martiniboy

Thanks we have just upgraded

Sorry to hassle but do I need the pro version to be able to map all of the fields?

No I am using the free version is that why, do I need to upgrade to the pro version to get all fields?

Thanks for your reply, I have changed to force shipping to billing address, wil have to wait until the next renewal, will this mean in the shop side of the website that customers will have to get their items shipped to their billing address?
Regarding the importing – the users came from a non wordpress system so had to amend the csv import to the woocommerce structure, and looking at the user information on the profile all the information is correct, but if any hidden meta is needed I may have missed it.
I have been through and copied the users billing info to the shipping info and hopefully this will solve it. Although in most cases they appeared to be the same.
Will wait and see the next renewal – thanks for your help

Thanks for your reply – when you tried to replicate it did you try with a virtual subscripton variable and no shipping details in the account for the user? Also in my instance mine are renewals after subscriptions manually set up after migrating from other platform.

Further to my last message – havent heard back from woo subscriptions – however, I found that Paypal had the same issue back in 2019 which they corrected Don’t require address for renewal of virtual subscriptions · Issue #576 · woocommerce/woocommerce-gateway-paypal-express-checkout · GitHub so this is surely at the payment gateway not at the subscription level?

Ok thanks for getting back to me, I didnt realise this was a premium plugin, subscriptions work with other payment gateways with no issues ie. PayPal, Stripe only with the Woocommerce Square gateway there appears to be an issue, so not how it is the woocommerce subscriptions plugin issue. I will repeat my support over on Woo, hopefully they don’t redirect me back to your support. Thanks.

Tried with a simple product and it went through ok, it appears to be the Woocommerce Subscriptions variable products having the issue. The ones which were tested do not have the conditional field and have tried with that deactivated also, but the same issue. As mentioned before I think that it is looking for a shipping Country but these subscriptions are virtual so no shipping is required. Here is the system report.

` WordPress Environment

WordPress address (URL): https://www.pheasant.org.uk
Site address (URL): https://www.pheasant.org.uk
WC Version: 8.8.3
REST API Version: ? 8.8.3
Action Scheduler Version: ? 3.7.4
Log Directory Writable: ?
WP Version: 6.5.3
WP Multisite: –
WP Memory Limit: 2 GB
WP Debug Mode: –
WP Cron: ?
Language: en_GB
External object cache: – Server Environment

Server Info: Apache
PHP Version: 8.0.30
PHP Post Max Size: 128 MB
PHP Time Limit: 300
PHP Max Input Vars: 5000
cURL Version: 8.1.2
OpenSSL/3.0.8

SUHOSIN Installed: –
MySQL Version: 10.6.15-MariaDB-log
Max Upload Size: 128 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ? Database

