Marisa
Forum Replies Created
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Forum: Plugins
In reply to: [WooCommerce] processing refunds with connected to Stripe ExpressThank you for your quick reply. You have put my mind at rest now the process wil complete okay.
This bug seems to have disappeared after yet another WooCommerce update.
I think this might be a WooCommerce bug and not a Rencontre bug.
If I go to WooCommerce->Orders and then select one order, change from “Bulk Actions” to “Change status to completed” and then hit Apply, I see an error.
However if I click on an individual order, open it and then change status from “processing” to “Completed”, followed by an Update button click there is no error.
This problem still exists, but it is only a minor issue, because it doesn’t affect things running.
I wonder if the problem could be in WooCommerce.
I made the change as you suggest but the problem still exists.
Thanks for your fast reply. I do appreciate all the work you put into this useful plugin.
Many thanks. Rencontre is a great piece of software.
The two NULLs are not a big problem. Look’s like a couple of debug statements were left in.
var_dump($rencCustom[‘profilQS1’]);
var_dump($rencCustom[‘profilQS2’]);
I am trying to find out what the problem might be. As it is in the sidebar and Quick Search is in the sidebar, is it conntected to profilQS1 and profQS2 which I see have been added to templates/rencontre_sidebar_quick_search.php
Just a wild guess.
The crashing after about 20 logins in succession, looks like a PHP problem. I am guessing the PHP process crashes and needs 30 to 60 seconds to restart. If the author can provide some help is figuring out what is going on, I would be grateful.
- This reply was modified 1 year, 5 months ago by Marisa.
When the WordPress/Rencontre website goes down, a simple PHP script on another website (on the same machine) failed to run. This PHP script does not contact MySQL. So it might be a PHP issue of not reclaiming memory fast enough. So it is not a problem of Rencontre. I initially thought it might be database connections not be closed fast enough. But it looks like it might be a PHP issue of too many logins too fast.
It could also be a PHP issue, as all the other sites on the same webserver that go down at the same time all use PHP and MySQL. But the website that is simple HTML never goes down, even if the Rencontre/Wordpress site does. Perhaps the memory is not getting reclaimed fast enough. I realise that the author cannot be responsible for server set-ups, but we have very limited experience in this regard and pointing in the right direction would be helpful. Also permission if we can directly email the author about this would be good.
I found out where it was going wrong.
The product for a paid subscription to Rencontre showed up in the WooCommerce Product web pages.
I changed the name of the product to something I thought was more descriptive using WooCommerce.
Of course this meant that Rencontre no longer recognised the purchase.
I deleted the paid item and made a point of not altering any of the strings for the next paid product generated by Rencontre.
Now the user is automatically moved from free to paid on a purchase.
I did not think the solution could be so simple. I thought it might be something really complex and invovled going wrong, such the the massive variety of payment methods available to WooCommerce e.g. PayPal, Stripe, Apple Pay etc.
- This reply was modified 1 year, 6 months ago by Marisa.
At a wild guess, perhaps the Rencontre software may deliberately include people other than in the city London to make a minimum number of search results. Just a guess! In any case this is not a problem as the London results are always returned first.