mariosnft

yes the website is: https://www.actinajewelry.com/

Do you need anything else?

Is there a way to hide my system report from previous message?

You are correct!

CTX Feed: by WebAppick – 4.4.21 was inserting the facebook pixel.

Really sorry for the trouble! I dont even use it for anything related to facebook and in order to find out what plugin was inserting the code I started disableing one plugin after another to see.

Thank you very much for pointing this out I wouldn’t figure this out!

Have a good one!
Marios

Hello Jess thank you for your reply,

I copied it. Apostrophe marks were ok. Still the same.

System Report:

### WordPress Environment ###

WordPress address (URL): https://www.actinajewelry.com
Site address (URL): https://www.actinajewelry.com
WC Version: 5.5.2
REST API Version: ? 5.5.2
WC Blocks Version: ? 5.3.3
Action Scheduler Version: ? 3.2.1
WC Admin Version: ? 2.4.4
Log Directory Writable: ?
WP Version: 5.8.1
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache/2.4.25 (Debian)
PHP Version: 7.3.31-1+0~20210923.88+debian9~1.gbpac4058
PHP Post Max Size: 64 MB
PHP Time Limit: 300
PHP Max Input Vars: 2500
cURL Version: 7.52.1
OpenSSL/1.0.2u

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.1.48-MariaDB-1~stretch
Max Upload Size: 64 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.5.2
WC Database Prefix: wp_d474cbf9dd_
Total Database Size: 63.37MB
Database Data Size: 47.07MB
Database Index Size: 16.30MB
wp_d474cbf9dd_woocommerce_sessions: Data: 1.02MB + Index: 0.02MB + Engine InnoDB
wp_d474cbf9dd_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_d474cbf9dd_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_d474cbf9dd_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_d474cbf9dd_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_d474cbf9dd_woocommerce_order_itemmeta: Data: 1.52MB + Index: 3.03MB + Engine InnoDB
wp_d474cbf9dd_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_d474cbf9dd_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_d474cbf9dd_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_d474cbf9dd_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_d474cbf9dd_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_d474cbf9dd_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_d474cbf9dd_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_d474cbf9dd_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_d474cbf9dd_actionscheduler_actions: Data: 2.02MB + Index: 0.86MB + Engine InnoDB
wp_d474cbf9dd_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_d474cbf9dd_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_d474cbf9dd_actionscheduler_logs: Data: 1.50MB + Index: 0.44MB + Engine InnoDB
wp_d474cbf9dd_aws_cache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_d474cbf9dd_aws_index: Data: 1.19MB + Index: 0.00MB + Engine InnoDB
wp_d474cbf9dd_berocket_termmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_d474cbf9dd_braapf_product_stock_status_parent: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_d474cbf9dd_braapf_product_variation_attributes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_d474cbf9dd_braapf_term_taxonomy_hierarchical: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_d474cbf9dd_braapf_variation_attributes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_d474cbf9dd_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_d474cbf9dd_comments: Data: 2.52MB + Index: 1.41MB + Engine InnoDB
wp_d474cbf9dd_failed_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_d474cbf9dd_gglcptch_allowlist: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_d474cbf9dd_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_d474cbf9dd_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_d474cbf9dd_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_d474cbf9dd_options: Data: 7.45MB + Index: 0.20MB + Engine InnoDB
wp_d474cbf9dd_postmeta: Data: 14.45MB + Index: 6.02MB + Engine InnoDB
wp_d474cbf9dd_posts: Data: 5.47MB + Index: 0.55MB + Engine InnoDB
wp_d474cbf9dd_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_d474cbf9dd_revslider_css: Data: 0.14MB + Index: 0.00MB + Engine InnoDB
wp_d474cbf9dd_revslider_css_bkp: Data: 0.14MB + Index: 0.00MB + Engine InnoDB
wp_d474cbf9dd_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_d474cbf9dd_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_d474cbf9dd_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_d474cbf9dd_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_d474cbf9dd_revslider_sliders: Data: 0.16MB + Index: 0.00MB + Engine InnoDB
wp_d474cbf9dd_revslider_sliders_bkp: Data: 0.22MB + Index: 0.00MB + Engine InnoDB
wp_d474cbf9dd_revslider_slides: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp_d474cbf9dd_revslider_slides_bkp: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
wp_d474cbf9dd_revslider_static_slides: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wp_d474cbf9dd_revslider_static_slides_bkp: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
wp_d474cbf9dd_sbi_instagram_feeds_posts: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_d474cbf9dd_sbi_instagram_feed_locator: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_d474cbf9dd_sbi_instagram_posts: Data: 0.19MB + Index: 0.00MB + Engine InnoDB
wp_d474cbf9dd_sgpb_subscribers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_d474cbf9dd_sgpb_subscription_error_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_d474cbf9dd_shortpixel_folders: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_d474cbf9dd_shortpixel_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_d474cbf9dd_termmeta: Data: 0.11MB + Index: 0.16MB + Engine InnoDB
wp_d474cbf9dd_terms: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_d474cbf9dd_term_relationships: Data: 0.09MB + Index: 0.06MB + Engine InnoDB
wp_d474cbf9dd_term_taxonomy: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_d474cbf9dd_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_d474cbf9dd_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_d474cbf9dd_usermeta: Data: 0.17MB + Index: 0.14MB + Engine InnoDB
wp_d474cbf9dd_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_d474cbf9dd_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_d474cbf9dd_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_d474cbf9dd_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_d474cbf9dd_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_d474cbf9dd_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_d474cbf9dd_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_d474cbf9dd_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_d474cbf9dd_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_d474cbf9dd_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_d474cbf9dd_wc_product_meta_lookup: Data: 0.05MB + Index: 0.09MB + Engine InnoDB
wp_d474cbf9dd_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_d474cbf9dd_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_d474cbf9dd_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_d474cbf9dd_webarx_cookie: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_d474cbf9dd_webarx_event_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_d474cbf9dd_webarx_file_hashes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_d474cbf9dd_webarx_firewall_log: Data: 0.19MB + Index: 0.00MB + Engine InnoDB
wp_d474cbf9dd_webarx_ip: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_d474cbf9dd_webarx_logic: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_d474cbf9dd_woof_query_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_d474cbf9dd_wpfb_post_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_d474cbf9dd_wpfb_reviews: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_d474cbf9dd_wpgdprc_consents: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_d474cbf9dd_wpgdprc_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_d474cbf9dd_yikes_easy_mc_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_d474cbf9dd_yoast_indexable: Data: 1.52MB + Index: 0.78MB + Engine InnoDB
wp_d474cbf9dd_yoast_indexable_hierarchy: Data: 0.14MB + Index: 0.23MB + Engine InnoDB
wp_d474cbf9dd_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_d474cbf9dd_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_d474cbf9dd_yoast_seo_links: Data: 0.14MB + Index: 0.09MB + Engine InnoDB
wp_d474cbf9dd_yoast_seo_meta: Data: 0.34MB + Index: 0.00MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_options: Data: 0.09MB + Index: 0.03MB + Engine InnoDB
wp_postmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_posts: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

