mattiabf

I already tried to deactivate all the plugins except woocommerce as I mentioned multiple times before. Unfortunately it didn’t change anything

I already installed WP Cron and tried to debug, but did not find problems.

Here is the status:

https://prod.pastebin.prod.webservices.mozgcp.net/sUrrudSu

Please I need some further help because I am not going anywhere with this.

For WP Cron: I see 77 actions, and all of them are running. If I check how often they are supposed to run, and when is their next run, they are all working correctly from what I see.

Of course I have no idea of which one is the one related to updating this specific field.

Regarding woocommerce action: the only action I see created when I set up an expiring offer is: woocommerce_run_product_attribute_lookup_update_callback which is completed correctly as soon as the offer ends.

Again I have no idea if this is the right action related to the refresh of the price, but even when the action is completed, price remains the same.

Just to be clear: price keeps being wrong in the store page, while if I open the product page the price gets displayed correctly.

Then after visiting the product page, price updates also in the store page.

I have 14 pending actions, all related to external plugins live CartBounty, WP Forms, Stripe. They are pending, but still running on correct schedule.

When I set up the offer, woocommerce_run_product_attribute_lookup_update_callback goes pending but then is completed correctly.

Log does not help, only existing logs are from an external plugin, and nothing related/nothing to worry about. They are all like this:

2023-11-02T02:02:43+00:00 NOTICE GetResponse: 409 – Contact already added There is another resource with the same value of unique property ([]). Email: XXX. 2023-11-02T14:33:55+00:00 INFO Not saving abandoned cart: Bot detected. User Agent string – Mozilla/5.0 (compatible; Googlebot/2.1; +https://www.google.com/bot.html) 2023-11-02T23:08:59+00:00 NOTICE GetResponse: 409 – Contact already added There is another resource with the same value of unique property ([]). Email: XXX.

Updating plugins, updating woocommerce, even disabling all plugins and using a basic theme does not help.

Now I checked carefully. When I make an offer, I do not see any new WP Cron events.

Total number of events stays the same, and no new event appears

Not seeing any errors in the logs. Last one is from a few days ago

Hi,

I tried everything but did not find the problem. Setting the offer creates a schedule action with the hook woocommerce_run_product_attribute_lookup_update_callback, which seem to work correctly.

Let me be clear, when the offer expires:
– the price displayed IN THE SHOP PAGE is the discounted one, but the badge “on sale” disappears, and I do not see the “sale price” cancelled and then the discount price: I only see one price tag, with the amount I used for discount.
– when I click on the product, I see the correct price
– then, after viewing the product page, the price fixes itself also in the shop page

To set up the sale price, I go to the edit product page, and in the “General” tab I set up a discount price and an end date.

https://pastebin.com/NtzWmZ4n here is the log

Ok…solved! Thanks

Unfortunately none of those worked.
The website is

https://www.mb-gent.com

Site health:

`
### wp-core ###

version: 5.3
site_language: it_IT
user_language: it_IT
timezone: +00:00
permalink: /%year%/%monthnum%/%day%/%postname%/
https_status: true
user_registration: 0
default_comment_status: open
multisite: false
user_count: 1
dotorg_communication: true

### wp-paths-sizes ###

wordpress_path: /web/htdocs/www.mb-gent.com/home
wordpress_size: 41,76 MB (43783337 bytes)
uploads_path: /web/htdocs/www.mb-gent.com/home/wp-content/uploads
uploads_size: 22,17 MB (23242778 bytes)
themes_path: /web/htdocs/www.mb-gent.com/home/wp-content/themes
themes_size: 7,84 MB (8215830 bytes)
plugins_path: /web/htdocs/www.mb-gent.com/home/wp-content/plugins
plugins_size: 44,14 MB (46279136 bytes)
database_size: 3,19 MB (3342336 bytes)
total_size: 119,08 MB (124863417 bytes)

### wp-active-theme ###

name: Lifestyle Magazine (lifestyle-magazine)
version: 1.0.0 (latest version: 1.0.5)
author: thebootstrapthemes
author_website: https://thebootstrapthemes.com
parent_theme: none
theme_features: woocommerce, post-thumbnails, automatic-feed-links, title-tag, post-templates, menus, html5, custom-logo, custom-background, custom-header, editor-style, widgets
theme_path: /web/htdocs/www.mb-gent.com/home/wp-content/themes/lifestyle-magazine

### wp-themes-inactive (4) ###

Twenty Nineteen: version: 1.4, author: Team di WordPress
Twenty Seventeen: version: 2.2, author: il team di WordPress
Twenty Sixteen: version: 2.0, author: il team di WordPress
Twenty Twenty: version: 1.0, author: Team di WordPress

### wp-plugins-active (10) ###

BlossomThemes Email Newsletter: version: 2.0.8, author: blossomthemes
BlossomThemes Social Feed: version: 1.2.0, author: blossomthemes
BlossomThemes Toolkit: version: 2.1.5, author: blossomthemes
GA Google Analytics: version: 20191109, author: Jeff Starr
GDPR Cookie Consent: version: 1.8.2, author: WebToffee
Master Slider: version: 3.5.3, author: averta
Max Mega Menu: version: 2.7.3, author: megamenu.com
One Click Demo Import: version: 2.5.2, author: ProteusThemes
Site Kit by Google: version: 1.1.2, author: Google
WooCommerce: version: 3.8.1, author: Automattic

### wp-plugins-inactive (2) ###

Akismet Anti-Spam: version: 4.1.3, author: Automattic
Hello Dolly: version: 1.7.2, author: Matt Mullenweg

### wp-media ###

image_editor: WP_Image_Editor_Imagick
imagick_module_version: 1656
imagemagick_version: ImageMagick 6.7.8-9 2019-02-01 Q16 https://www.imagemagick.org
imagick_limits:
imagick::RESOURCETYPE_AREA: 188 GB
imagick::RESOURCETYPE_DISK: 1.844674407371E+19
imagick::RESOURCETYPE_FILE: 49152
imagick::RESOURCETYPE_MAP: 188 GB
imagick::RESOURCETYPE_MEMORY: 94 GB
imagick::RESOURCETYPE_THREAD: not available
gd_version: bundled (2.1.0 compatible)
ghostscript_version: 9.07

### wp-server ###

server_architecture: Linux 3.10.0-862.2.3.el7.x86_64 x86_64
httpd_software: Apache
php_version: 7.2.22 64bit
php_sapi: cgi-fcgi
max_input_variables: 1000
time_limit: 900
memory_limit: 256M
max_input_time: 60
upload_max_size: 50M
php_post_max_size: 30M
curl_version: 7.65.3 OpenSSL/1.0.2k-fips
suhosin: false
imagick_availability: true
htaccess_extra_rules: false

### wp-database ###

extension: mysqli
server_version: 5.7.28-31-log
client_version: mysqlnd 5.0.12-dev – 20150407 – $Id: 3591daad22de08524295e1bd073aceeff11e6579 $

### wp-constants ###

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /web/htdocs/www.mb-gent.com/home/wp-content
WP_PLUGIN_DIR: /web/htdocs/www.mb-gent.com/home/wp-content/plugins
WP_MAX_MEMORY_LIMIT: 256M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: false
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_LOCAL_DEV: undefined
DB_CHARSET: utf8mb4
DB_COLLATE: undefined

### wp-filesystem ###

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable

Thanks!

Hello,
The console shows no errors