marktea1

Thanks Nico. Updating the permalinks didn’t work, but logging into the server and clearing all of the caches from there did the trick! ??

I’m going to make another post to avoid confusion because a few things have changed since I posted, but I still have a problem with the search.

The error is “There was an error trying to send your message. Please try again later.”

It now appears, after some more testing, that the error is only from an iOS device when the form is accessed by clicking on a Facebook ad.

Thanks for the ideas @fullworks, unfortunately that doesn’t fix it. Still getting the same identical error.

It appears I got something incorrect with the line numbers above.

From the debug log file (it’s mostly line 76):

[26-Jan-2021 00:04:15 UTC] PHP Warning: Use of undefined constant ‘WC_LOG_DIR’ – assumed ‘‘WC_LOG_DIR’’ (this will throw an Error in a future version of PHP) in /home/customer/www/digongroup.com/public_html/fair/wp-config.php on line 76
[26-Jan-2021 00:04:15 UTC] PHP Warning: Use of undefined constant ‘ – assumed ‘‘’ (this will throw an Error in a future version of PHP) in /home/customer/www/digongroup.com/public_html/fair/wp-config.php on line 76
[26-Jan-2021 00:04:15 UTC] PHP Warning: Use of undefined constant wp – assumed ‘wp’ (this will throw an Error in a future version of PHP) in /home/customer/www/digongroup.com/public_html/fair/wp-config.php on line 76
[26-Jan-2021 00:04:15 UTC] PHP Warning: A non-numeric value encountered in /home/customer/www/digongroup.com/public_html/fair/wp-config.php on line 76
[26-Jan-2021 00:04:15 UTC] PHP Warning: Division by zero in /home/customer/www/digongroup.com/public_html/fair/wp-config.php on line 76
[26-Jan-2021 00:04:15 UTC] PHP Warning: Use of undefined constant content – assumed ‘content’ (this will throw an Error in a future version of PHP) in /home/customer/www/digongroup.com/public_html/fair/wp-config.php on line 76
[26-Jan-2021 00:04:15 UTC] PHP Warning: Use of undefined constant uploads – assumed ‘uploads’ (this will throw an Error in a future version of PHP) in /home/customer/www/digongroup.com/public_html/fair/wp-config.php on line 76
[26-Jan-2021 00:04:15 UTC] PHP Warning: A non-numeric value encountered in /home/customer/www/digongroup.com/public_html/fair/wp-config.php on line 76
[26-Jan-2021 00:04:15 UTC] PHP Warning: Division by zero in /home/customer/www/digongroup.com/public_html/fair/wp-config.php on line 76
[26-Jan-2021 00:04:15 UTC] PHP Warning: Use of undefined constant wc – assumed ‘wc’ (this will throw an Error in a future version of PHP) in /home/customer/www/digongroup.com/public_html/fair/wp-config.php on line 76
[26-Jan-2021 00:04:15 UTC] PHP Warning: A non-numeric value encountered in /home/customer/www/digongroup.com/public_html/fair/wp-config.php on line 76
[26-Jan-2021 00:04:15 UTC] PHP Warning: Division by zero in /home/customer/www/digongroup.com/public_html/fair/wp-config.php on line 76
[26-Jan-2021 00:04:15 UTC] PHP Warning: A non-numeric value encountered in /home/customer/www/digongroup.com/public_html/fair/wp-config.php on line 76
[26-Jan-2021 00:04:15 UTC] PHP Warning: Use of undefined constant logs – assumed ‘logs’ (this will throw an Error in a future version of PHP) in /home/customer/www/digongroup.com/public_html/fair/wp-config.php on line 76
[26-Jan-2021 00:04:15 UTC] PHP Warning: Use of undefined constant ’ – assumed ‘’’ (this will throw an Error in a future version of PHP) in /home/customer/www/digongroup.com/public_html/fair/wp-config.php on line 76
[26-Jan-2021 00:04:15 UTC] PHP Warning: A non-numeric value encountered in /home/customer/www/digongroup.com/public_html/fair/wp-config.php on line 76
[26-Jan-2021 00:04:15 UTC] PHP Warning: Division by zero in /home/customer/www/digongroup.com/public_html/fair/wp-config.php on line 76
[26-Jan-2021 00:04:15 UTC] PHP Notice: Constant WP_MAX_MEMORY_LIMIT already defined in /home/customer/www/digongroup.com/public_html/fair/wp-config.php on line 78
[26-Jan-2021 00:04:16 UTC] PHP Warning: Use of undefined constant ‘WC_LOG_DIR’ – assumed ‘‘WC_LOG_DIR’’ (this will throw an Error in a future version of PHP) in /home/customer/www/digongroup.com/public_html/fair/wp-config.php on line 76
[26-Jan-2021 00:04:16 UTC] PHP Warning: Use of undefined constant ‘ – assumed ‘‘’ (this will throw an Error in a future version of PHP) in /home/customer/www/digongroup.com/public_html/fair/wp-config.php on line 76
[26-Jan-2021 00:04:16 UTC] PHP Warning: Use of undefined constant wp – assumed ‘wp’ (this will throw an Error in a future version of PHP) in /home/customer/www/digongroup.com/public_html/fair/wp-config.php on line 76
[26-Jan-2021 00:04:16 UTC] PHP Warning: A non-numeric value encountered in /home/customer/www/digongroup.com/public_html/fair/wp-config.php on line 76
[26-Jan-2021 00:04:16 UTC] PHP Warning: Division by zero in /home/customer/www/digongroup.com/public_html/fair/wp-config.php on line 76
[26-Jan-2021 00:04:16 UTC] PHP Warning: Use of undefined constant content – assumed ‘content’ (this will throw an Error in a future version of PHP) in /home/customer/www/digongroup.com/public_html/fair/wp-config.php on line 76
[26-Jan-2021 00:04:16 UTC] PHP Warning: Use of undefined constant uploads – assumed ‘uploads’ (this will throw an Error in a future version of PHP) in /home/customer/www/digongroup.com/public_html/fair/wp-config.php on line 76
[26-Jan-2021 00:04:16 UTC] PHP Warning: A non-numeric value encountered in /home/customer/www/digongroup.com/public_html/fair/wp-config.php on line 76
