mandrew61
Forum Replies Created
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OK. Most recent version is installed. I am now using the Twenty Seventeen theme. The problem I outlined above still exists; registered members cannot log into the site.
As well, UM forms are not showing up on their respective pages. I have followed to the letter the directions provided by UM on how to insert the short codes, but they do not appear. I can only test this in edit mode because I cannot log into the site.
Also, how long does it take for a deleted member to be purged from the system? I deleted a test account and tries to create a new one, but it wouldn’t let me, saying that the email address was already in use.
This is a total mess, and I am doing all sorts of work and getting nowhere.
Here’s the install info:
### Begin Install Info ### ## Please include this information when posting support requests ## --- Site Info --- Site URL: https://8plusclub.net Home URL: https://8plusclub.net Multisite: No --- Hosting Provider --- Host: DBH: i8pl41563635948.db.41563635.346.hostedresource.net:3313, SRV: 8plusclub.net --- User Browser --- Platform: Windows Browser Name: Chrome Browser Version: 49.0.2623.112 User Agent String: Mozilla/5.0 (Windows NT 5.1) App leWebKit/537.36 (KHTML, like Gec ko) Chrome/49.0.2623.112 Safari/ 537.36 ---- Current User Details -- Role: administrator, um_admin --- WordPress Configurations --- Version: 4.9.7 Language: en_US Permalink Structure: /%author%/ Active Theme: Twenty Seventeen 1.6 Page On Front: The 8-Plus Fraternity (#746) Page For Posts: (#) ABSPATH: /home/content/a2pewpnaspod05_data01/35/41563635/html/ All Posts/Pages: 3 WP Remote Post: wp_remote_post() works WP_DEBUG: Disabled WP Table Prefix: Length: 14, Status: Acceptable Memory Limit: 40MB --- UM Configurations --- Version: 2.0.21 Upgraded From: None Current URL Method: SERVER_NAME Cache User Profile: No Generate Slugs on Directories: Yes Rewrite Rules: Yes Force UTF-8 Encoding: No JS/CSS Compression: No Nav Menu Settings: Yes Port Forwarding in URL: No Exclude CSS/JS on Home: No --- UM Pages Configuration --- User: https://8plusclub.net/user/ Account: https://8plusclub.net/account/ Members: https://8plusclub.net/members/ Register: https://8plusclub.net/register/ Login: https://8plusclub.net/login/ Logout: https://8plusclub.net/logout/ Password Reset: https://8plusclub.net/password-reset/ --- UM Users Configuration --- Default New User Role: 0 Profile Permalink Base: user_login User Display Name: nickname Force Name to Uppercase: No Redirect author to profile: Yes Enable Members Directory: Yes Use Gravatars: No Require a strong password: On Editable primary email field in profile view: Off --- UM Access Configuration --- Panic Key: ABcCAH8nXm Global Site Access: Site accessible to Logged In Users Custom Redirect URL: Exclude the following URLs: Backend Login Screen for Guests: Yes Backend Register Screen for Guests: Yes Access Control widget for Admins only: Yes Enable the Reset Password Limit: Yes Reset Password Limit: 3Disable Reset Password Limit for Admins: Yes Blacklist Words: 5 --- UM Email Configurations --- Mail appears from: The 8-Plus Men Fraternity Mail appears from address: Dad2GagU@gmail.com Use HTML for E-mails: No Account Welcome Email: Yes Account Activation Email: Yes Pending Review Email: Yes Account Approved Email: Yes Account Rejected Email: Yes Account Deactivated Email: Yes Account Deleted Email: Yes Password Reset Email: Yes Password Changed Email: Yes --- UM Total Users --- All Users(8) administrator(1) subscriber(3) um_member(3) um_admin(1) none(1) --- UM Roles --- Administrator (administrator) Editor (editor) Author (author) Contributor (contributor) Subscriber (subscriber) Non-member (um_non-member) Member (um_member) Admin (um_admin) --- UM Custom Templates --- N/A --- UM Email HTML Templates --- N/A --- Web Server Configurations --- PHP Version: 5.6.30 MySQL Version: 5.6.32 Web Server Info: Apache --- PHP Configurations --- PHP Memory Limit: 256M PHP Upload Max Size: 64M PHP Post Max Size: 65M PHP Upload Max Filesize: 64M PHP Time Limit: 30 PHP Max Input Vars: 1000 PHP Arg Separator: & PHP Allow URL File Open: Yes --- Web Server Extensions/Modules --- DISPLAY ERRORS: N/A FSOCKOPEN: Your server supports fsockopen. cURL: Your server supports cURL. SOAP Client: Your server has the SOAP Client enabled. SUHOSIN: Your server does not have SUHOSIN installed. GD Library: PHP GD library is installed on your web server. Mail: PHP mail function exist on your web server. --- Session Configurations --- Session: Enabled Session Name: PHPSESSID Cookie Path: / Save Path: Use Cookies: On Use Only Cookies: On --- WordPress Active Plugins --- Ultimate Member: 2.0.21 ### End Install Info ###- This reply was modified 6 years, 7 months ago by Jan Dembowski.
- This reply was modified 6 years, 7 months ago by Jan Dembowski.
Well, installing the latest version didn’t fix the problem. Didn’t change anything either.
You’re correct, I did not have the most recent update. I’ll update and give it a try and see what happens. Thanks.
Forum: Fixing WordPress
In reply to: UM Login is not recognizing registered usersI disabled all plugins including UM. Without UM there is no login function. I reactivated UM only, and with the login function restored I tried logging in again and received the same error message I first wrote about. I cannot log in to the site using a mobile device because UM login does not acknowledge passwords on mobile devices, and I know the password that I am entering is correct. So why is this happening. It appears that UM is causing the problem. I thought this plugin was supposed to be mobile friendly.
I sent you a message via the page you referred me to. Unhappy that it does not seem to be the proper page for getting the tech help I need, plus it doesn’t have a button for uploading screenshots as you requested. I originally thought you had ignored my help request, until I discovered that WP support mail was going into my junk mail folder. Now I know where to look for your reply.
You obviously poked around my site to give it a NSFW warning, but you couldn’t find what was not working? The FORMS I created in UM are not working, and they are causing functionality issues.
The UM REGISTER form does not appear on the registration page, although thankfully the page does load. Mysteriously the UM LOGIN page works fine.
There are two links on the START HERE page that are supposed to take the user to the PROFILE FORM they select. The pages that are associated with the PROFILE forms (there are 2 created for different users) do not load. Instead, clicking on either link to those pages redirects the user to the Front Page. When UM is deactivated, the appropriate pages display, but obviously without the UM forms.
I have yet to be able to test the registration and profile forms because they WILL NOT LOAD.
These problems exist in the Colorlib “Illdy” theme I have currently chosen to use, as well as the SEOS Photography theme I originally started building my site in, and the WP Twenty Fifteen default theme. I can only assume that these conflicts are a result of your programming since all three themes I have tried it in do not function as they should when UM is activated. Currently it is only one of two plugins activated, and the problems still exist. Even when it is the only plugin activated the problems still occur. Also I should mention that these issues were occurring even before I updated the plugin to version 2.0.9.
Call me ‘Unhappy Camper’ due to the amount of time I have had to spend creating these forms and trying to troubleshoot and research what is going wrong, to no avail. What is most remarkable is that I have not found any other complaints in your support forums which describe or address these same issues.
- This reply was modified 6 years, 10 months ago by mandrew61.