### Post Type Counts ###

acf-field: 945
acf-field-group: 22
actina-reviews: 20
amn_mi-lite: 1
attachment: 976
br_product_filter: 7
cwginstocknotifier: 3
gift_card: 14
jetpack_migration: 2
jp_img_sitemap: 1
jp_sitemap: 1
jp_sitemap_master: 1
nav_menu_item: 23
o-discount: 5
o-list: 3
oembed_cache: 15
page: 25
popup: 1
popup_theme: 8
portfolio-item: 12
post: 26
postman_sent_mail: 250
product: 64
product_variation: 98
revision: 90
shop_coupon: 21
shop_order: 110
wpcf7_contact_form: 3

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (45) ###

Adminimize: by Frank Bültge – 1.11.7
Advanced Custom Fields PRO: by Delicious Brains – 5.9.9
Advanced Woo Search: by ILLID – 2.33
Angell EYE Updater: by Angell EYE – 2.0.16
Back In Stock Notifier for WooCommerce | WooCommerce Waitlist Pro: by codewoogeek – 2.3.1
Breeze: by Cloudways – 1.2.4
Classic Editor: by WordPress Contributors – 1.6.2
Classic Widgets: by WordPress Contributors – 0.2
Contact Form 7 - Dynamic Text Extension: by Chris Mavricos
SevenSpark – 2.0.3

Contact Form 7: by Takayuki Miyoshi – 5.4.2
Custom Related Products for WooCommerce: by Scott Nelle – 1.3
Delete Me: by Clinton Caldwell – 3.0
Elated CPT: by Elated Themes – 1.2.1
Envato Market: by Envato – 2.0.6
Error Log Monitor: by Janis Elsts – 1.7
GDPR Compliance for Mailchimp: by YIKES
Inc. – 1.3.7

