Mat

Hello @liberatorocco ,

Thank you for your message!

If you provide the link to your website we could see exactly what CSS code you need to change the color of the breadcrumbs as there is no default option for that.

Thank you and we’ll await your answer!

Hello @ratiotom ,

Thank you for using Neve and for reaching out!

This is a known issue that our developers have already fixed and it will be launched with the next update which should be coming soon.

The titles are influenced by the Featured Posts Option from the Customizer which, If enabled, makes all the behave weirdly.

You can check the issue here.

Thank you for understanding and have an amazing day!

Hello there,

Thank you for your message!

The feed caching time represents the amount of time that Feedzy wil wait until it checks for new items in the provided feed. At the moment the maximum amount is 15 days.

This cannot be set to “once” for example, because the block is not actually importing items on your page, rather it is visiting the link and showing you the items (just displays them). That being said, you cannot store the items this way as they aren’t physically there.

If you want to implement such behavior, you could make use of the Otter Plugin which has a dedicated Posts Block for Gutenberg. (screenshot)

How I would do it, is set up the imports so I can have feed items set in place, then I would use this Block within the Post that I’m interested in and only place the other feed items that I want inside it.

Hopefully, this makes sense!

Thank you and have an amazing day!

Hello @thomhsb ,

We apologize for the frustration this change must have caused you. We do understand that this is not a popular decision but we analyzed the product sustainability and growth and in order to further support the innovation and development we appeal to our users to further support our work by either recommending our product if they like or financially via paying for the PRO version. Moreover please consider that Neve is a customer-funded project and without Premium product sales we can’t provide any updates whatsoever to the free product.

With that in mind we have decided that if you want to update to the newer version, you’ll either have to get the premium version to get the functionality or accept that some features would be missing. Alternatively, you’re free to continue to use the 3.2.x version for as long as you want.

If you think that Neve does not provide enough value to use it, I do understand, and with the support of those that will do, we hope to increase the value over time thru new features to make it worth it for you too.

Thank you for understanding and have a great day ahead.

Hello @avaburnham ,

Thank you for using Hestia and for reaching out!

The issue has been fixed on May 5th and it should be working fine now. I have tried it on my testing instance with the latest version of the Theme and it works as expected.

Can you please try to check for plugin conflicts and see if the issue resolves?

To do it safely without losing any of your work, please take the following steps:
Install and activate the Health Check plugin.
Enable the TroubleShoot mode.
Enable the Hestia theme and open the page.
Does it resolve the issue? If yes, then there is some plugin conflict or configuration error that you can check by enabling theme/plugins one by one in the troubleshooting mode.
Health Check allows troubleshooting without losing the current setup. The changes are done only temporarily until you turn off the troubleshoot mode. However, it is recommended to keep a backup.

You might want to back your website up before doing this; if you don’t already have a backup plugin, then you can use this one: https://www.ads-software.com/plugins/updraftplus/.

Since it’s a new plugin, it most likely won’t cause any additional issues.

Also, can you please share the URL of your website in case this didn’t work so we can take a closer look?

Thank you and let us know if this solved your issue.

Hello @niklasgem ,

Thank you for using Neve and for reaching out!

The style.css file is empty so users can directly add their styling there as an alternative to the Additional CSS tab but it does not include the actual styling of the theme.

You can use the WP File Manager to access such folders which do not appear in the Theme File Editor because they shouldn’t be edited. The file you are referring to is a minified file that is generated from the original one to improve performance and speed and it is not supposed to be edited directly.

However, if you wish to do it, you can access it by following the mentioned path once you install the WP File Manager plugin. (screenshot).

Also, would you mind sharing with us why you don’t want to use the dedicated CSS component in WP? It was specifically designed to apply such changes (like media queries) for a more friendly user interface.

Thank you and have an amazing day!

Hello @byteloop ,

We really appreciate it!

Thank you for your time and review.

