I finally have access to my website via FTP.
I tried manually resetting the plugins using the FTP method provided but I did not get into the plugins page. As far as I know I can’t use the phpMyAdmin method because I do not have access at the level above the website <root>. As far as I know I have only the Akismet plugin.
the theme I am using is Freshnews. When I change the name of the directory I get a blank window.
Is there a way to upload images to show what I see? When I log in I see the introductory window for the website and above that is one line of the dashboard menu but the menu is inactive. For example, I see “Howdy Admin” on the right side but clicking on that does nothing.
As I said earlier I have a second site that should be almost identical except the English site has more uploaded content. All plugins, themes organization are the same.
Where do I go from here?