Jigoshop Support - Marcin

Hi!
can you try switching a theme (or changing name of current theme via ftp – works same way)?
if it helps – check if your theme contains “jigoshop” directory. It may be the case that it contains outdated files with wrong usage of core functions.
if it doesn’t – check same with all jigoshop plugins you have enabled.

hi,
you can enable stock mmanagement here https://www.jigoshop.com/documentation/inventory/
and when it’s done – define stock amount for each variation easily right from product edit screen

thanks for detailed report, checking it out

if it works – it’s fine but we’ll have one more look just in case

please contact us via [email protected] with login details for further check in that case

do you have site url defined with https:// instead of https:// in settings/general?
do you have force ssl disabled in jigoshop settings? (makes no sense if whole site is served via https)

try going to settings/permalinks and clicking “save” without changing anything to refresh your permalink structure.

Hi adoorablefairy,
what was done before this issue? Update of wordpress/jigoshop/other plugins (which? from which version?)
what is your current jigoshop system info?

Hi!
It is issue with Weaver, not with Jigoshop. Please contact their support directly

It is rather theme than jigoshop issue. If you happen to have blurry images – please provide your site url and we’ll check out what is the reasoon in your case

Hi Till,
we’re in the process of rewriting core and new list of actions will be released after Jigoshop 2.0 is there.
” flush our cache” – do you mean JWOS? Transient Cache? W3TC? Sth else?

it can’t work only sometimes. if you got this email in test – you should get it always.
the only way to investigate if the email went out of your server is by contacting your server administrator with all details (exact date, name of script, potential content)

Hi,
replied there https://www.ads-software.com/support/topic/jigoshop-function-causes-serious-layout-issues?replies=3

you can remove /change default wrappers this way:
https://www.jigoshop.com/documentation/theming-jigoshop/

If you got the email – it means they’re getting out of WordPress.
If user didn’t get it – it means it was blocked somewhere on the way.
Ask if he/she doesn’t see it in Spam folder. If not – it could be blocked by server without noticing user too. You can try sending it directly from gmail or similiar trusted email server instead of your own hosting by configuring WP SMTP as described by Michael

Hi,
we found one more potential issue, new version was released yesterday. Please check