Hello @santyjazz ,

We really appreciate it!

Thank you for your time and review.

Hello @kupemo ,

Thank you for using Hestia and for reaching out!

Unfortunately, the Blog Section does not have a pagination feature thus if you want to achieve such an effect you would need to create a custom section. You can use our documentation here about “How to override sections in Hestia” and create your own custom section that contains that feature too.

Thank you for understanding and have an amazing day!

Hello @pawn02 ,

Thank you so much for your review!

We are very happy to see that our plugin helps you and your website’s story.

Have an amazing day!

Hello @lucie136 ,

Thank you for using Neve and for reaching out!

You are right. In the Customizer there is no option to choose em units as font-size units, however, you can influence them in the page editor or with the help of a few CSS lines.

In the page Editor, you will be able to customize the unit for all blocks if the said block has that particular feature. For example, you can use em units for the Heading Block. (screenshot).

However, if you have already built your website and you want to affect everything at once, it would be faster with CSS. That being said, if you want all paragraphs to be in em units, you can go to Customizer > Additional CSS and paste the below code:

p {
font-size: 2em !important;
}

You can apply the same idea to headers, links, and everything else you need to change.

Thank you and please let us know if you have further questions!

Hello @nathan01gruber ,

Thank you for using Visualizer and for reaching out!

I have looked at the mentioned page but there is no Visualizer chart there. I have also searched in the HTML of the page but to no avail.

Can you please place the chart back on the page so we can see its current behavior?

In my testing instances, the charts are resizing properly thus, this behavior must be influenced by some particular setting on your website.

Thank you and we’ll await your answer!

Hello @trinity17k ,

Thank you for clarifying the issue!

Now I was able to see the legend you are referring to, however, that is not part of Woocommerce or Neve. It comes from PhotoSwipe Default UI CSS by Dmitry Semenov plugin.

That being said, please contact the owner of the plugin and ask them how you can get rid of the legend there, maybe there is an option within the plugin.

However, if you need a quick fix, you can also add the following CSS command within the Additional CSS section in the Customizer:

.pswp__ui--fit .pswp__caption, .pswp__ui--fit .pswp__top-bar {
    display: none !important;
}

Thank you and have an amazing day!

Hello @jlpto,

Thank you for using Hestia and apologies for the delayed reply!

Can you please share the URL of your website so we can take a closer look?

Also, this issue might be occurring due to a plugin conflict. So please deactivate all plugins and check if it resolves your issue and after that try activating the plugins one by one to find problematic plugin. Then replace it with an alternate plugin.

To do it safely without losing any of your work, please take the following steps:
Install and activate the Health Check plugin.
Enable the TroubleShoot mode.
Enable the Hestia theme and open the page.
Does it resolve the issue? If yes, then there is some plugin conflict or configuration error that you can check by enabling theme/plugins one by one in the troubleshooting mode.
Health Check allows troubleshooting without losing the current setup. The changes are done only temporarily until you turn off the troubleshoot mode. However, it is recommended to keep a backup.

You might want to back your website up before doing this; if you don’t already have a backup plugin, then you can use this one: https://www.ads-software.com/plugins/updraftplus/.

Since it’s a new plugin, it most likely won’t cause any additional issues.

Let us know if this solved your issue.

Hello @fena84 ,

Thank you for using Hestia and for reaching out!

I have just tested this on my testing instance and my website stayed exactly the same thus this particular issue might be related to your environment settings.

To fix it, let’s try the following:
1) Make sure that the sections are activated in the Customizer. (screenshot)
2) Try clearing the cache and see if the issue persists. (server,browser, plugins)
3) Try searching for plugin conflicts by deactivating all plugins and checking if the issue persists. If not, then start activating plugins one by one whilst checking to see if the issue appeared then delete the faulty plugin.

If none of the above worked, please share your website URL with us so we can take a further look.

Thank you and have an amazing day!