[26-Jan-2021 00:04:16 UTC] PHP Warning: Division by zero in /home/customer/www/digongroup.com/public_html/fair/wp-config.php on line 76
[26-Jan-2021 00:04:16 UTC] PHP Warning: Use of undefined constant wc – assumed ‘wc’ (this will throw an Error in a future version of PHP) in /home/customer/www/digongroup.com/public_html/fair/wp-config.php on line 76
[26-Jan-2021 00:04:16 UTC] PHP Warning: A non-numeric value encountered in /home/customer/www/digongroup.com/public_html/fair/wp-config.php on line 76
[26-Jan-2021 00:04:16 UTC] PHP Warning: Division by zero in /home/customer/www/digongroup.com/public_html/fair/wp-config.php on line 76
[26-Jan-2021 00:04:16 UTC] PHP Warning: A non-numeric value encountered in /home/customer/www/digongroup.com/public_html/fair/wp-config.php on line 76
[26-Jan-2021 00:04:16 UTC] PHP Warning: Use of undefined constant logs – assumed ‘logs’ (this will throw an Error in a future version of PHP) in /home/customer/www/digongroup.com/public_html/fair/wp-config.php on line 76
[26-Jan-2021 00:04:16 UTC] PHP Warning: Use of undefined constant ’ – assumed ‘’’ (this will throw an Error in a future version of PHP) in /home/customer/www/digongroup.com/public_html/fair/wp-config.php on line 76
[26-Jan-2021 00:04:16 UTC] PHP Warning: A non-numeric value encountered in /home/customer/www/digongroup.com/public_html/fair/wp-config.php on line 76
[26-Jan-2021 00:04:16 UTC] PHP Warning: Division by zero in /home/customer/www/digongroup.com/public_html/fair/wp-config.php on line 76
[26-Jan-2021 00:04:16 UTC] PHP Notice: Constant WP_MAX_MEMORY_LIMIT already defined in /home/customer/www/digongroup.com/public_html/fair/wp-config.php on line 78
[26-Jan-2021 00:04:16 UTC] PHP Warning: Cannot modify header information – headers already sent by (output started at /home/customer/www/digongroup.com/public_html/fair/wp-config.php:76) in /home/customer/www/digongroup.com/public_html/fair/wp-includes/pluggable.php on line 1296
[26-Jan-2021 00:04:16 UTC] PHP Warning: Use of undefined constant ‘WC_LOG_DIR’ – assumed ‘‘WC_LOG_DIR’’ (this will throw an Error in a future version of PHP) in /home/customer/www/digongroup.com/public_html/fair/wp-config.php on line 76
[26-Jan-2021 00:04:16 UTC] PHP Warning: Use of undefined constant ‘ – assumed ‘‘’ (this will throw an Error in a future version of PHP) in /home/customer/www/digongroup.com/public_html/fair/wp-config.php on line 76
[26-Jan-2021 00:04:16 UTC] PHP Warning: Use of undefined constant wp – assumed ‘wp’ (this will throw an Error in a future version of PHP) in /home/customer/www/digongroup.com/public_html/fair/wp-config.php on line 76
[26-Jan-2021 00:04:16 UTC] PHP Warning: A non-numeric value encountered in /home/customer/www/digongroup.com/public_html/fair/wp-config.php on line 76
[26-Jan-2021 00:04:16 UTC] PHP Warning: Division by zero in /home/customer/www/digongroup.com/public_html/fair/wp-config.php on line 76
[26-Jan-2021 00:04:16 UTC] PHP Warning: Use of undefined constant content – assumed ‘content’ (this will throw an Error in a future version of PHP) in /home/customer/www/digongroup.com/public_html/fair/wp-config.php on line 76
[26-Jan-2021 00:04:16 UTC] PHP Warning: Use of undefined constant uploads – assumed ‘uploads’ (this will throw an Error in a future version of PHP) in /home/customer/www/digongroup.com/public_html/fair/wp-config.php on line 76
[26-Jan-2021 00:04:16 UTC] PHP Warning: A non-numeric value encountered in /home/customer/www/digongroup.com/public_html/fair/wp-config.php on line 76
[26-Jan-2021 00:04:16 UTC] PHP Warning: Division by zero in /home/customer/www/digongroup.com/public_html/fair/wp-config.php on line 76
[26-Jan-2021 00:04:16 UTC] PHP Warning: Use of undefined constant wc – assumed ‘wc’ (this will throw an Error in a future version of PHP) in /home/customer/www/digongroup.com/public_html/fair/wp-config.php on line 76
[26-Jan-2021 00:04:16 UTC] PHP Warning: A non-numeric value encountered in /home/customer/www/digongroup.com/public_html/fair/wp-config.php on line 76
[26-Jan-2021 00:04:16 UTC] PHP Warning: Division by zero in /home/customer/www/digongroup.com/public_html/fair/wp-config.php on line 76
[26-Jan-2021 00:04:16 UTC] PHP Warning: A non-numeric value encountered in /home/customer/www/digongroup.com/public_html/fair/wp-config.php on line 76
[26-Jan-2021 00:04:16 UTC] PHP Warning: Use of undefined constant logs – assumed ‘logs’ (this will throw an Error in a future version of PHP) in /home/customer/www/digongroup.com/public_html/fair/wp-config.php on line 76
[26-Jan-2021 00:04:16 UTC] PHP Warning: Use of undefined constant ’ – assumed ‘’’ (this will throw an Error in a future version of PHP) in /home/customer/www/digongroup.com/public_html/fair/wp-config.php on line 76
[26-Jan-2021 00:04:16 UTC] PHP Warning: A non-numeric value encountered in /home/customer/www/digongroup.com/public_html/fair/wp-config.php on line 76
[26-Jan-2021 00:04:16 UTC] PHP Warning: Division by zero in /home/customer/www/digongroup.com/public_html/fair/wp-config.php on line 76
[26-Jan-2021 00:04:16 UTC] PHP Notice: Constant WP_MAX_MEMORY_LIMIT already defined in /home/customer/www/digongroup.com/public_html/fair/wp-config.php on line 78
[26-Jan-2021 00:04:16 UTC] PHP Warning: Cannot modify header information – headers already sent by (output started at /home/customer/www/digongroup.com/public_html/fair/wp-config.php:76) in /home/customer/www/digongroup.com/public_html/fair/wp-includes/pluggable.php on line 1296

