mansary

Thanks @carlos547547 for letting us know. Have a nice day!

Hi @tvphuong41

Thanks for reaching us.

Our plugin gets the price from WooCommerce’s price field. So, you need to make sure you are not using a third-party plugin to change the price on the fly. Also, make sure the feed is configured correctly.

To understand why you are not receiving the same price for the feed as displayed on the frontend, we need to review the feed, its configuration, and the item details from the WooCommerce backend.

Best regards,

Hi @vanvlietwebdesign

Thanks for your request. We will include the attribute if it’s required according to google merchant center feed specification.

Best regards,

Dear @carlos547547

As you can see here, we have created a test feed where all the variations are getting values from the woocommerce default GTIN,?UPC,?EAN, or?ISBN attribute field for the variation items as well.

Please check the feed configuration again and make sure you have used the correct attribute meta. You need to use this meta from the dropdown to get a value from the WooCommerce GTIN, UPC, EAN, or ISBN field.

Thank you,

Hi @jimon07

We have a solution for the error you mentioned above. Could you please contact us from here?

Hi @lewshop

The feed is not responsible for generating this issue; rather, your item type is responsible for it. GMC is considering your items related to personal hardship, which is a policy-related issue. In that case, you can submit product reviews by entering each affected item. Or, you can contact GMC or Google Ads support regarding this issue and ask why they are restricting your ads/items.

Thank you,

• This reply was modified 2 days, 6 hours ago by mansary.

Hi @jimon07

We have resolved the issue with attribute-based conditions, and now an attribute value can be added when creating a discount rule. However, the fixed version has yet to be released. For the beta version, you can contact us through the contact form below.

The other issues you mentioned appear to be specific to your site. We will need to investigate them further. Could you please reach us from?here?so we can better assist you?”

Thank you,

• This reply was modified 3 days, 6 hours ago by mansary.

Dear @jimon07

Thank you for reaching out to us!

Upon investigating the issue, we attempted to create a discount using attributes and found that our plugin currently lacks the option to enter attribute values. This is indeed a limitation, and we are truly grateful to you for bringing it to our attention.

However, regarding the issue of deleting discounts, we have not encountered any problems on our end. We have been able to delete discounts successfully. Could you please double-check if you are using the latest version of the Disco plugin along with the latest version of WordPress?

Rest assured, the attribute-based discount issue has already been forwarded to our development team. We expect to resolve this in the upcoming version of the plugin.

Thank you once again for your valuable support, and we wish you a wonderful day!

Best regards,

Dear @xxlkinderfahrzeuge

Our plugin is responsible for creating a feed that will include all your latest woocommerce data if you have kept the feed updated. So, you need to find out if the feed has the correct stock status values. Please, open the feed on your browser and search for the affected item and check if it has the correct availability value. If yes, then you need to fetch/update the feed in GMC.

Once you check the feed and it has the correct value, go to GMC and follow this video and update your feed.

But, if the feed does not contain the correct value, go to manage feed and manually regenerate and check if the feed has the correct value. If you still don’t get the correct value, clear your website cache and regnerate the feed and check again untill you get the correct value on the feed. Once you have the expected data, go to GMC and update the feed and thus you can solve the discrepency between the feed and GMC.

however, if you have the correct value on the feed and even updated the feed in GMC but GMC is still not changing it, please, wait at least for 24hrs as GMC takes some time to process new data feed or you contact GMC support incase the data is not changing even after waiting for a decent time.

I hope the above describes the issue and its solution well. Please, let us know if you have any further quereis.

Best regards,

Hi?@topps

We’re glad to hear the issue has been resolved! We’re marking this topic as resolved. Please feel free to start a new topic if you need further assistance.

Best regards,

Hi @jeanbon75

We’re glad to hear the issue has been resolved! We’re marking this topic as resolved. Please feel free to start a new topic if you need further assistance.

Best regards,

Hi @limeswebsystems

Are you reporting auto feed update issue or the feed content is not updating even after you are updating the feed manually? Please share the feed url along with the system status.

Thank you,

Hi @alexli126

Currently, we are using the latest version of WooCommerce along with CTX Feed on our test site where we are using the latest version of WordPress but couldn’t manage to recreate the issue. So, could you please, share the system status and let us know in details about how we can recreate the issue.

Thank you,

Hi @jeanbon75

Could you let me know which translation plugin you’re using and provide steps to reproduce the issue? Also, please share the system status so we can check further details. You can find it under CTX Feed > Status — simply copy and paste it here.

Thank you,

Dear @seolabamsterdam

Thank you so much for your wonderful review! We’re truly grateful that you took the time to share your experience with our plugin. It means a lot to us, and we’re thrilled to have been part of your project. We’d be honored to support you with any future WordPress projects you may have. Wishing you a fantastic day ahead!