TX
• Last modified: July 19, 2023

Thanks Jess, will give them a try.

Hi there, thanks for the reply, have installed the free version and will purchase the extension, it seems to do the job.

Can I ask what happens here, https://ps.w.org/pre-orders-for-woocommerce/assets/screenshot-5.png?rev=2374688

If a customer places one order, two of the items are ready for download and two of them are not. What is displayed in the Status section of the screenshot?

Also I think that when the time arrives, the status of the item marked as pre-order changes to available or in stock. Is this when emails are sent out to customers that have pre-ordered the item?

Is there any record where we can see logs of emails sent? Sometimes emails dont get sent and it would be good to look up emails or orders that were sent.

Thanks for letting us know, that’s great, will get stick into it later this week, 10/10.