WC Database Version: 8.8.3
WC Database Prefix: d2_
Total Database Size: 143.74MB
Database Data Size: 130.35MB
Database Index Size: 13.39MB
d2_woocommerce_sessions: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
d2_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
d2_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
d2_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
d2_woocommerce_order_items: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
d2_woocommerce_order_itemmeta: Data: 0.19MB + Index: 0.17MB + Engine InnoDB
d2_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
d2_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
d2_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
d2_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
d2_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
d2_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
d2_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
d2_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
d2_actionscheduler_actions: Data: 1.09MB + Index: 0.45MB + Engine InnoDB
d2_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
d2_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
d2_actionscheduler_logs: Data: 0.22MB + Index: 0.16MB + Engine InnoDB
d2_ac_segments: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
d2_admin_columns: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
d2_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
d2_comments: Data: 0.23MB + Index: 0.28MB + Engine InnoDB
d2_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
d2_e_notes: Data: 0.02MB + Index: 0.17MB + Engine InnoDB
d2_e_notes_users_relations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
d2_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB
d2_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
d2_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
d2_jet_post_types: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
d2_jet_smart_filters_indexer: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
d2_jet_taxonomies: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
d2_ju_queue: Data: 2.02MB + Index: 1.17MB + Engine InnoDB
d2_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
d2_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
d2_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
d2_options: Data: 7.44MB + Index: 0.19MB + Engine InnoDB
d2_pmxe_exports: Data: 0.38MB + Index: 0.00MB + Engine InnoDB
d2_pmxe_google_cats: Data: 0.38MB + Index: 0.00MB + Engine InnoDB
d2_pmxe_posts: Data: 0.16MB + Index: 0.00MB + Engine InnoDB
d2_pmxe_templates: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
d2_pmxi_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
d2_pmxi_hash: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
d2_pmxi_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
d2_pmxi_images: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
d2_pmxi_imports: Data: 0.19MB + Index: 0.00MB + Engine InnoDB
d2_pmxi_posts: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
d2_pmxi_templates: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
d2_postmeta: Data: 85.17MB + Index: 5.66MB + Engine InnoDB
d2_posts: Data: 26.03MB + Index: 0.34MB + Engine InnoDB
d2_rank_math_internal_links: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
d2_rank_math_internal_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
d2_rank_math_redirections: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
d2_rank_math_redirections_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
d2_sd_email_delivery_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
d2_sd_page_access_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
d2_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
d2_sm_tasks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
d2_sm_task_details: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
d2_sm_views: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
d2_termmeta: Data: 0.16MB + Index: 0.03MB + Engine InnoDB
d2_terms: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
d2_term_relationships: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
d2_term_taxonomy: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
d2_usermeta: Data: 1.52MB + Index: 1.94MB + Engine InnoDB
d2_users: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
d2_viwec_clicked: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
d2_wcs_payment_retries: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
d2_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
d2_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
d2_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
d2_wc_customer_lookup: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
d2_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
d2_wc_mnm_child_items: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
d2_wc_orders: Data: 0.08MB + Index: 0.11MB + Engine InnoDB
d2_wc_orders_meta: Data: 0.42MB + Index: 0.56MB + Engine InnoDB
d2_wc_order_addresses: Data: 0.11MB + Index: 0.09MB + Engine InnoDB
d2_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
d2_wc_order_operational_data: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
d2_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
d2_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
d2_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
d2_wc_product_attributes_lookup: Data: 0.16MB + Index: 0.14MB + Engine InnoDB
d2_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
d2_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
d2_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
d2_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
d2_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
d2_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
d2_woocommerce_exported_xml_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
d2_woocommerce_shipping_table_rates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
d2_woocommerce_square_customers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
d2_wpfd_statistics: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
d2_wpfd_tokens: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
d2_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
d2_wpmailsmtp_emails_log: Data: 2.09MB + Index: 0.03MB + Engine InnoDB
d2_wpmailsmtp_email_tracking_events: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
d2_wpmailsmtp_email_tracking_links: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
d2_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
d2_wpmf_s3_queue: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
d2_wp_phpmyadmin_extension__errors_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
d2_wtbp_favorites: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
d2_wtbp_tables: Data: 0.02MB + Index: 0.00MB + Engine InnoDB Post Type Counts

attachment: 275
customize_changeset: 6
ele_custom_shapes: 1
elementor_font: 1
elementor_library: 27
elementor_snippet: 1
enr_email_template: 2
events: 12
give_forms: 6
gotmls_results: 1
jet-engine: 23
jet-smart-filters: 5
nav_menu_item: 44
page: 39
post: 4
product: 27
product_variation: 154
projects: 38
revision: 504
shop_coupon: 1
shop_order: 95
shop_subscription: 247
surplus--required: 10
viwec_template: 18
viwec_template_block: 2
wc-donation: 3
wp_navigation: 1
wpfd_file: 6
yaymail_template: 15 Security

Secure connection (HTTPS): ?
Hide errors from visitors: ? Active Plugins (37)

ManageWP - Worker: by GoDaddy – 4.9.19
Admin Columns Pro: by AdminColumns.com – 6.4.8
Elementor Pro: by Elementor.com – 3.21.2
Elementor: by Elementor.com – 3.21.5
Enhancer for WooCommerce Subscriptions: by Flintop – 4.4.0
Anti-Malware Security and Brute-Force Firewall: by Eli Scheetz – 4.23.57
JetElements For Elementor: by Crocoblock – 2.6.17.1
JetEngine - break listing by months: by Crocoblock – 1.0.0
JetEngine - dynamic tables builder: by Crocoblock – 1.0.10
JetEngine - Repeater field values: by Matthew Harris
runthings.dev – 1.2.beta.1