wp-config:

Line 72: define( ‘WC_LOG_DIR’, dirname( __FILE__ ) . ‘/wp-content/uploads/wc-logs/’ );
Line 76: define( ‘WP_MAX_MEMORY_LIMIT’, ‘128M’ );

Thanks for any help. PHP errors is not my strong point.

• This reply was modified 3 years, 10 months ago by marktea1.

Thanks, the exact message:

“There has been a critical error on this website. Learn more about debugging in WordPress.”

There also appears to be a problem with form submission using iOS/Safari.

Other plugins in use, if it helps: Avada Builder, Avada Core,
Coming Soon Page, Maintenance Mode & Landing Pages by SeedProd, Contact Form Entries, Duplicate Page and Post, GDPR Cookie Consent, Menu Image, Open Graph Meta Tags by Heateor, Quttera Scanner, Really Simple CAPTCHA, Really Simple SSL, Slider Revolution, Sucuri Security, Yoast SEO.

The theme is Avada. I’ve tried deactivating all plugins except for the core ones (Fusion etc) and this doesn’t fix the problem. I’ve also since tested the form in Safari and it works, it’s just Opera where the problem is.

Problem solved!

In case anyone else needs to know, this is the code to add to functions.php:

add_action(“woocommerce_before_add_to_cart_form”,”product_taxonomy_image”);
function product_taxonomy_image () {
print apply_filters( ‘taxonomy-images-list-the-terms’, ”, array(
‘before’ => ‘<div class=”my-custom-class-name”>’,
‘after’ => ‘</div>’,
‘before_image’ => ‘<span>’,
‘after_image’ => ‘</span>’,
‘image_size’ => ‘detail’,
‘taxonomy’ => ‘product_cat’,
) );
}

Replace ‘product-cat’ with the taxonomy name. Add your own div name to div class then style accordingly in the custom CSS of your theme. You can also change the Woocommerce hook to display the image where you need it to be.

Thanks Lyle, that’s fixed the problem!