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  • Thread Starter maximus1337

    (@maximus1337)

    Hello,

    the link i got the information from is: https://docs.woocommerce.com/document/managing-products/

    Actually, as i read through it again, they don’t specifically mention that you have to backlink the single to the grouped product. However, as you can see in following screenshot, there is a section for “grouping” in the “linked products” section of a simple product, which is not shown in my settings. I thought this might be the reason why it’s not working for me.
    https://docs.woocommerce.com/wp-content/uploads/2013/09/WooCommerce-Simple-Product-Linked-Product-Added.png

    My site’s system status:

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://flaschenfalke.de
    Site address (URL): https://flaschenfalke.de
    WC Version: 5.0.0
    REST API Version: ? 5.0.0
    WC Blocks Version: ? 4.0.0
    Action Scheduler Version: ? 3.1.6
    WC Admin Version: ? 1.9.0
    Log Directory Writable: ?
    WP Version: 5.6.1
    WP Multisite: –
    WP Memory Limit: 77 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: de_DE
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.15
    PHP Post Max Size: 6 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.64.0
    OpenSSL/1.1.1d
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.30-log
    Max Upload Size: 64 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 5.0.0
    WC Database Prefix: OmrQPytq
    Datenbank-Gesamtgr??e: 59.81MB
    Datenbank-Datengr??e: 51.05MB
    Datenbank-Indexgr??e: 8.76MB
    OmrQPytqwoocommerce_sessions: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
    OmrQPytqwoocommerce_api_keys: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
    OmrQPytqwoocommerce_attribute_taxonomies: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
    OmrQPytqwoocommerce_downloadable_product_permissions: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
    OmrQPytqwoocommerce_order_items: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
    OmrQPytqwoocommerce_order_itemmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
    OmrQPytqwoocommerce_tax_rates: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
    OmrQPytqwoocommerce_tax_rate_locations: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
    OmrQPytqwoocommerce_shipping_zones: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
    OmrQPytqwoocommerce_shipping_zone_locations: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
    OmrQPytqwoocommerce_shipping_zone_methods: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
    OmrQPytqwoocommerce_payment_tokens: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
    OmrQPytqwoocommerce_payment_tokenmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
    OmrQPytqwoocommerce_log: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
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    OmrQPytqpostmeta: Daten: 21.34MB + Index: 1.88MB + Engine InnoDB
    OmrQPytqposts: Daten: 3.39MB + Index: 0.34MB + Engine InnoDB
    OmrQPytqtermmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
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    OmrQPytqwc_admin_notes: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
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    OmrQPytqwc_category_lookup: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
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    OmrQPytqwc_download_log: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
    OmrQPytqwc_order_coupon_lookup: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
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    wpstg0_aws_cache: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpstg0_aws_index: Daten: 1.52MB + Index: 0.52MB + Engine InnoDB
    wpstg0_commentmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
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    wpstg0_links: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpstg0_options: Daten: 1.52MB + Index: 0.09MB + Engine InnoDB
    wpstg0_postmeta: Daten: 15.52MB + Index: 2.03MB + Engine InnoDB
    wpstg0_posts: Daten: 2.52MB + Index: 0.34MB + Engine InnoDB
    wpstg0_termmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpstg0_terms: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpstg0_term_relationships: Daten: 0.06MB + Index: 0.05MB + Engine InnoDB
    wpstg0_term_taxonomy: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpstg0_usermeta: Daten: 0.03MB + Index: 0.03MB + Engine InnoDB
    wpstg0_users: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
    wpstg0_wc_admin_notes: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpstg0_wc_admin_note_actions: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpstg0_wc_category_lookup: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpstg0_wc_customer_lookup: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpstg0_wc_download_log: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpstg0_wc_order_coupon_lookup: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpstg0_wc_order_product_lookup: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
    wpstg0_wc_order_stats: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
    wpstg0_wc_order_tax_lookup: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpstg0_wc_product_meta_lookup: Daten: 0.02MB + Index: 0.09MB + Engine InnoDB
    wpstg0_wc_reserved_stock: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpstg0_wc_tax_rate_classes: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpstg0_wc_webhooks: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpstg0_woocommerce_api_keys: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpstg0_woocommerce_attribute_taxonomies: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpstg0_woocommerce_downloadable_product_permissions: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
    wpstg0_woocommerce_gzd_dhl_labelmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpstg0_woocommerce_gzd_dhl_labels: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpstg0_woocommerce_gzd_shipmentmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpstg0_woocommerce_gzd_shipments: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpstg0_woocommerce_gzd_shipment_itemmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpstg0_woocommerce_gzd_shipment_items: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
    wpstg0_woocommerce_gzd_shipping_provider: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpstg0_woocommerce_gzd_shipping_providermeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpstg0_woocommerce_log: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpstg0_woocommerce_order_itemmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpstg0_woocommerce_order_items: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpstg0_woocommerce_payment_tokenmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpstg0_woocommerce_payment_tokens: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpstg0_woocommerce_sessions: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpstg0_woocommerce_shipping_zones: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpstg0_woocommerce_shipping_zone_locations: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpstg0_woocommerce_shipping_zone_methods: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpstg0_woocommerce_tax_rates: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
    wpstg0_woocommerce_tax_rate_locations: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    attachment: 294
    custom_css: 1
    customize_changeset: 6
    elementor_library: 12
    global_product_addon: 1
    nav_menu_item: 79
    page: 40
    post: 2
    product: 145
    revision: 1231
    shop_order: 1
    wcps: 1
    wcps_layout: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (16) ###
    
