Marketing Fire

Hello @opfoxtuck very sorry to hear that you’re having a difficult experience and running into some bugs! Our support team is here to help you resolve any of the issues you’re experiencing. Have you reached out to us on the support forum before or if a paid user, then through our support portal? Please send over any details and we’d be happy to help look into those for you.

https://www.ads-software.com/support/plugin/widget-options/

Hello David, sorry that you’re running into an issue! We do our best to always respond to messages within 2 business days. That said, I just reviewed our email inbox and do not see any messages from you (including in spam). Can you please let us know where you sent them? As a paid user you are able to reply to any messages we have sent you ([email protected]), use our support contact form (https://loginwp.com/support/), or you can of course also post in the support forum here on WP.org (https://www.ads-software.com/support/plugin/peters-login-redirect/). Unfortunately, we don’t see any messages on any platform. But we look forward to helping you resolve whatever issue you’re experiencing.

Hello @flexjoly, thanks for checking out Widget Options! Sorry if you were surprised by any of the features. We have it detailed pretty thoroughly on the plugin description page what’s free and what’s under the “premium” features column here: https://www.ads-software.com/plugins/widget-options/ We’re glad to support the largest set of free features for Widgets and just expanded to blocks in the last few weeks with the same set. ?? Please reach out to our team with any ways we can support you!

Got it thanks! We found your tickets. They were submitted on a Saturday over the holiday weekend. We reply usually within 2 business days. Thanks for your patience while we get caught up from the holiday! Will be back to you soon.

Thank you, @abeland1!! Appreciate your kind words. ??

Hey @asocialnomad — sorry that you’re running into an issue! Can you let us know the email address you used and when you submitted the tickets (roughly)? We’ll be sure to look for them there and respond. It usually takes 1-2 business days for our team to look through things. We also had the holiday weekend though this week that slowed the process down a bit. ??

• This reply was modified 7 months, 3 weeks ago by Marketing Fire.

Hey @gilles24 and @ahawtin and @tneveu — sorry about that issue! Thanks for reporting it. Our team will look into what may be causing it to remain up even after cleared and will get that fixed.

Glad to hear it! Would you mind sharing some details on the conflict? We are trying to work through any bugs or conflicts since the larger recent release so any insights would be helpful!

Hey @agt3000, sorry that you’re running into an issue! Have you raised a support ticket with our team about this so that we can get it fixed for you? We’re actively working through any bug fixes and edge cases from the bigger 4.0 release.

Thanks everyone for bringing this to our attention. We’re working on internal testing for a patch that should be released in the next few days!

@sterndata understand for sure that you’re protecting the ecosystem here and its users. We were just offering to directly support Peter though. That could include screen captures etc. If you reference the previous comment you will note that we did not request access to his site.

Was there anything in particular that didn’t follow guidelines?

Hey @peterleenders, we’re happy to troubleshoot more with you! Please shoot over details to [email protected] so we can continue digging into this.

Hello @redkite! Thanks for using Widget Options. Hmm, you should be seeing advertisements for the plugin while editing. Would you mind shooting a screenshot over to [email protected]? We’d be happy to take a look at that for you.

Hey @ehungerford thanks for the feedback! We are designing a way currently to toggle between the two interface options after a few people expressed that that format was easier for them. So stay tuned for both to be available in one of our upcoming releases.

Hello @ajna667 @kingbow sorry that you’re running into an issue! Can you confirm that you’re using the latest version that was released recently? (3.9.6) If so please send details for your site and the issue you’re experiencing to [email protected].