marilenap85

Hi Kasia,
unfortunately I don’t have access to the button to modify it because the plugin tells me that there are no broken links.
Since I don’t know how to work on the source code, I deactivated the option that shows broken links as strikethrough. This way I see the link correctly.
Thanks.

No, the problem is this: the link initially did not work, I fixed it and now from Tools I see “Ok”, in green. Instead on the site I see the crossed out inscription: you can also see. If you are looking for a blue strip with a yellow button, you will see the word “Subscribe”: the one is crossed out, even the plugin tells me that the link is ok.
In addition, I inserted the same link elsewhere on the site and everything is ok there.
The link is this: https://docs.google.com/forms/u/2/d/e/1FAIpQLSdNCPRgBnO6T1h5z_S8_ky_AyMieGNrPjsp9CslADcehmsVxw/viewform?usp=sf_link
The page is successfully loaded.
P.S.: Sorry for my english.

on https://www.wponlinesupport.com/, right?
I am there.

Yes @anoopranawat . Where and at what time? Let’s get organized

Even today, if I make a change (for example I add a shorcode) all the previous work disappears! All previous shortcodes!

Hi,
in recent weeks I have done what you told me: I deactivated all the plugins and I reactivated them one at a time, one every two days. I have not had any more problems. Today, however, I created a new shortcode for a new popup and, again, all the old shortcodes and popups are gone!
So the problem is not conflict with other plugins. What can it be?

Ok, thank you.

I ask you to respond urgently, I must complete the job as soon as possible

sure, that’s the test page and it works there. It is on the main site that it doesn’t work.
The site is blue-lighthouse.org and the popups that disappear are under the heading CORSI MICROSOFT Link

The shorcodes are the same as on the test page, only that they work on the test page and disappear on the main page. Is it clearer now?

Hi, I created the test page on Friday, I put several shorcodes and today they are still there, they have not disappeared.
page link

What could be the reason?
Shortcodes:
[popup_anything id=”892″]
[popup_anything id=”886″]
[popup_anything id=”882″]
[popup_anything id=”879″]
[popup_anything id=”871″]

Hi Anoop,
I’ve just done it.
How do we get along?