mattpunks

Thanks, that makes sense and I put through another test order and I now see I have report data, thanks for clearing that up.

It’s led me to a couple of further question though,

Is it possible to display the tax rate code in the report.

And if I add some extra reduced tax rates in the tax list, how do I target those at a product? or product types.

I’m an EU tax newbie and we want to offer some products at standard and some at reduced rate.

• This reply was modified 3 years, 9 months ago by mattpunks.

I added S in that list so it now looks like

“S, VAT, V.A.T, IVA, I.V.A., Value Added Tax, TVA, T.V.A., BTW, B.T.W.”

but still no reports are showing

S for standard rate,

Have you added that in the plugin settings for what tax labels should be identified as VAT?

Is that “Tax classes used for customer place-of-supply goods”?
Standard is ticked yes.

If it’s not that where do I configure it?

• This reply was modified 3 years, 9 months ago by mattpunks.

That’s 100% what it says in the “VAT Compliance Information” box.

I can’t see how to add a screenshot but the breakdown on the order is this – so 3.04 EUR for tax

Items Subtotal:	€9.99
Shipping:		€5.20
S:		€3.04
Order Total:		€18.23
Paid:                   €18.23
27th May 2021 via Card	
 Stripe Fee:		- €0.78
 Stripe Payout:		€17.45

Sorry missed that

“`WooCommerce registered the customer as not being tax-exempt.
Currency conversion source:
European Central Bank

Country used to calculate tax: France (FR)
IP Country: United Kingdom (UK) (GB) – source: WooCommerce built-in geo-location`”

Thanks for getting back to me David,

So I can’t see any javascript errors in the console.

I also noticed when I export the csv it’s empty as well apart from the header, but that might be because I don’t have premium yet? We were planning on getting the premium version if the initial testing goes well but this report problem is not ideal as we need to see what it looks like.