maulikvora

@julien it was our own custom plugin, we were doing some changes in post column view or something using woocommerce_after_add_to_cart_button action
well it was just a copy pasted one and our developer was not actually using it. so we commented out and it worked.

hey @julien, I did solve my issue then by try and deactivating all plugins one by one, it was a plugin who was conflicting with awesome support, and then I was able to successfully fix the issue. thanks for the follow up, sorry I didn’t get your email.

@bifi323, your issue seems different, may be some change in settings will fix your issue.

Hi Julien,

we have same problem, admin can’t see any tickets, I inspected the html, I am seeing rows for each tickets, all td elements of all rows are inline styled with ‘display:none’.
Also If I try to display them correctly, they are showing just ticket subject, no other info or edit link.

additionally, yes when I am logged in as test user. I see tickets under ‘My Tickets’ link.

can you suggest what is the issue?

Thanks for the update. I managed to get the 5.3 on my shared server. but may be some others can not. It will be nice to have compatibility update for them.

Hello,

any other alternative, you suggest if upgrade to php 5.3 is not possible?

aahhh Giving up!! ??

couldn’t find anything. will contact quick install support.

Thanks for your help

Yes may be, I have once installed and activated ‘woo theme auto update helper plugin’ but its already disabled.

Ok good, I will contact them also.

I found these two lines in my wp-config.php. may be these lines are the culprit.
add_filter( ‘auto_update_plugin’, ‘__return_true’ );
add_filter( ‘auto_update_theme’, ‘__return_true’ );

I have make them _return_false. do you think these lines can be the reason? I want to make sure before stop debugging the issue. as this happened second time and I can’t afford it next time.

Humm may be don’t know what the hell did happened last night,

I have installed wordpress via ‘Quick Install’ from hostgator cPanel. I have already disabled the auto updates there. do you heard any issue regarding quick install with wordpress?

Thanks for your quick responses Roy!

No wordpress install is not got updated.

I see woocommerce plugin got updated. Also there is not any plugin who can do this, Its strange!

How can I disable all kind of auto updates in wordpress site?

Thank you so much TV Productions

You were so quick in replying with perfection, This is what I was needed. Thanks ??

I will bother you again if I face any difficulty. thanks

Thanks mate, thanks for your kind and detailed support. I appreciate your attitude towards this note verified issue.

Thanks for your time in looking into this solution.

I can’t reproduce this issue again. But this is the issue for sure. Will let you know if this happens again. This is really frustrating when you can’t really reproduce it and when it produces it destroys your work ??

Any way thanks for your help and special efforts in trying to figure out the problem.

I can’t take risks in my current site, So I am adding below lines in save_data function of EPA_PostType.php file.

if(count($this->current_photos) == 0)
    return false;

Please do me a favor and let me know if this is not the correct way to prevent this issue from occuring.

Thanks for your quick response

Hmmm, I dont know exact steps but what I was doing is.

I have updated many images’ names from media libary. (just names not image paths)

And then I came back to photo albums where those updated images are stored. I updated that album and I lost everything.

And when I did same thing for the first time, It was working good. but when I did same second time, I lost all photos from easyPhotoAlbumSettings.

try this step please.

Also I wanted to be sure for below case.
I am opening any album for editing, and before it completely loads up all images in container, I click ‘Update’ button. can this step cause same empty ‘easyPhotoAlbumSetting’ problem?

Until we find any cause of problem, I am planning to not update the easyPhotoAlbumSetting when it doesn’t get any image to save. I hope this will skip saving empty-image-list in this setting.