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  • Thread Starter markzar

    (@markzar)

    I finally have access to my website via FTP.

    I tried manually resetting the plugins using the FTP method provided but I did not get into the plugins page. As far as I know I can’t use the phpMyAdmin method because I do not have access at the level above the website <root>. As far as I know I have only the Akismet plugin.

    the theme I am using is Freshnews. When I change the name of the directory I get a blank window.

    Is there a way to upload images to show what I see? When I log in I see the introductory window for the website and above that is one line of the dashboard menu but the menu is inactive. For example, I see “Howdy Admin” on the right side but clicking on that does nothing.

    As I said earlier I have a second site that should be almost identical except the English site has more uploaded content. All plugins, themes organization are the same.

    Where do I go from here?

    Thread Starter markzar

    (@markzar)

    Thank you for the quick response. Now I get the message “Sorry, you are not allowed to access this page.” It will take me a while to get access to the server – I’ll post the results once I get there.

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