marwanwahbi

After several trials, I managed to make the theme consistent across all platforms & screen sizes by disabling Jetpak mobile site setting. I guess it was a bug in the plugin!

Sadly, I am facing the same problem. I will try to change the slider height in pixels to 500 or a bit larger (in Contents Menu) & reduce the length of the statement.

Try it as well.

Any Help guys. Please I really do not know why this is not working on the mobile version of the site.

Any support is appreciated. Thanks in advance.

@stephencottontail I did that. It did not work when I opened the site. But it worked when I press “View full site”!

Any help?

@stephencottontail Thanks for your quick reply. I am checking it now.

Thank you iCaleb & rdellconsulting for your help.

I applied the following dramatic steps:
1) Re-downloaded the final version of customizr theme v.3.2.5
2) Extracted the theme zip files locally to my hard drive
3) Completely removed the old customizr folder on my hosting server using GoDaddy file manager after trying many times to individually copy the fucntions.php & init.php & other missed files unsuccessfully. So I had to completely remove all folder after getting several fatal error messages.
4) I uploaded the new extracted files from the hard drive to the GoDaddy server using FileZilla FTP
5) Now I can access & log in into my WP dashboard successfully
6) I can also customize the theme normally now & surprisingly nothing of my theme modifications & adjustments were lost!

It’s really weird to face this issue with one of the great & best themes as customizr. I wonder if the problem was from the theme or the WP.

Thanks again.

Yeah, I am having the same problem & it’s giving me a headache. I will give it few days with the hope it will be resolved with an update. Otherwise, I will have to downgrade back to 3.9.2.