mann138

Hello @yeisonbp;

Thanks for your reply. Sadly I don’t have an active subscription due to inheriting the webpage from a company that developed the system but didn’t pass down the subscription of the plugins. They will take care of it now so hopefully it gets fixed. Maybe they will submit a ticket through your page to ask for support as it is a requirement that the system must be updated.

Anyways, we have PHP Version: 7.2.33.

In case the company that is in charge of fixing this doesn’t do it, I will come back here.

You can close this topic if you want. I will open a new one in case I need support.

Thanks @yeisonbp

• This reply was modified 4 years, 5 months ago by mann138. Reason: typo

I rolled back to a previous version of the site which has WordPress version 4.9 and started updating manually once again to find where the plugin fails;

* Updated to WordPress 5.5.1 and kept Awesome Support version 5.8.0, Awesome Support: Gravity Forms 1.5.0 with Gravity Forms 2.2.6.4 and still works. WordPress keeps showing this error;

“Awesome Support: Gravity Forms requires Awesome Support to be active. Please activate the core plugin first.” – Awesome support is active and working.

* Updated Awesome Support to last version 6.0.0 and plug-in broke with error described in original post. WordPress error disappeared.

In regards to this error, I am forced to freeze automatic updates to plug-ins.

Any guidance into this matter is appretiated.

Thanks.

Hello, I’m also having a problem with the arrows but how they are displayed, I’m getting the next and ant text overlapped with the arrows like this;

https://i.imgur.com/4OqabT4.png

Any idea on how I can only display the arrows and not the text?

Regards.