mara3

Hi @jesperabild,

Thank you for sharing the details and screenshots!
Based on the information you shared and testing, here’s what I have found:

1. Classic vs Block Editor:?WordPress has transitioned to the block editor (Gutenberg), which handles content a bit differently than the classic editor. Even though you are using the Classic Editor, WordPress may still convert to blocks in the background, resulting in some differences in how the content looks in the editor versus the live page.
2. Hestia:?Hestia handles both the classic and block editors. However, Full Site Editing themes are built specifically for the block editor, which might explain the differences you notice when switching between themes.

I suggest to consider switching fully to the block editor for consistency. But if you still prefer using the classic editor, you may need to adjust a bit the styles the theme is using.
Please let us know if you need assistance with anything else!
Best regards,
Mara

Hey @c3100w,

Thank you so much for this thoughtful and positive review! ??

If you ever need help with anything else, don’t hesitate to reach out!

Hi?@fitsmartyou,

Thank you for using Neve and for reaching out to us!

The default functionality of WooCommerce and the Neve theme does not provide a built-in option to display product attributes in the product archive in this specific way.?

To achieve this, some custom work would be needed on your side to modify the product archive template.

Please let us know if we can further assist you with anything else!

Best regards,

Mara

Hi @gsmao,

Thank you for using Neve FSE and for reaching out to us!

Neve FSE, like other Full Site Editing themes, handles content differently, using a block-based approach for building headers, footers, and other template parts.

To use the GTranslate shortcode in Neve FSE, I recommend using a Shortcode Block directly, since it is designed for handling shortcodes versus the description of the custom link.

Click Edit Site, click on the Header area where you want your translation options to appear, click the ‘+’ to add a new block, and search for Shortcode. There you can paste the shortcode that GTranslate offers and after saving the changes you are all set.

Please let us know if this information helped you and if we can assist you with something else.

Best regards,

Mara

Hey @sarahsas,

Thank you for getting back to us!

We are sorry for the inconvenience, but unfortunately, we were not able to reproduce the issue. Could you please share what version of PHP and WordPress are you using since this may be a specific issue that arises from specific instances?

Kind regards,

Mara

Hi @c3100w,

I am glad to hear that I was able to help you with this information!

I’m always striving to improve my ability to assist customers, and your feedback is incredibly valuable. If you had a positive experience with our interaction so far, would you be willing to leave a review about it here?

Sharing your thoughts helps others know what to expect when they contact us.

Thanks again for your time and business!

Hi @polv89,

Thank you for reaching out to us!

No worries about the forums; I saw that you opened a ticket on the specific forum, and we have addressed it there.

We are here to help you if you need us!

Kind regards,

Mara

Hi @hi122,

Thank you for providing these details!

I have tested on a new instance and the problem is not visible, and also I have checked your website and did not see the behaviour you are describing. Is the problem solved now?

If the mobile menu is still glitching, since we couldn’t see the problem on our end, could you please try checking your website in incognito mode? This might help us determine if it’s a caching issue or something else.

Please let us know if the animation still glitches.

Best regards,

Mara

Hi @ashley_c,

Thank you for using Neve and for reaching out to us!

I see that you are using our demo as a starter site, so to replace the green background with an image for the hero section simply click on the respective section and click on Replace, you will then need to browse/upload a photo. https://imgur.com/a/2aU4Zj1

If you want to keep the design but still want a full width image added to your website you can add an image block, and then select the full width option. https://imgur.com/a/w7s5QsV

Please note that the full width option gives the image the entire width of the container the image is in, so if you are using it inside a column, full width will mean the size of the column, not that of the entire page.

Best regards,

Mara

Hi @polv89,

Thank you for using Neve FSE and for reaching out to us!

Neve FSE doesn’t have a built-in space specifically for ads, but you can easily create one by customizing the theme’s templates. You can use a WordPress HTML block to manually insert ads or leverage dedicated plugins to manage and display ads across your site.

Please let us know if you have any other questions or need further assistance!

Best regards,

Mara

Hi @tonyboy,

Thank you for using Raft and for reaching out to us!

Currently there is no built-in option in Raft to make the header transparent. However we have come up with these recommendations:

1. Neve FSE – if you want to keep using a FSE theme you can check out Neve FSE which has the following Header options https://imgur.com/a/KjDkTE0, that you can modify by replacing the background picture.
2. Hestia – Hestia theme comes with an option to enable a transparent header you can check out more about it here.
3. Neve Pro – Neve Pro also comes with a module that lets you enable the transparent header. See more details about it here.

Hope these resources help you!

Best regards,

Mara

Hi @c3100w,

Thank you for the update, I am glad that you succeeded in displaying the caption!

To fix the space that is surrounding the caption you can add this snippet of code into the Additional CSS tab:

.image-caption{
     margin-top: 0px !important; 
     margin-bottom: 0px !important;
}

Please note that 0 can be changed for any value that suits your needs.

Kind regards,

Mara

• This reply was modified 7 months ago by mara3.
• This reply was modified 7 months ago by mara3.

Hey @jamminjames,

Thank you for using Neve and for reaching out to us!

The colors you set in the Colors & Background section will show up when you edit in the Styles tab—the one with the half-black and half-white circle icon.

To make it easier to understand, you can check out this documentation here. Let me know if this helps or if you need any further assistance!

Best regards,

Mara

Hi @sarahsas,

Thank you for using Neve and for reaching out to us!

I’ve tested this on a fresh instance with only Neve installed and was able to see the Footer Menu widget on mobile. Could you please provide more details about the issue you’re experiencing? Any screenshots would be very helpful for us to better understand and identify the problem.

Please note that if you already have the Footer Menu added in the Mobile menu, it won’t appear to be added again.

Best regards,

Mara

Hi @dalleau974,

Thank you for using Neve FSE and for reaching out to us!

I have tried to reproduce this problem on a fresh instance but the images showed.

I have also checked your website and the images do not appear at all.

Please keep in mind that you have to set a product image first, and then the product gallery, otherwise it won’t work – the images won’t appear. If you already have set the product image and the product gallery, please check that this is not a caching issue or a plugin conflict by any chance. You can use this two articles to guide you: https://docs.themeisle.com/article/1526-how-to-clear-the-cache-in-wordpress, https://docs.themeisle.com/article/1112-theme-doesnt-work-as-expected-troubleshooting-guide.

Please let us know how it goes!

Best regards,

Mara

• This reply was modified 7 months ago by mara3.