Marj Vincent

When I had re-initialized the PDF plugin the first time, I did not select the option for it to default to the original template. (Didn’t know I should) After reading on the forum about changing back to the default template, I checked the box to do so….and reinitilized the plugin, it started working correctly with the default template.
Thanks for asking….

I am not quite sure how to answer that. I am not very tech savy…. The forms are filled out by our clients. The submitted entries are listed in the “Forms” area on the dashboard. As an Admin, I can view the entire list of entries that were submitted. I have the option to ‘View’, ‘Mark as Read’, ‘Trash’ or ‘View as PDF’ each Form with the help of Gravity Forms PDF Extended. But when I click on View as PDF, it opens my Chrome browser and it is a blank screen.
I can see in the URL that the correct entry number is there, so I am wondering if the link to the actual form is incorrect. But I am not sure what it should be. Or where to even look for it.

It is not a browser issue. Both myself and my other admin are having the same issue. I use Chrome, he uses IE. His wife tried to upload pdf on her computer’s IE browser with same result. The browser screen is blank.

Here is the browser URL that comes up but with blank page. Should it be using the form name and # and not the default template? Is that the problem?

https://www.starfleetcanineaid.org/?gf_pdf=1&fid=1&lid=289&template=default-template.php

That might work. Hadn’t thought of that. I will look at the plugin.
Thanks.

The prior webmaster for my site, put in a pdf fillable form but no one can save it on their computer once it is filled. So it can only be printed, scanned and then emailed. I want to have a form that can be emailed easily once it is filled.

It doesn’t have to be built in pdf. I want to have a fillable form on my site that can then be emailed to me by the client.