matt19

@ginaorlando10
I haven’t had time to test it yet but LC has been working with me to get it fix. Their support has been awesome! The problem for me was W3 Total Cache plugin was conflicting with LC. Here is what they said in the last email they sent to me:

With the caching disabled it started working.

Enable the caching plugin and clear all the cache, it will regenerate the minified versions for the files.

If that doesn’t help turn off the JS minification because one of the JS files ( not in LC, they’re already minified anyway ) in the plugins or theme is not minify friendly and causes things to break when it gets minified.

Hope that helps!

I’ve just responded to that email. I’m not sure what has happened but I came into work today and tested it again before I responded to the email and everything seems to be working as it’s suppose to. Thanks for all the help, I really appreciated it.

Best Regards,
-Matt

I tried using Firefox with the same result, it doesn’t work. ?? I also sent over the them to [email protected] on 12/31/15 but haven’t heard anything back yet. Any update would be helpful, thanks.

Best Regards,
-Matt

We are using: Angle Version: 1.4.0 By Oxygenna.com

No worries, most people are busy this time of year. ??

Have a great weekend!

No problem on the wait! ?? Things get crazy around this time of the year for us as well.

As long as I know that I’m not missing anything I’m content the way LiveComposer works. It’s a really great plugin. Thank for the help!

Best Regards,
-Matt

Thanks for the speedy reply! ??

I don’t have the software to do that. However, my IT manager thinks it might be a conflict with WP multi-site. So we’re working on converting our site from multi-site to single WP site. After we do that I’ll get back to you to let you know if the issue has been resolved.

Also, as part of our theme we have Visual Composer, which could also be conflicting with Live Composer?

Sorry about the long delay. The guys at Bluehost helped me to change some of the settings in WordFence and I wanted to give it some time to see if googlebot would access our sites. They still can’t.

There is no reverse proxy. And the IP is correct and points to the correct DNS records.

I can email those Logins and Logouts if you’d like but I think because we use InfiniteWP to login and out is why our IP isn’t showing up. But I could be wrong.

-Matt

I’m going to be contacting BlueHost, is there any information I should be asking them to help resolve this problem?

Thanks,
-Matt

No, don’t believe any of the IP’s are related to us or our hosting provider. I wish I could give you more information but I’m still new to all this kind of stuff.

-Matt

Thanks for the quick replies fellas, I really appreciate it! @wfmattr we are on a dedicated server through Bluehost. I don’t think they’re using a reverse proxy.

Looking through the Login and Logouts of the live feed I do not see our IP.

Hope that helps. If you need anymore info let me know.

-Matt