Marcin

Hello,

This should not happen. Most likely it was a temporary problem caused by cache or something similar.

Hello,

It looks we are way too late to help investigate this. I apologize for the delay.

According to our tests the thumbnails are working properly.

This is now fixed.

Alternatively – please read about Group Chats in Wise Chat Pro.

Hello @dan11223

The chat itself does not have such option directly. You may try outputting a specific shortcode depending on the role of the current user, for example – if current user is A Club player:

[wise-chat channel=”Club A Players” access_roles=”Club A User role”]

This will open a dedicated channel for them with exclusive access.

Best regards
Marcin

Hello,

Initial tests revealed that it is working well on Safari. Would you please describe what version of Safari you used? Also – what is the exact version of iPhone.

Best regards
Marcin

Hello,

We initially checked this and it seems to be working properly. Would you please send us a step-by-step procedure that leads to this error?

Best regards
Marcin

Hello @cloudchan

Yes, this is a field for improvement in our chat plugin, however, you may try limiting the number of users available on the list. There is an option in Appearance settings to output only certain user roles.

Yes, you may list online users only by disabling Enable Offline Users in the chat’s appearance settings.

I hope theses two suggestions will be enough for now. We will be improving this.

Best regards
Marcin

Thank you @areoimiles , it worked. At first, the checkboxes were blank. I checked them, saved settings, then unchecked and saved again. Then it worked. Thank you for this plugin.

In my opinion it should keep the old behavior after upgrade. You probably described this somewhere in docs, but I did not see it at first glance. I use both columns blocks. Maybe you should change the icon of your Columns block. Try adding some little “B” letter somewhere.

Best regards

For question #1 I understand now that this is how you register page views. This is OK.

Hello @p42webdev

What version of Safari do you use?

Hello @jorgeandresca

Thank you!

For the 1st question, would you please clarify this? I do not think I fully understand the question.

For the 2nd question, “Username” authentication works for anonymous users only. WordPress authenticated users do not see “Enter your username” screen. Their WordPress username is used in the chat.

What is the purpose of this JS code?

Best regards
Marcin

Hello @jorgeandresca

Please enable “Disable User Name Duplication Check” in chat’s Appearance settings.

Hello

I am not sure I fully understand the question. Please clarify

Hello,

What shortcode you used to display the chat? Maybe the option is overridden in the shortcode.