Matt

@witcher83 my mistake, I thought you were one of the developers of the plugin.

Due to the issues with the PayPal plugins we have used, my client has now moved to Stripe which seems to be working OK so far.

Thanks for the help ??

Hi Armando,

Every time I have tested it is fine but my clients customers are having a lot of problems so it’s difficult for me to get any screenshots. Below is an email I received from my client not long ago.

We’re still getting complaints in and lots of phone calls! There’s a lot of cancelled orders in the system again.

We would really appreciate it if you could get the issues resolved as it’s making unnecessary work and also the customers are getting annoyed.

I can provide access to the website for you to have a look but I would need to do this via email rather than on a public forum.

Thanks

Matt

I’m not sure if that makes any difference but I am using Yoast SEO Premium rather than the free version.

• This reply was modified 4 years, 3 months ago by Matt.

Hi Suwash,

I installed the health check plugin, activated the Yoast plugin and then started the data optimisation but it failed straight away didn’t even get half way like before I then enabled the Yoast Helper plugin and reset the tables and started the optimisation again and this then got half way and failed.

I also tried it without the health check plugin by disabling all plugins but the Yoast plugin and changed my theme to Twenty Twenty but it still failed.

Thanks bcworkz,

I ended up just resizing all the images on my clients website, so resized the full sized images as well as the -scaled images and then regenerating the thumbnails.

That has done the trick.

Thanks for your reply.

Hi,

Thanks for coming back to me ??

What would need to be done is all options to still be visible but only a certain amount of locations to be selectable.

The use case is customers enquiring about hearing aid appointments or wax removal appointments. Due to latest COVID restrictions some of the locations aren’t able to do these appointments so my client wants the form to still show all locations but 3 to be greyed out and not able to select it.

Not too sure if that is possible?

Thanks

No problem ??

You should only need to remove the WooCommerce plugin folder.

Delete the WooCommerce files in the file manager and then install WooCommerce again.

Hi @storeapps,

Apologies for the late response, I didn’t get any email notification letting me know you had replied.

I can’t remember what I did but I managed to resolve it, I may have clicked on the sorting arrow.

Thanks ??

Matt

I had to change the mode from Ephemeral to CDN just to be able to see images in the media library as well as upload new images.

I have passed your comments onto my server engineer and he is going to look into it.

Thanks

I am also experiencing this issue on one of my clients websites, I am on the latest version (3.0.3) and I am also on Ephemeral mode.

Has anyone been able to get this fixed?

If I change it to CDN mode, I am able to upload and see images within the media library.

• This reply was modified 4 years, 5 months ago by Matt. Reason: Added CDN mode info

Hi,

That’s great, thanks.

Sorry, I wasn’t aware of the GitHub repository.

Thanks again,

Matt

Hi Courtney,

Apologies I forgot to reply to this, I haven’t had a chance to try this out yet as my client has put the website on hold for a bit but when I do get back to it is it OK to open a new ticket or reopen this one for any additional help if needed?

Thanks

Matt

Hi Ed,

Thanks for the reply ??

Unfortunately changing to the default template didn’t work – I’ll have to have a look at the Themer’s Guide and see if I can manage to work out how to do it.

Thanks again

Regards

Matt