JetEngine: by Crocoblock – 3.4.4
JetMenu: by Crocoblock – 2.4.4
JetSmartFilters: by Crocoblock – 3.4.5
JetProductGallery: by Crocoblock – 2.1.15
Mailchimp for WooCommerce: by Mailchimp – 4.0.1
Rank Math SEO with AI Best SEO Tools: by Rank Math – 1.0.218
User Switching: by John Blackbourn & contributors – 1.7.3
UK Gift Aid for WooCommerce: by Power Plugins – 1.15.0
Checkout Field Editor for WooCommerce (Pro): by ThemeHigh – 3.6.2
WooCommerce Email Template Customizer Premium: by VillaTheme – 1.2.4
WooCommerce Mix and Match Products: by Kathy Darling – 2.7.0
WooCommerce Price Based on Country Pro: by Oscar Gare – 3.4.8
Woo Product Add-ons: by Woo – 6.8.2
WooCommerce Price Based on Country: by Oscar Gare – 3.4.5
WooCommerce Product Table: by Barn2 Plugins – 3.1.3
WooCommerce Square: by WooCommerce – 4.6.1
Woo Subscriptions: by WooCommerce – 6.2.0
WooCommerce Table Rate Shipping: by WooCommerce – 3.1.9
WooCommerce: by Automattic – 8.8.3
WP File Download Addon: by Joomunited – 4.7.0
WP File Download: by Joomunited – 6.0.5
WP Fusion - Enhanced Ecommerce Addon: by Very Good Plugins – 1.21.1
WP Fusion: by Very Good Plugins – 3.43.1
WP Mail SMTP Pro: by WP Mail SMTP – 4.0.2
WP Media folder Addon: by Joomunited – 3.7.10
WP Media folder: by Joomunited – 5.8.4
Smush Pro: by WPMU DEV – 3.16.2 Inactive Plugins (4)

WooCommerce Subscriptions CSV Importer and Exporter: by Prospress Inc – 2.1.0
YayMail Addon for WooCommerce Subscriptions: by YayCommerce – 2.5.1
YayMail Conditional Logic: by YayCommerce – 2.4.5
YayMail Pro - WooCommerce Email Customizer: by YayCommerce – 3.5.0 Must Use Plugins (2)

ManageWP - Worker Loader: by GoDaddy – 1.0.0
StackCache: by Stack CP – Settings

API Enabled: –
Force SSL: –
Currency: GBP (￡)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
mix and match (mix-and-match)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: ?
HPOS feature screen enabled: ?
HPOS feature enabled: ?
Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore
HPOS data sync enabled: ? Logging

Enabled: ?
Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2
Retention period: 30 days
Level threshold: –
Log directory size: 928 KB WC Pages

Shop base: #54 - /shop/
Basket: ? Page does not contain the [woocommerce_cart] shortcode or the woocommerce/cart block.
Checkout: #71 - /checkout/
My account: #72 - /my-account/
Terms and conditions: ? Page not set Theme

Name: WPA 2023
Version: 1.0.1
Author URL: https://www.cagedfish.co.uk
Child Theme: ?
Parent Theme Name: Hello Elementor
Parent Theme Version: 3.0.1
Parent Theme Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash
WooCommerce Support: ? Templates

Overrides: – Subscriptions

WCS_DEBUG: ? No
Subscriptions Mode: ? Live
Subscriptions Live URL: https://www.pheasant.org.uk
Subscriptions-core Library Version: 7.0.0
Subscriptions Template Theme Overrides: WPA/woocommerce/emails/customer-renewal-invoice.php
Subscription Statuses: trash: 12
wc-active: 218
wc-on-hold: 16

WooCommerce Account Connected: ? No
Custom Retry Rules: ? No
Custom Retry Rule Class: ? No
Custom Raw Retry Rule: ? No
Custom Retry Rule: ? No
Retries Migration Status: ? Completed
Report Cache Enabled: ? Yes
Cache Update Failures: ? 0 failure Store Setup

