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Hi @yewaung

Since you are using Divi, I would suggest trying this extension: https://www.peeayecreative.com/product/divi-events-calendar/

I am not sure if that will solve your issue or not, but it does add responsivene to The Events Calendar in Divi, so it very well might help.

Hi

I would like to try an help you out here. Can you please email your System Information to [email protected]? If you are willing and able to include admin access to a staging copy of one of your sites that are seeing this exact issue, that would be awesome too.

PLEASE DO NOT SHARE THIS INFO HERE. FOR EXTRA SECURITY, I SUGGEST USING https://1ty.me TO SEND THE ABOVE INFORMATION AS A SECURE NOTE.

Hi @sdeeds

I just replied to your ticket but also wanted to post my reply here for the benefit of other users.

I did look up the bug in our system and found that it is indeed still being worked on. I do see a few recent updates in the bug report so I am hopeful that a fix will be forthcoming very soon.

Hi @essentiallyemma

Thank you for reaching out. Sorry you are having some trouble with styling. It looks like you are using the Clover theme by 17th avenue. When I looked here:

https://17thavenuedesigns.com/shop/clover-wordpress-theme/

I can also see that the same highlighting style is present on their website demo. This, combined with looking through their documentation indicates that the theme settings are what is causing your custom code not to work. The theme is over riding your code.

I would advise contacting the 17th Avenue support team for help.
https://support.17thavenuedesigns.com/

Hi @mssbee

Can you share a link where this is happening?

You mentioned it was working previously, which indicates that an update may have caused the issue. Have you run a conflict test? Please do so using THESE instructions.

https://theeventscalendar.com/knowledgebase/k/testing-for-conflicts/

Please also go to Events>>Troubleshooting and click the copy to clipboard button. Paste the result into a secure note using 1ty.me paste the link here.

Hi @wpblogwriter

Yes, I am afraid I did misunderstand. I am sorry about that. But I think I get it now.

So i set up 2 sandbox environments to test this. One was a stand-alone site the other a multisite network. I was not able to replicate the issue in the stand-alone site, but was able to do so in multi-site. This confirms by belief that the issue is something with Multisite compatibility.

Unfortunately, that is as far as I have been able to get. I have reached out to a colleague to see if I can get some insight and will update you here is we figure anything out. Please note that as this is free support, there may be some delays in response.

Hi @22blackcrowes20

Yes, that is what I needed thank you! All of that looks correct. At this point I a trying to figure out where this “163” that is being added is coming from. Do you have any custom code in place?

Are you able to share admin crednetials for a staging copy of your site? If so, please use the 1ty.me service and email it to me at [email protected]

DO NOT PLACE THAT LINK HERE. SEND IT TO ME VIA EMAIL.

Hi @wpblogwriter

Please check out the following articles as I think they may prove useful:

https://theeventscalendar.com/knowledgebase/k/translation-basics/
https://theeventscalendar.com/knowledgebase/k/incomplete-translations/
https://theeventscalendar.com/knowledgebase/k/creating-translations-for-events-using-wpml/

It should be noted that multisite support for translations is limited to there may be elements on subsites that you need to manually translate with template overrides. The articles above should help you with that as well.

Please let us know if this does not help.

Hi @flashwolf

Did you refer to the article the message gives? That article explains the steps you should take. Here is the link again for your reference:

https://evnt.is/v1-removal

Hi @elaganeb

Please take a look at our getting started guide here:

https://theeventscalendar.com/knowledgebase/guide/the-events-calendar/

https://theeventscalendar.com/knowledgebase/k/creating-an-event/

Hi @mertzsor

You can modify the content of the email that is sent to the organizer. Try this snippet in your functions.php

add_filter('tribe-ext-organizer-notifications-content', 'custom_tribe-ext-organizer-notifications-content');
function custom_tribe-ext-organizer-notifications-content ( $output ){
	// Modify $output with the desired content to be added to the email
	$output = "There is a new attendee for your event!";

	return $output;
}

If you want to stop this email form sending out altogether, simply disable the organizer notification plugin.

Please let me know if this helps.

Please go to Events>>Settings>>Payments>>Tickets Commerce

Please send me screenshots of the settings on that page.

Hi @jamesraja

Thank you for bringing this to our attention! I have sent this on to our development team for consideration.

Hey @saz25

Looks like we haven’t heard from you in a bit so I am going to mark this as resolved. Please reach back out if you need more help!

Hey @saz25

Looks like we haven’t heard from you in a bit so I am going to mark this as resolved. Please reach back out if you need more help!