Max

Thank you for your quick and kind responses.

Thank you. That helped. Also, I was looking for a way to limit the length of time each selection plays. Is that only in the paid version?

see above notes. Meanwhile, on this page https://maxhighsteinmusic.com/product/hotcakes/

the player doesn’t show up at all. On this page I had previously set it to appear on a per page basis. It’s unchecked now, and it doesn’t appear, even though it’s set up to appear globally. When I check it to appear on that page now (not turned on at the moment), it shows up without the play buttons.

https://maxhighsteinmusic.com/product/gratitunes/

for example.

Also, on this product page I get the songs from a different album, followed by the songs from that product page’s album. https://maxhighsteinmusic.com/product/tiptoes/

Note that I also have the songs in the wordpress player. I’m testing out the Music Player plugin so I’m leaving those there for now.

• This reply was modified 1 year, 4 months ago by Max.

I currently have it disabled, because it makes the site look bad with so many players on each page. And on this site it seems I can only get the plugin to work if I enable it in Settings for the whole site, and check the box for “include music player in all products.” It doesn’t work if I just turn it on for a particular product. The site is maxhighsteinmusic.com. If you think you might be able to check it shortly, let me know and I’ll turn it on for a few minutes.

The console in Firefox returns this note: “application/octet-stream” is not supported.

More completely: HTTP “Content-Type” of “application/octet-stream” is not supported. Load of media resource https://www.guidedimagerydownloads.com/wp-content/uploads/meet-your-guide-introduction.mp3 failed.

How can we fix this?

We found a database cache issue relating to moving the site from an old domain. That cleared up everything EXCEPT for the players not working in Firefox Mac. Do you have any idea why Firefox on the Mac might be a problem?

I determined that if I upload a new audio file and set a player on a product page, it will work. But the 100+ players and files that I have on the site that were working before do not work. All of them work fine on the editor side, but not on the live side. I would hate to have to reload all of those files, and at least would like to know what caused this to change. I’m not running Jetpack.

Also, it seems that none of the players, even the new files I have uploaded, are working in Firefox (Mac) at all.

So, I found the problem was that the code and secret deal have to be erased, then you have to update options at the bottom of the page, then you have to input the new codes, then you have to update options again (I think) and THEN you have to click the authorize button. Geez.

I’ve specified a valid callback url (my site’s URL). I’ve reset the key. I’ve re-input the key on the settings page. The settings keep reverting to something else and it won’t authorize.