mariontodd

I’ve pretty much resolved it now – thanks again for all your help.

Thanks so much for all your help – I’m very grateful.

I can’t work out how to access the website – if I try with the normal web address permission is denied. If I add the File Manager Plugin to the web address *hardfork.php) I get this:

Service Unavailable
The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

This probably sounds really thick but if I try to open any of the bookmarked links to the site I get the Permission Denied messages (as per the 2nd and 3rd paragraphs of my original post). Is there a straightforward way to get into the dashboard that I’m not aware of? I tried this: https://mariontodd.com/wp-file-manager but still got Permission denied.

Thanks again.

Just a quick update – I’ve managed to log in but now have instructions which I’m struggling to follow because I still can’t access the website. The instructions are:

Please find our analysis result below.
In order to make your website functional again you need to change file permissions at least to 604 after cleaning up.

The following files have been likely uploaded by others.
Please check these files and delete them if neccessary.
~/clickandbuilds/MarionTodd/wp-content/plugins/wp-file-manager/lib/files/hardfork.php

The following files have been likely modified by others.
Please check these files and re-upload them from a clean backup.
~/clickandbuilds/MarionTodd/wp-content/plugins/wp-file-manager/lib/files/fQkwGD.php
~/clickandbuilds/MarionTodd/wp-admin/admin-ajax.php
~/clickandbuilds/MarionTodd/wp-includes/user.php

Can anyone suggest how I can follow these instructions with the ability to access the site? I’d be so grateful.

Thanks in anticipation,

Marion

Hi and thank you so much for such a quick reply.

Unfortunately I can’t get into the site at all so can’t find a way of resetting my password that I understand. But I am grateful for all the links. I’ll try again in the morning (but I’m not hopeful).

Very kind of you to reply – thanks again.

Marion

Perfect! Thank you so much. I love this forum. I’m really grateful.

Marion

Absolutely perfect! Thank you so much – I’m very grateful.

Very best wishes and thanks again,

Marion