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  • Forum: Fixing WordPress
    In reply to: Website Down
    Thread Starter Marina

    (@marinalavelle)

    I was able to fix the issue by renaming the plugin file to plugin.hold through FTP (I used Firezilla) then I was able to successfully log in to bring our WP up to date and renamed the folder back to plugin.

    I then addressed issues in our site health report regarding inactive plugins and themes. I deleted them all except for one back up theme.

    I also installed WP3 activate object cache to improve the performance.

    I tested our website on Chrome and Safari, it was then I noticed our website fonts being replaced to something else. I checked the developer’s tool to see what the issues were. I learned that that the website had mixed insecure contents which were why the fonts were blocked. I then installed the plugin that addressed this issue.

    Our website is working great now! Thank you so much! You are the hero!

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