markhf

Hi @46n2,

Could you please let us know which version of Subscriptions for WooCommerce plugin you are using?

Hi @macab,

Could you please create in our support desk so that we can take a better look at the issue and resolve the issue for you?

Hi @tobiasr,

Could you please create a support ticket here so that we can look into the issue in detail?

Hi @emsa16

The payment plugin should contain an action like below.
add_action( 'woocommerce_scheduled_subscription_payment_' . $this->id, array( $this, 'do_scheduled_subscription_payment' ), 10, 2 );

On subscription renewal, the scheduler will trigger this action woocommerce_scheduled_subscription_payment_mypaymentpluginid with order details.

You can check this hook in the plugin

Hi @macab,

We are unable to access the page mentioned with the password you provided. Could you please look into it so that we can take a look at the issue?

Hi @ericstz,

We are updating the translation files for the premium version of the plugin. Since the sign-up fee and the free trial options are only available in the premium version, please raise a support ticket here in our support desk regarding this issue.

@macab,

The French translation for the word “/month” has been updated in the latest version of the plugin. Please check with the latest version and let us know if the issue persists.

Hi @wpcodeus,

We have updated the basic version with the fix for this issue. You can download the latest version from here.

Hi @emsa16,

Unfortunately. it’s not possible to turn off the scheduler for the recurring payments.

Hi @tylerbass,

Unfortunately, the current subscriptions will not run if you migrate from the WooCommerce subscriptions plugin.

Hi @timnethersgmailcom,

Yes, you may contact with the PayPal for WooCommerce plugin regarding the issue from here.

Hi @wpcodeus

Sorry for the delay in reply. We have already fixed and updated this issue in latest Pro version. We are checking the same with basic version as well, will be updating if the issue persist.

Hi @rkdharecha,

The subscribed users have the option to suspend or cancel the subscription from their My Account page under subscriptions > view > Actions. Please see the screenshot.

Hi @adses,

It is not possible to remove account registration with this plugin. Moreover, the users are required to create an account when purchasing a subscription product with this plugin.

Hi @timnethersgmailcom,

Please contact with PayPal regarding this error.

Hi @realnicewebsites,

Currently with the free version of the plugin, the coupon will be applied to both the initial and the recurring payments. Only the premium version of the plugin has the feature to apply coupon to either only the initial payment or only to the recurring payments.

Apologies for the miscommunication earlier.