matmws

Hi,

I’m sorry to bother you with this problem.
But it has been fixed…

It was because of the password on our htaccess. I believe that blocked the cron doing is task…

Anyway, that wasn’t a related plugin problem, and it’s fixed now !

Thanks for your help !

Hi again,

I tried to debug what was in place. The result is that I have a critical error on the site when I restock a product, BUT nothing appears in the error log.
I used a file_put_content in every function in class-core.php.
My text file display action_based_on_stock_status, minimum_stock_quantity_check and trigger_instock_status. I have nothing else on my .txt.
So I assume your plugin stop after the trigger_instock_status, but doesn’t call the function to send a mail.

I have searched for a long time and haven’t managed to fix it for now.
If you have any idea what’s should happen after this function, I could search more in this direction.

However, if it can help you to fix my problem, I can create you an access to a dev version of our site.

Hi,

The problems seems to come from the multivendor marketplace plugin from WC Lovers.
Unfortunately, I can’t disable this plugin since we are building our product page with informations from this plugin.

By any chance, could you give me the hook that should fire the mail when it’s back in stock ? Like that, I can search on my own what the marketplace plugin is doing. I’m also going to contact their support to see if it’s a known error.

Thanks in advance.

Hi,

It was a conflict with a plugin. I saw with my team and we can disable it later so problem fixed.

Hi, thanks for the quick reply !

I just took a look in depth at the doc, and it did the trick !

Thanks a lot and have a nice day !

Hi and thanks for the quick reply !

1. I enabled this option, but it doesn’t change anything.

2. I receive the test email and also the mail when I subscribe to an out-of-stock product. The only one that I don’t receive is the one telling me it’s back in stock again.

The mail should be sent when a product goes from 0 stock to at least 1, right ?

I also don’t see it in my SMTP plugin, unlike the mail when I subscribe for a product.
Maybe the hook/action doesn’t fire ?