Country / State: United Kingdom (UK) Subscriptions by Payment Gateway

Square: wc-active: 2 Payment Gateway Support

Square: products
card_types
customer_decline_messages
payment_form
authorization
charge
charge-virtual
capture_charge
refunds
voids
customer_id
tokenization
add_payment_method
token_editor
subscriptions
subscription_suspension
subscription_cancellation
subscription_reactivation
subscription_amount_changes
subscription_date_changes
multiple_subscriptions
subscription_payment_method_change_customer
subscription_payment_method_change_admin Mix and Match Products

Version: 2.7.0
Database Version: 2.7.0
Template Overrides: – Geolocation debug info

Default customer location: geolocation
MaxMind GeoIP database: ?
MaxMind GeoIP license: ?
MM_COUNTRY_CODE: ?
GEOIP_COUNTRY_CODE: ?
HTTP_CF_IPCOUNTRY: ?
HTTP_X_COUNTRY_CODE: ?
HTTP_X_REAL_IP: ?
HTTP_X_FORWARDED_FOR: 84.67.255.229
REMOTE_ADDR: 84.67.255.229
Real external IP: 84.67.255.229
WCPBC_USE_REMOTE_ADDR: –
Geolocation Test: ? PBC Settings

Version: 3.4.5 (1706283539)
Base location: GB
Base currency: GBP
Price Based On: billing
Shipping: ?
Test mode: –
Test country: –
Load products price in background: ?
Currency format: [symbol-alt][price]
Exchange rate API: floatrates
Prices entered with tax: –
Calculate tax based on: shipping
Display prices in the shop: excl Zone Pricing UK

zone_id: uk
enabled: yes
name: UK
countries: GB
currency: GBP
exchange_rate: 1
auto_exchange_rate: no
disable_tax_adjustment: no
order: 9999
real_exchange_rate: 1
exchange_rate_fee: 0
round_nearest:
round_after_taxes: no
currency_format:
price_thousand_sep:
price_decimal_sep:
price_num_decimals:
trim_zeros: no
price_charm: Zone Pricing Non UK

zone_id: non-uk
enabled: yes
name: Non UK
countries: AF | AX | AL | DZ | AS | AD | AO | AI | AQ | AG | AR | AM | AW | AU | AT | AZ | BS | BH | BD | BB | BY | PW | BE | BZ | BJ | BM | BT | BO | BQ | BA | BW | BV | BR | IO | BN | BG | BF | BI | KH | CM | CA | CV | KY | CF | TD | CL | CN | CX | CC | CO | KM | CG | CD | CK | CR | HR | CU | CW | CY | CZ | DK | DJ | DM | DO | EC | EG | SV | GQ | ER | EE | SZ | ET | FK | FO | FJ | FI | FR | GF | PF | TF | GA | GM | GE | DE | GH | GI | GR | GL | GD | GP | GU | GT | GG | GN | GW | GY | HT | HM | HN | HK | HU | IS | IN | ID | IR | IQ | IE | IM | IL | IT | CI | JM | JP | JE | JO | KZ | KE | KI | KW | KG | LA | LV | LB | LS | LR | LY | LI | LT | LU | MO | MG | MW | MY | MV | ML | MT | MH | MQ | MR | MU | YT | MX | FM | MD | MC | MN | ME | MS | MA | MZ | MM | NA | NR | NP | NL | NC | NZ | NI | NE | NG | NU | NF | KP | MK | MP | NO | OM | PK | PS | PA | PG | PY | PE | PH | PN | PL | PT | PR | QA | RE | RO | RU | RW | ST | BL | SH | KN | LC | SX | MF | PM | VC | WS | SM | SA | SN | RS | SC | SL | SG | SK | SI | SB | SO | ZA | GS | KR | SS | ES | LK | SD | SR | SJ | SE | CH | SY | TW | TJ | TZ | TH | TL | TG | TK | TO | TT | TN | TR | TM | TC | TV | UG | UA | AE | US | UM | UY | UZ | VU | VA | VE | VN | VG | VI | WF | EH | YE | ZM | ZW
currency: GBP
exchange_rate: 1
auto_exchange_rate: no
disable_tax_adjustment: no
order: 9999
real_exchange_rate: 1
exchange_rate_fee: 0
round_nearest:
round_after_taxes: no
currency_format:
price_thousand_sep:
price_decimal_sep:
price_num_decimals:
trim_zeros: no
price_charm: Square