    Advanced Custom Fields: von Elliot Condon – 5.9.5
    Advanced Woo Search: von ILLID – 2.21
    All-in-One WP Migration File Extension: von ServMask
    Inc. – 1.7
    
    All-in-One WP Migration: von ServMask – 7.36
    Duplicate Page: von mndpsingh287 – 4.3
    Ele Custom Skin: von Dudaster.com – 3.0.0
    Elementor Pro: von Elementor.com – 3.0.10
    Elementor: von Elementor.com – 3.1.1
    Order Delivery Date for WooCommerce (Lite version): von Tyche Softwares – 3.11.9
    Storefront Top Bar: von Wooassist – 1.1.1
    Themify - WooCommerce Product Filter: von Themify – 1.3.4
    Ultimate Add To Cart Button For WooCommerce: von BinaryCarpenter.com – 2.37
    Ultimate Addons for Elementor: von Brainstorm Force – 1.18.0
    German Market Light: von MarketPress – 1.0.2
    WooCommerce: von Automattic – 5.0.0
    WP STAGING: von WP-STAGING – 2.8.1
    
    ### Inactive Plugins (6) ###
    
    GDPR Cookie Consent: von WebToffee – 1.9.5
    Germanized for WooCommerce: von vendidero – 3.3.6
    Side Cart WooCommerce: von XootiX – 2.1
    WooCommerce Product Add-ons: von WooCommerce – 3.1.0
    Wordfence Security: von Wordfence – 7.4.14
    WPC Product Bundles for WooCommerce: von WPClever.net – 5.4.3
    
    ### Must Use Plugins (3) ###
    
    1&1 Product Subdomain: von 1&1 – 1.1.0
    Elementor Safe Mode: von Elementor.com – 1.0.0
    WP STAGING Optimizer: von René Hermenau – 1.4
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: EUR (€)
    Currency Position: right_space
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    woosb (woosb)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop-Basis: #1928 - /getraenkeshop
    Warenkorb: #11 - /warenkorb
    Kasse: #12 - /kasse
    Mein Konto: #13 - /mein-konto
    Allgemeine Gesch?ftsbedingungen: #26 - /allgemeine_geschaeftsbedingungen
    
    ### Theme ###
    
    Name: Storefront
    Version: 3.5.0
    Author URL: https://woocommerce.com/
    Child Theme: ? – Wenn du WooCommerce mit einem Theme
    das du nicht selbst entwickelt hast
    an eigene Bedürfnisse anpasst
    dann empfehlen wir die Verwendung eines Child-Themes. Siehe Wie du ein Child-Theme erstellst (engl.)
    
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: –
    
    ### Action Scheduler ###
    
    Abgeschlossen: 23
    Oldest: 2021-02-10 12:14:24 +0000
    Newest: 2021-02-20 20:05:23 +0000
    
    

    Thanks for your help!

    Thread Starter maximus1337

    (@maximus1337)

    Edit:

    I just staged the site like you suggested, deactivated all the plugins and used storefront. Unfortunately the problem is still the same.

    Thread Starter maximus1337

    (@maximus1337)

    Hello Maykato,

    thanks a lot for your help. I will try out what you suggested but i don’t think it’s gonna resolve the issue, because the problem is slightly different from the one you picked up: The problem is not to link the single products inside the grouped product, this is working just fine:
    https://snipboard.io/ED3NjZ.jpg

    The problem is that, according to woocommerce documentation, the single products have too be linked back to the grouped product:

    https://docs.woocommerce.com/wp-content/uploads/2013/09/WooCommerce-Simple-Product-Linked-Product-Added.png

    You can see the option “grouped product” in the SINGLE PRODUCT options.
    This option is not shown in my backend, i can only choose between up- and crosssells:

    https://snipboard.io/apcUz6.jpg

    In Summary:

    The grouped product contains the single products in the linked section.
    If i want to link the single products back to the grouped product, the system doesn’t display the “Grouping”-Option, as it normally should (see woocommerce Snapshot). What i actually see in the single product options: https://snipboard.io/apcUz6.jpg

    Best regards and thanks for your help!

Viewing 3 replies - 1 through 3 (of 3 total)