margsenjo

Unfortunately I am not sure how I can find that out in the source code.

Would it be possible to just check which plugin initiated the email sending?

Thanks for your help!

Yep, because I see that customers use both ways all the time

Thank you! Where do I disable the IPN? Couldn’t find it in my WordPress panel.

Edit:

If you meant the settings in my Paypal seller tools, that was disabled already.

Hi,

I think it’s related to the change of the order status.
Once the status changes to “Processing” there is a mail sent out to the admin.

I am guessing that I receive the “New order” mail + the change of status in the very moment when Paypal confirms the payment, which explains why the mails are sent at exactly the same time.

Would you happen to know how to change that?

Hi,

Not that I know of.

I think it’s related to the change of the order status.
Once the status changes to “Processing” there is a mail sent out to the admin.

I am guessing that I receive the “New order” mail + the change of status in the very moment when Paypal confirms the payment, which explains why the mails are sent at exactly the same time.

Would you happen to know how to change that?

Changed order status from pending payment to processing.

    added on 8. March 2016 at 16:25 Delete note

Address Status: Confirmed

    added on 8. March 2016 at 16:25 Delete note

Payer Status: Verified

    added on 8. March 2016 at 16:25 Delete note

PayPal Express payment completed ( Response Code: Success, TransactionID: ########### )

    added on 8. March 2016 at 16:25 Delete note

I have now gathered some new information:

When there was a failed Paypal transaction, the payment was not completed, there was only one email.

Now I just received an order which was completed via Paypal express and I received two confirmation emails again.

It seems to be related to something with paypal..

unfortunately we need these plugins for translating our site into different languages.

any other ideas how to troubleshoot in this regard?

It’s only the one to the admin email address.

### WordPress Environment ###

Home URL: https://urban-zweirad.de
Site URL: https://urban-zweirad.de
WC Version: 2.5.2
Log Directory Writable: ?  /var/www/web29/html/wp-content/uploads/wc-logs/
WP Version: 4.4.2
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
Language: de_DE

### Server Environment ###

Server Info: Apache
PHP Version: 5.6.17
PHP Post Max Size: 24 MB
PHP Time Limit: 120
PHP Max Input Vars: 1000
SUHOSIN Installed: –
MySQL Version: 5.5.38
Max Upload Size: 24 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 2.5.2
:
woocommerce_sessions: ?
woocommerce_api_keys: ?
woocommerce_attribute_taxonomies: ?
woocommerce_termmeta: ?
woocommerce_downloadable_product_permissions: ?
woocommerce_order_items: ?
woocommerce_order_itemmeta: ?
woocommerce_tax_rates: ?
woocommerce_tax_rate_locations: ?

### Active Plugins (25) ###

Akismet: von Automattic – 3.1.7
Enable Media Replace: von M?ns Jonasson – 3.0.4
Hello Dolly: von Matt Mullenweg – 1.6
MailChimp für WordPress: von ibericode – 3.1.2
Nextend Facebook Connect: von Roland Soos – 1.5.7
Ninja Formulare: von Die WP-Ninjas – 2.9.33
PayPal for WooCommerce: von Angell EYE – 1.1.9.2
Regenerate Thumbnails: von Alex Mills (Viper007Bond) – 2.2.6
WPML Multilingual CMS: von OnTheGoSystems – 3.3.6
WooCommerce Table Rate Shipping by Mangohour: von mangohour – 1.2.1
Taxonomy Metadata: von mitcho (Michael Yoshitaka Erlewine)
sirzooro – 0.5

WooCommerce Germanized: von Vendidero – 1.5.1
WooCommerce Multilingual: von OnTheGoSystems – 3.7.9
WooCommerce: von WooThemes – 2.5.2
WooSidebars: von WooThemes – 1.4.3
WordPress Importer: von wordpressdotorg – 0.6.1
Yoast SEO: von Team Yoast – 3.0.7
WP Instagram Widget: von Scott Evans – 1.9.5
WP Mail Logging: von Christian Z?ller – 1.5.2
WPML All Import: von OnTheGoSystems – 2.0.1
WPML CMS Nav: von OnTheGoSystems – 1.4.16
WPML Media: von OnTheGoSystems – 2.1.19
WPML Sticky Links: von OnTheGoSystems – 1.3.17
WPML String Translation: von OnTheGoSystems – 2.3.6.1
WPML Translation Management: von OnTheGoSystems – 2.1.5

### Settings ###

Force SSL: –
Currency: EUR (€)
Currency Position: right_space
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2

### API ###

API Enabled: ?
API Version: 3.1.0

### WC Pages ###

Shop-Basis: #7 - /shop/
Warenkorb: #8 - /cart/
Kasse: #9 - /checkout/
Mein Konto: #10 - /my-account/

### Taxonomies ###

Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

### Theme ###

Name: Flatsome Child Theme
Version: 2.5
Author URL: http:%20//www.uxthemes.com/
Child Theme: ?
Parent Theme Name: Flatsome
Parent Theme Version: 2.8.2
Parent Theme Author URL: https://www.uxthemes.com/
WooCommerce Support: ?

### Templates ###

Overrides: flatsome/woocommerce/archive-product.php
flatsome/woocommerce/cart/cart.php
flatsome/woocommerce/checkout/form-checkout.php
flatsome/woocommerce/content-product.php
flatsome/woocommerce/content-product_cat.php
flatsome/woocommerce/content-single-product.php
flatsome/woocommerce/global/breadcrumb.php
flatsome/woocommerce/global/wrapper-end.php
flatsome/woocommerce/global/wrapper-start.php
flatsome/woocommerce/loop/loop-end.php
flatsome/woocommerce/loop/loop-start.php
flatsome/woocommerce/loop/orderby.php
flatsome/woocommerce/loop/pagination.php
flatsome/woocommerce/loop/sale-flash.php
flatsome/woocommerce/myaccount/form-login.php
flatsome/woocommerce/notices/error.php
flatsome/woocommerce/notices/success.php
flatsome/product-searchform.php
flatsome/woocommerce/single-product/add-to-cart/grouped.php
flatsome/woocommerce/single-product/add-to-cart/simple.php
flatsome/woocommerce/single-product/add-to-cart/variable.php
flatsome/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php
flatsome/woocommerce/single-product/price.php
flatsome/woocommerce/single-product/product-image.php
flatsome/woocommerce/single-product/product-thumbnails.php
flatsome/woocommerce/single-product/related.php
flatsome/woocommerce/single-product/review.php
flatsome/woocommerce/single-product/sale-flash.php
flatsome/woocommerce/single-product/share.php
flatsome/woocommerce/single-product/short-description.php
flatsome/woocommerce/single-product/tabs/additional-information.php
flatsome/woocommerce/single-product/tabs/description.php
flatsome/woocommerce/single-product/tabs/tabs.php
flatsome/woocommerce/single-product/title.php
flatsome/woocommerce/single-product/up-sells.php
flatsome/woocommerce/single-product-reviews.php
flatsome/woocommerce/single-product.php

Have that installed, however it seems that we only get duplicate emails when a customer uses PayPal as checkout method.

I checked it several times with Prepayment and both sides only received one email as it should be.

Does anyone know how to check this issue?

Cheers!

Alright, seems like PayPal doesnt support the button thing.

I am running my site in two different languages. DE (german) and EN (uk). Is it possible to change the text for each language or is it only possible to use one global text?

Cheers