Mary Job

Hi @ihsaandesign, you are welcome & I am glad to read your checkout now works. If you are interested in learning about other methods you may follow to combat checkout spam on your site, please see our guide on this here: https://www.paidmembershipspro.com/users-created-at-checkout/#h-how-to-combat-checkout-spam

Kind regards.

Hi @tayabrajput,

Thank you for using Paid Memberships Pro.

With PMPro, the default page to be redirected to should be the membership-account page, if the user does not have a membership level, they would be redirected to your levels page. You can resolve this behaviour with a bit of custom code to redirect all users to a specified page on login. Kindly read through our guide on resolving this here: https://www.paidmembershipspro.com/redirect-members/

Hope that helps.

Adding to what I shared earlier @lauramartin, we have a code gist to force block the dashboard for all roles except Admins and Editors you or your Developer may modify to get started here: https://gist.github.com/kimwhite/c1bbd5de0dc27ccd99a7f2f6167dedc1

If you need help implementing this, kindly reach out to a local WordPress developer on https://jobs.WordPress.net for further assistance.

Hi @lauramartin,

Thank you for using Paid Memberships Pro.

This usually occurs if you are running other plugins that allows a user to access the admin dashboard area. By user-type, do you refer to a BuddyPress user type or similar?

Kindly take a look at your list of plugins to determine which of this could be allowing this setting for your users.

Hi @walkinverse,

Thank you for using Paid Memberships Pro.

You can bulk update users with a membership level using our PMPro Import From User CSV Add-On which is available for you to review here: https://www.paidmembershipspro.com/add-ons/pmpro-import-users-csv/ – Please note that this add-on is a premium offering and we’re unable to offer setup or technical assistance here per the www.ads-software.com Forum Guidelines: https://www.ads-software.com/support/guidelines/#do-not-post-about-commercial-products

If you have further questions on this, please reach out to us via our contact form on our website.

On showing pages/posts that are restricted, this may be achieved with custom code, here is an example you or your Developer may look to, to get started:l https://gist.github.com/JarrydLong/c8187050b72db19bae3b19ec6c5bc6e8

Hope this information helps.

Hi @thesun2012,

Thank you for using Paid Memberships Pro.

By default a user can only hold one membership level at a time, it may be possible to programmatically assign a level to a user on completion of a training on your site. The functionality you’re looking for is not currently available with the core Paid Memberships Pro plugin or any of our available add ons and would need to be custom coded by a third-party developer. Please see a curation of all available hooks and filters in PMPro here: https://www.paidmembershipspro.com/hooks-filters/

If you need technical help, please contact a local WordPress developer on https://jobs.WordPress.net for further assistance.

If you are looking to only allow users to hold multiple memberships per user on the other hand, please review our plugin that can be used to achieve this here:?https://www.paidmembershipspro.com/add-ons/multiple-memberships-per-user/ – if you have any further questions on this, please reach out to us via our contact form, as we are not allowed to support premium offerings per the www.ads-software.com Forum Guidelines.

• This reply was modified 1 year, 10 months ago by Mary Job.

Hi @thesun2012,

Thank you for using Paid Memberships Pro.

We do not have a way to bulk delete orders from your WordPress website back-end & when you delete users, their orders are not deleted to prevent the inconsistency with your PMPro reports. The alternative no-code way to do this would be to delete these others individually from your orders page.

While it is possible to bulk delete your orders, this can be done via custom code and requires having the technical expertise required to do so. Please see this bit of code you or your Developer may modify to work with: https://gist.github.com/strangerstudios/8621990#file-pmpro_clear_all_data_init-php

If you need technical help, please contact a local WordPress developer on https://jobs.WordPress.net for further assistance.

Hi @ihsaandesign,

Thank you for using Paid Memberships Pro.

This seems to be site specific as I am not able to recreate this, this may be occurring due to a conflict between PMPro and another third-party plugin or your active theme on your site. From the error in your console, it seems Recaptcha is being rendered more than once:

recaptcha__en.js:167 Uncaught (in promise) Error: reCAPTCHA has already been rendered in this element
at recaptcha__en.js:167:109
at pmpro_recaptcha_onloadCallback (?level=2:943:19)

Kindly check and confirm if disabling Recaptcha from the PMPro Memberships > Settings > Advanced page resolves this issue for you?

Hi @tinablack2,

Thank you for using Paid Memberships Pro.

The support we provide here is limited to that of our core offering but you might be able to achieve what you’re looking for with the PMPro Sponsored Members Add-On which is available for you to review here:?https://www.paidmembershipspro.com/add-ons/pmpro-sponsored-members/

Kind Regards.

Hi @tonygao,

Thank you for using Paid Memberships Pro.

You can do this with a bit of custom code using the pmpro_checkout_after_level_cost action in PMPro, you can add a % to be charged on checkout and name this Admin or Gateway fees for example. Please see a example code recipe here you can modify for your needs: https://gist.github.com/andrewlimaza/33d8a63ab59626553e7de5225ce9feaf

Hope this helps.

Hi @nicowob123,

Thank you for using Paid Memberships Pro.

This may be a caching related issue as I am not able to access the content you shared a link to here: https://ecoledelamagie.com/cuillere-magique – I see a This content is only for Beginner level PASS members. message.

May I ask that you work through our caching guide here if you are still having this issue: https://www.paidmembershipspro.com/documentation/advanced/caching/

Hi @swiss97,

Thank you for using Paid Memberships Pro.

PMPro is translation-ready, hence you can use a plugin such as Loco Translate to do this translation. We have a step-by-step tutorial that you can follow here: https://www.paidmembershipspro.com/translate-text-loco-translate/

You may also be able to use the “Say What” plugin to translate your strings: https://www.ads-software.com/plugins/say-what/

Hope this information helps.

Hi @kklo, glad to read those guides can help you get started.

We do not have a commission functionality that can pay your authors in PMPro, you can check with the Tutor LMS plugin authors if they have this functionality. Alternatively, you can also take a look at our guide on managing affiliates with PMPro if this would be useful for your needs: https://www.paidmembershipspro.com/managing-affiliates-with-paid-memberships-pro

Kind regards.

Hi @asadbaigwebdev, thank you for writing in.

Could you please clarify what version of the PMPro Multiple Memberships Per User Add-On you are running on your site and if the groups on your levels page have a level associated with them?

Hi @evo252,

You can use an Email logging plugin such as this to confirm these emails are sent out to your mailbox: https://www.ads-software.com/plugins/wp-mail-logging/

When a new member checks out on your site, you should get the appropriate checkout email templates from PMPro. If you are not getting this, kindly work through the guide I shared above, and confirm your admin email is the one listed as the Administration Email Address when you go to Dashboard > Settings > General on your site.