marthaeli
Forum Replies Created
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Forum: Plugins
In reply to: [Elementor Website Builder - More than Just a Page Builder] HotSpotHi @jgarcia79
<span style=”box-sizing: border-box; margin: 0px; padding: 0px;”>Since you are an Elementor Pro user, you can open a support ticket at?my.elementor.com?ref:?https://elementor.com/help/how-to-submit-a-support-ticket/. Please be sure to make a?short Screencast ?demonstrating this issue.</span>
I’d also suggest you check out the Elementor Community Group on Facebook. We created it to connect Elementor users and share knowledge. It is a Global Elementor Community. www.ads-software.com rules state that commercial products are not supported here.
Kind Regards.
Hi @jcodymedia,
Thank you for contacting us.
Please try these methods and tell us if they helped:
- Regenerate the CSS via Elementor > Tools > Regenerate CSS on your WordPress Dashboard. Go to Elementor > Settings on your WordPress dashboard, then Click the Advanced tab and then switch the CSS print method to Internal embedding.
- Clear all cache: your browser’s cache, other plugins’ cache, server cache (if possible).
- To rule out the possibility of a plugin or theme conflict, please deactivate all your plugins (besides Elementor) and see if it helps. If it solves the issue, reactivate them one by one to find the culprit. If it didn’t help, switch your theme (temporarily) to a default WordPress theme and see if it makes any difference.
- Switch the CSS print method back after following these steps, regardless if it helped or not.
Hope those steps will help you, they go over the most common culprits for issues like yours.
Let us know if you need additional assistance.
Hi @ravalon
Thank you for contacting us.
Please check which Elementor widget you are using. It seems it belongs o a third party provider. https://postimg.cc/dkrcqpDB
Let us know if you need additional assistance.
The Search widget replaces the Search Form widget. If your site already contains a Search Form widgets, they will be unaffected if you activate the Search widget. Search widget
Since you are an Elementor Pro user, you can open a support ticket at my.elementor.com ref: https://elementor.com/help/how-to-submit-a-support-ticket/
Kind Regards
Hi @aspleniastudios,
Thank you for reaching out to us.
It’s not currently possible to remove the AI icon from the Editor.
We’re sorry for any inconvenience this may cause.
However, once you reach the free trial limit, the AI feature will deactivate, and you can continue to use Elementor as before.
Thank you for your patience and understanding. Please don’t hesitate to reach out if you need any further assistance. We’re happy to help!
Hi @kryoz507 ,
Thank you for contacting us.
Those tables belong to Elementor; if you delete them, it is more likely you will have a conflict when using those features.
Since you are an Elementor Pro user, you can open a support ticket at my.elementor.com ref: https://elementor.com/help/how-to-submit-a-support-ticket/
Kind Regards
Hi @kumrnarender,
Thank you for contacting us.
Since the question is related to code, you can get assistance for custom code in our GitHub that our developers monitor – https://github.com/elementor/elementor
Kind Regards.
Hi @mariasc00,
Thank you for contacting us.
The issue might be a conflict with your theme or plugins, Please follow the steps below and let me know if it solved your issue:
– Deactivate all of your plugins except Elementor. If this solves the problem, gradually activate your plugins one by one, until you spot the problematic plugin.
– Switch your WordPress theme to Hello Elementor (or another default WordPress theme) temporarily and see if it solves your error.
I hope this information helped you.
Hi @igonzalezcv,
Thank you for contacting us.
The issue might be related to the theme you are using, since The style of this widget is often affected by your theme and plugins. If you experience any such issue, try to switch to a basic theme and deactivate related plugins.
If the issue is happening because of the theme, we highly recommend that you report this issue to the support team. They may further troubleshoot and provide any recommendations (or possible fixes) to resolve this issue.
Let us know if you need additional assistance.
Hi @jichao2024,
Thank you for reaching out to us.
Probably you need to align the widgets inside loop grid.
Please check this article – Arrange the elements in a Flexbox Container
If you need additional help, please send a screencast of the issue.
Kind Regards
Hi @bigtasty,
Thank you for contacting us.
The Text Editor widget is a versatile tool that allows you to add and customize text content on your website. It uses the TinyMCE WYSIWYG editor, which is similar to the classic WordPress visual editor.?https://elementor.com/help/text-editor-widget/
What you are experiencing is a regular behavior; if the link’s text is too long, it will send it to the next line.
I hope this helps
Kind Regards.
Thank you for contacting us and for the update.
In that case, you need to have Elementor Pro subscription to use those features.
I will close this ticket as you already figured out what you need to do.
Kind Regards.
Hi @wpdev011,
Thank you for reaching out to us.
Can you please share a screencast explaining the issue to understand better what widget you are using and how you are using it?
We are looking for you reply.
Kind Regards.
The video is not available. Can you share it with us again? Or the issue has been solved?
We are looking for your reply.
Kind Regards
Thank you for contacting us.
I understand this is still an issue happening on your site.
The best way to address this is by posting on our Github account, where you may contact a member of our development team to query this since this is a development-based query.
Please note that this is not an official support channel, but a development team member will respond to your post as soon as they are available. Please follow this guide, which outlines the steps required to post on our Github: https://github.com/elementor/elementor/blob/master/.github/CONTRIBUTING.md
Let us know if you need additional assistance.
Kind Regards