Products & Order Export for WooCommerce: by WPWhale – 1.7.7
Facebook for WooCommerce: by Facebook – 2.6.5
Social Reviews & Recommendations: by RichPlugins  – 1.7.6
reCaptcha by BestWebSoft: by BestWebSoft – 1.63
Smash Balloon Instagram Feed: by Smash Balloon – 2.9.2
Intuitive Custom Post Order: by hijiri – 3.1.3
Mailchimp for WooCommerce: by Mailchimp – 2.5.2
Password Protected: by Ben Huson – 2.4
PayPal for WooCommerce: by Angell EYE – 2.5.12
Popup Maker: by Popup Maker – 1.16.2
Post SMTP: by Yehuda Hassine – 2.0.23
ShortPixel Image Optimizer: by ShortPixel – 4.22.3
CTX Feed: by WebAppick – 4.4.21
Patchstack: by Patchstack – 2.0.20
Conditional Discounts for WooCommerce by ORION: by ORION – 2.23
Variation Swatches for WooCommerce: by Emran Ahmed – 1.1.17
Advanced AJAX Product Filters for WooCommerce: by BeRocket – 1.5.5
Print Invoice & Delivery Notes for WooCommerce: by Tyche Softwares – 4.6.4
Braintree for WooCommerce Payment Gateway: by WooCommerce – 2.6.1
WooCommerce Product Image Flipper: by jameskoster – 0.4.2
WooCommerce Shipping & Tax: by WooCommerce – 1.25.17 (update to version 1.25.18 is available)
WooCommerce: by Automattic – 5.5.2 (update to version 5.7.1 is available)
WordPress Importer: by wordpressdotorg – 0.7
Yoast SEO: by Team Yoast – 16.8
Asset CleanUp: Page Speed Booster: by Gabe Livan – 1.3.8.0
WP GDPR Compliance: by Van Ons – 1.5.6
WP Maintenance: by Florent Maillefaud – 6.0.3
Easy Forms for Mailchimp: by YIKES
Inc. – 6.8.4

YITH WooCommerce Gift Cards: by YITH – 2.0.17

### Inactive Plugins (1) ###

CF7 Invisible reCAPTCHA: by Vsourz Digital – 1.3.3

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Must Use Plugins (1) ###

firewall.php: by  –

### Settings ###

API Enabled: ?
Force SSL: ?
Currency: EUR (€)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 0
Taxonomies: Product Types: external (external)
gift-card (gift-card)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #7 - /jewelry/
Cart: #8 - /cart/
Checkout: #9 - /checkout/
My account: #10 - /my-account/
Terms and conditions: #4474 - /policies/

### Theme ###

Name: Ion Child
Version: 1.0.1
Author URL: https://themeforest.net/user/elated-themes
Child Theme: ?
Parent Theme Name: Ion
Parent Theme Version: 1.5
Parent Theme Author URL: https://themeforest.net/user/elated-themes
WooCommerce Support: ?

### Templates ###

Archive Template: Your theme has a woocommerce.php file
you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.

Overrides: ion-child/woocommerce/cart/cart-totals.php
ion-child/woocommerce/cart/cart.php
ion-child/woocommerce/checkout/form-billing.php
ion-child/woocommerce/checkout/form-checkout.php
ion-child/woocommerce/checkout/review-order.php
ion-child/woocommerce/checkout/thankyou.php
ion-child/woocommerce/content-product.php
ion/woocommerce/content-widget-product.php
ion-child/woocommerce/emails/email-addresses.php
ion-child/woocommerce/emails/email-order-details.php
ion-child/woocommerce/emails/email-styles.php
ion-child/woocommerce/global/quantity-input.php
ion-child/woocommerce/myaccount/dashboard.php
ion-child/woocommerce/myaccount/form-login.php
ion-child/woocommerce/order/order-details-customer.php
ion/woocommerce/product-searchform.php
ion-child/woocommerce/single-product/add-to-cart/simple.php
ion-child/woocommerce/single-product/add-to-cart/variable.php

### Braintree (Credit Card) ###

Environment: Production
Tokenization Enabled: –
Debug Mode: Off

### Action Scheduler ###

Complete: 1,784
Oldest: 2021-08-31 10:58:53 +0300
Newest: 2021-09-30 15:19:34 +0300

Failed: 1
Oldest: 2020-07-15 00:00:42 +0300
Newest: 2020-07-15 00:00:42 +0300

Pending: 4
Oldest: 2021-09-30 16:17:04 +0300
Newest: 2021-10-07 15:11:13 +0300

### Status report information ###

Generated at: 2021-09-30 15:19:38 +03:00

*Correction: Do you have any othe suggestion on how to disable the pixel on the plugin? or any sugestion why doesnt seem to disable it?

@zmintegration

Guys I use contact form 7 and the content type is set to html. As i wrote on version 1.3.3 of zoho plugin I have no issues. Upgrading to the latest version the email are delivered in plain text format.

It seems the problem still exists since January.

You can see a thread here:

https://www.ads-software.com/support/topic/receiving-html-tags-instead-email/#post-12334694

tl;dr
rollback to the version 1.3.3 of zoho mail plugin

@mcabral2510 Thank you so much for updating here. I also use zoho mail plugin, it seems that will be the cause.
Thanks again, I really appreciate it!

@mcabral2510 Did you find any solution? I have the exact same issue. Used to work but now just spits the html tags …

• This reply was modified 4 years, 10 months ago by mariosnft.

it was the single quote being a magic quote. It now works with fixing it to single quotes ‘ at the hidden fields of the contact form

Dont know if you can do something about it but i copied the code from the plugin’s desrciption page. It might save some time for other people if you place a notice to make sure the single quotes are correct.

Thanks

• This reply was modified 6 years, 3 months ago by mariosnft.