matriima

Hi I have the same issue on a website with black background. The black obscures the text in the editor. It is impossible to edit a dark background theme even though on the front end it has a white background container with black text.

A workaround I have found is if you have Chrome or Brave browser go to the google store and add a dark mode extension and edit in dark mode.

This has been a frustrating problem with Astra though and I will not use it again until it is addressed.

Vishnu

Not good news, but I appreciate your time to look into this. Thank you.

Thank you. I will await further instruction if bu files are requested.

Unfortunately the organization has recently become very active and could use the website for coordination and data exchange this week, as well as publicity.

I will soon have to forget restoring and begin manual rebuild from the available pieces.

Hi David,

I have posted the only log file available on google drive here

However as explained, that log was made post-installation after failure. I do not have any other logs and have not received an email with log attached.

Here’s the chronology:

– Website working
– Installed upDraftPlus
– Initiated backup of website
– Received confirmation of 2 successful backups made
– website failed/deleted from server (likely configuration issues with host)
– wordpress reinstalled
– website restored with upDraft
– no database restored (2 backups pre-failure still available on google drive and wp plugin
– 1 log file on website (small – linked above)

I do not know if database was backed up, but the screen shot shows all options that were available also at the time of backing up. I am waiting to see if a db file exists before beginning to re-make website from scratch.

I appreciate your support here and would be willing to purchase support if that would allow more thorough investigation of problem. Please let me know. I will linkto all data I have from upDraftPlus in next reply below.

Thank you,

Vishnu

I had similar issues. Backup to google drive but when I try to restore after a failed wp update that lost the site, updraft doesn’t have the database files in any of my backups. I PM’d them in Twitter and was told to come here and report. So far no luck.