Environment: Production
Tokenization Enabled: ?
Debug Mode: Save to Log Admin

Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customize-store
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
product-variation-management
product-virtual-downloadable
product-external-affiliate
product-grouped
product-linked
product-pre-publish-modal
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
product-custom-fields
settings
async-product-editor-category-field
launch-your-store

Daily Cron: ? Next scheduled: 2024-05-09 12:26:00 +01:00
Options: ?
Notes: 82
Onboarding: completed Action Scheduler

Complete: 665
Oldest: 2024-05-01 16:33:34 +0100
Newest: 2024-05-08 15:55:04 +0100

Failed: 4
Oldest: 2024-04-30 15:45:31 +0100
Newest: 2024-05-07 15:03:35 +0100

Pending: 446
Oldest: 2024-05-08 16:22:41 +0100
Newest: 2026-03-26 12:50:12 +0000 Status report information

Generated at: 2024-05-08 16:10:13 +01:00
`

Thanks I was just checking as that is the only one in my plugins on a website which says incompatible so wanted to check.

No worries will do – sorry I blamed your plugin as it stopped working ??

Yes but not as many – but still script errors – it is not saying your plugin is the issue there though. I will contact the shop as customer developers.

mouse.min.js?ver=1.12.1:9 Uncaught TypeError: o.widget is not a function
    at mouse.min.js?ver=1.12.1:9
    at mouse.min.js?ver=1.12.1:9
    at mouse.min.js?ver=1.12.1:9
(anonymous) @ mouse.min.js?ver=1.12.1:9
(anonymous) @ mouse.min.js?ver=1.12.1:9
(anonymous) @ mouse.min.js?ver=1.12.1:9
resizable.min.js?ver=1.12.1:9 Uncaught TypeError: Cannot read property 'mouse' of undefined
    at resizable.min.js?ver=1.12.1:9
    at resizable.min.js?ver=1.12.1:9
    at resizable.min.js?ver=1.12.1:9
(anonymous) @ resizable.min.js?ver=1.12.1:9
(anonymous) @ resizable.min.js?ver=1.12.1:9
(anonymous) @ resizable.min.js?ver=1.12.1:9
draggable.min.js?ver=1.12.1:9 Uncaught TypeError: Cannot read property 'mouse' of undefined
    at draggable.min.js?ver=1.12.1:9
    at draggable.min.js?ver=1.12.1:9
    at draggable.min.js?ver=1.12.1:9
(anonymous) @ draggable.min.js?ver=1.12.1:9
(anonymous) @ draggable.min.js?ver=1.12.1:9
(anonymous) @ draggable.min.js?ver=1.12.1:9
controlgroup.min.js?ver=1.12.1:9 Uncaught TypeError: r.widget is not a function
    at controlgroup.min.js?ver=1.12.1:9
    at controlgroup.min.js?ver=1.12.1:9
    at controlgroup.min.js?ver=1.12.1:9
(anonymous) @ controlgroup.min.js?ver=1.12.1:9
(anonymous) @ controlgroup.min.js?ver=1.12.1:9
(anonymous) @ controlgroup.min.js?ver=1.12.1:9
checkboxradio.min.js?ver=1.12.1:9 Uncaught TypeError: Cannot read property 'formResetMixin' of undefined
    at checkboxradio.min.js?ver=1.12.1:9
    at checkboxradio.min.js?ver=1.12.1:9
    at checkboxradio.min.js?ver=1.12.1:9
(anonymous) @ checkboxradio.min.js?ver=1.12.1:9
(anonymous) @ checkboxradio.min.js?ver=1.12.1:9
(anonymous) @ checkboxradio.min.js?ver=1.12.1:9
button.min.js?ver=1.12.1:9 Uncaught TypeError: n.widget is not a function
    at button.min.js?ver=1.12.1:9
    at button.min.js?ver=1.12.1:9
    at button.min.js?ver=1.12.1:9
(anonymous) @ button.min.js?ver=1.12.1:9
(anonymous) @ button.min.js?ver=1.12.1:9
(anonymous) @ button.min.js?ver=1.12.1:9
dialog.min.js?ver=1.12.1:9 Uncaught TypeError: l.widget is not a function
    at dialog.min.js?ver=1.12.1:9
    at dialog.min.js?ver=1.12.1:9
    at dialog.min.js?ver=1.12.1:9
(anonymous) @ dialog.min.js?ver=1.12.1:9
(anonymous) @ dialog.min.js?ver=1.12.1:9
(anonymous) @ dialog.min.js?ver=1.12.1:9
sortable.min.js?ver=1.12.1:9 Uncaught TypeError: Cannot read property 'mouse' of undefined
    at sortable.min.js?ver=1.12.1:9
    at sortable.min.js?ver=1.12.1:9
    at sortable.min.js?ver=1.12.1:9

