Mary Job

Hello @vsapountzis,

Thank you for using Paid Memberships Pro.

I am unable to replicate this issue, could you tell me what version Of Paid Memberships Pro/Add Ons, WordPress and PHP you are using please?

Hello @rakesh1974,

Thank you for using Paid Memberships Pro.

By default, the getDiscountCode() outputs the discount code itself, not the level text cost of the code applied.

If I understand you correctly, you want the member to know the details (e.g, A $10 discount has been applied to your order) of the discount code they used on their confirmation and invoice page?

• This reply was modified 4 years, 3 months ago by Mary Job.

Hello @tonygao,

You could use this custom code gist to redirect WooCommerce IPN Requests to PMPro IPN as well. Be sure to add this via your PMPro Customizations Plugin.

Kind Regards.
Mary.

Hello @fa1976itb, I am sorry for the inconveniences caused by this.

As you have already assigned this member their appropriate level, I would recommend you work through our caching documentation as caching can sometimes interfere with a PMPro functionality, if this happens again, kindly notify us.

Thank you for your patience.

Hello @mack99,

I’m sorry for the inconvenience caused by this.

Could you please work through this troubleshooting guide to rule out some common issues. This guide helps to point and explain what to look out for when user accounts are not being created at checkout.

Hi @valci1, thank you for sharing that. I see you have right click disabled on your site but I presume you are referring to the icon beside the search bar, if yes, please reach out to your theme developer for assistance, as this is a feature that comes with your theme.

Thank you.

Happy to be of assistance @tonygao, have a great week.

Hi @kikofernandez0,

Thank you for bringing this to our notice, ver much appreciated. I have forwarded this to our developers, although we don’t provide ETAs for releases, we hope for an update soon.

Regards,
Mary.

Hello @tonygao,

As a site owner, you could manually update the order status on your site for the order to be refunded then depending on the affiliate plugin you are making use of, hook into the pmpro_updated_order to add an action when a refund is issued.

Regards.
Mary.

Hi @valci1, thank you for the report. This does not appear to be coming from Paid Memberships Pro. Can you please share what theme you are using and what system you are using to login? Also a website address where we can observe the issue?

Thanks.
Mary

Hello @mack99,

Are the payments been received at the gateway? Please work through this troubleshooting guide to rule out some common issues.

Kind Regards.

Hello @fa1976itb,

You mentioned PMPro did not assign a new level, was this member new or an old member that changed their level when they initially was not assigned their level?

How did this happen? and especially, how can I sync now payment orders with user membership level to allow PMP to manage monthly renewal and so keep or change membership level if payment arrive or not?

Could you please explain this further? Are you not using PMPro checkout to process memberships on your site?

Hello @cristinadias7,

You can do this using our Register Helper Extension to create a custom text field set to “only_admin”, this means that field will only be shown to admins, and not subscribers.

Regards.

That will be awesome Jeff, thank you. I can’t make use of it on a sub-site in my multisite at the moment, would be cool if I could.

Thanks Rich. Awesome work you did already.