Wow, that was a fast reply, Sorry I didn’t put that in did I, whoops.

I have just created a staging website so I can deactivate without causing any issue to the live website and have found the culprit: FME Addons: Shop as a Customer for WooCommerce V1.08.

I can send you a copy to test if that would help?

Here are the script errors from my console

Uncaught TypeError: o.widget is not a function
    at mouse.min.js?ver=1.12.1:9
    at mouse.min.js?ver=1.12.1:9
    at mouse.min.js?ver=1.12.1:9
sortable.min.js?ver=1.12.1:9 Uncaught TypeError: Cannot read property 'mouse' of undefined
    at sortable.min.js?ver=1.12.1:9
    at sortable.min.js?ver=1.12.1:9
    at sortable.min.js?ver=1.12.1:9
draggable.min.js?ver=1.12.1:9 Uncaught TypeError: Cannot read property 'mouse' of undefined
    at draggable.min.js?ver=1.12.1:9
    at draggable.min.js?ver=1.12.1:9
    at draggable.min.js?ver=1.12.1:9
slider.min.js?ver=1.12.1:9 Uncaught TypeError: Cannot read property 'mouse' of undefined
    at slider.min.js?ver=1.12.1:9
    at slider.min.js?ver=1.12.1:9
    at slider.min.js?ver=1.12.1:9
iris.min.js?ver=1.0.7:5 Uncaught TypeError: a.widget is not a function
    at iris.min.js?ver=1.0.7:5
    at iris.min.js?ver=1.0.7:5
color-picker.min.js?ver=5.8:2 Uncaught TypeError: i.widget is not a function
    at color-picker.min.js?ver=5.8:2
    at color-picker.min.js?ver=5.8:2
export-fields.js?ver=3.1.9:1071 Uncaught TypeError: jQuery(...).sortable is not a function
    at export-fields.js?ver=3.1.9:1071
jquery-3.5.1.js?ver=1.0:4055 Uncaught TypeError: $(...).wpColorPicker is not a function
    at HTMLDocument.<anonymous> (admin.php?page=wc-order-export:376)
    at mightThrow (jquery-3.5.1.js?ver=1.0:3762)
    at process (jquery-3.5.1.js?ver=1.0:3830)
export-fields.js?ver=3.1.9:500 Uncaught TypeError: el.draggable is not a function
    at woe_activate_draggable_field (export-fields.js?ver=3.1.9:500)
    at export-fields.js?ver=3.1.9:363
    at Array.forEach (<anonymous>)
    at Array.<anonymous> (export-fields.js?ver=3.1.9:354)
    at Function.each (jquery-3.5.1.js?ver=1.0:387)
    at woe_create_unselected_fields (export-fields.js?ver=3.1.9:352)
    at woe_create_selected_fields (export-fields.js?ver=3.1.9:5)
    at export-fields.js?ver=3.1.9:1051

• This reply was modified 3 years, 3 months ago by martiniboy. Reason: sorting code html out

OK thanks for getting back to me about this, I shall try that out

This is great thanks for this, is there any way to order by time also via this filter? Or date and time if choosing multiple booking days (although we will only be exporting on a daily basis)

@ermkmehta Thank you so much that sorted it. not sure why this isn’t made obvious for all users