maximvelli

Hey! Thanks for your response.

It’s about this feature, in the Order section:

https://snipboard.io/7buOty.jpg
https://snipboard.io/UXVrJQ.jpg
https://snipboard.io/Nu0V6n.jpg

Instead of getting a €100 total, I am getting €121, which is undesired.

Here are the Settings:
https://snipboard.io/W6fxlc.jpg
https://snipboard.io/IE7N93.jpg
https://snipboard.io/2WYSQb.jpg
https://snipboard.io/1piAL6.jpg

Tax rates:
https://snipboard.io/u6SOar.jpg
https://snipboard.io/GFmob7.jpg

And here’s the system report:

WordPress Environment

WordPress address (URL): https://tertiuscollection.com
Site address (URL): https://tertiuscollection.com
WC Version: 7.4.1
REST API Version: ? 7.4.1
WC Blocks Version: ? 9.4.4
Action Scheduler Version: ? 3.5.4
Log Directory Writable: ?
WP Version: 6.1.1
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

Server Environment

Server Info: Apache
PHP Version: 8.0.26
PHP Post Max Size: 50 MB
PHP Time Limit: 600
PHP Max Input Vars: 5000
cURL Version: 7.84.0
OpenSSL/1.1.1p

SUHOSIN Installed: –
MySQL Version: 10.3.30
Max Upload Size: 50 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

Database

WC Database Version: 7.4.1
WC Database Prefix: wp_
Total Database Size: 133.33MB
Database Data Size: 103.65MB
Database Index Size: 29.68MB
wp_woocommerce_sessions: Data: 0.09MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 5.36MB + Index: 6.61MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.42MB + Index: 0.25MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 4.41MB + Index: 3.80MB + Engine InnoDB
wp_admin_columns: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_aioseo_cache: Data: 0.23MB + Index: 0.09MB + Engine InnoDB
wp_aioseo_notifications: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_aioseo_posts: Data: 0.30MB + Index: 0.02MB + Engine InnoDB
wp_apbd_pos_cash_drawer: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_apbd_pos_cash_drawer_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_apbd_pos_cash_drawer_types: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_apbd_pos_counter: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_apbd_pos_purchase: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_apbd_pos_purchase_item: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_apbd_pos_role: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_apbd_pos_role_access: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_apbd_pos_vendor: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_apbd_pos_warehouse: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_aws_cache: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
wp_aws_index: Data: 4.03MB + Index: 4.05MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_gla_budget_recommendations: Data: 0.22MB + Index: 0.14MB + Engine InnoDB
wp_gla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gla_shipping_rates: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_automations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_automation_runs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_automation_run_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_automation_triggers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_automation_versions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletters: Data: 0.03MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletter_templates: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_scheduled_tasks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_segments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_sending_queues: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_statistics_bounces: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_statistics_opens: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_subscribers: Data: 0.28MB + Index: 0.45MB + Engine InnoDB
wp_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_subscriber_segment: Data: 0.19MB + Index: 0.17MB + Engine InnoDB
wp_mailpoet_subscriber_tag: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_tags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_user_agents: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_npxyz2021_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_options: Data: 6.02MB + Index: 0.20MB + Engine InnoDB
wp_postmeta: Data: 27.27MB + Index: 6.28MB + Engine InnoDB
wp_posts: Data: 40.05MB + Index: 1.23MB + Engine InnoDB
wp_pos_warehouse: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rednao_wc_invoice: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rednao_wc_invoices_created: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_rednao_wc_invoices_custom_field: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_s2w_error_product_images: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_shopify2wp_variations_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_snippets: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_taxjar_record_queue: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_termmeta: Data: 0.06MB + Index: 0.06MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 1.03MB + Index: 0.08MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 1.52MB + Index: 2.00MB + Engine InnoDB
wp_users: Data: 0.22MB + Index: 0.23MB + Engine InnoDB
wp_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcpdf_packing_slip_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_pos_grid_tiles: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.31MB + Index: 0.52MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfpklist_template_data: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wt_iew_action_history: Data: 0.03MB + Index: 0.00MB + Engine InnoDB
wp_wt_iew_mapping_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yoast_indexable: Data: 4.08MB + Index: 1.22MB + Engine InnoDB
wp_yoast_indexable_hierarchy: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_yoast_seo_links: Data: 0.08MB + Index: 0.03MB + Engine InnoDB

Post Type Counts

attachment: 5533
custom_css: 1
customize_changeset: 8
mailpoet_page: 1
nav_menu_item: 46
page: 69
pos_outlet: 1
pos_receipt: 1
pos_register: 1
pos_session: 1
pos_temp_order: 3
pos-station: 2
post: 2
product: 412
product_variation: 273
revision: 487
seedprod: 1
shop_order: 18
viwec_template: 16
wp_global_styles: 2
wpcf7_contact_form: 1
wpforms: 1
yaymail_template: 11

Security

Secure connection (HTTPS): ?
Hide errors from visitors: ?

Active Plugins (33)

WooCommerce added to cart popup (Ajax): by XootiX – 1.5
Advanced Woo Search: by ILLID – 2.73
Bulk remove posts from category: by MasterNs – 3.3
Code Snippets: by Code Snippets Pro – 3.2.2
Contact Form 7: by Takayuki Miyoshi – 5.7.4
Cost of Goods for WooCommerce: by WPFactory – 2.9.1
Custom Payment Method - AMEX: by Maxim Velli – 1.0.1
Custom Payment Method - Mastercard: by Maxim Velli – 1.0.1
Custom Payment Method - PIN: by Maxim Velli – 1.0.1
Custom Payment Method - VISA: by Maxim Velli – 1.0.1
Duplicate Page: by mndpsingh287 – 4.5.1
Facebook for WooCommerce: by Facebook – 3.0.14
Site Kit by Google: by Google – 1.95.0
Jetpack: by Automattic – 11.8.4
Oliver POS - A WooCommerce Point of Sale (POS): by Oliver POS – 2.4.0.8
Order Export & Order Import for WooCommerce: by WebToffee – 2.3.0
PW WooCommerce Bulk Edit: by Pimwick
LLC – 2.111

RD Order Modifier for WooCommerce: by Robot Dwarf – 1.0.6
Simple Cloudflare Turnstile: by Elliot Sowersby
RelyWP – 1.17.2

Sold Out Badge for WooCommerce: by Charlie Etienne – 4.3.5
Shipping Method Description for WooCommerce: by Thomas Charbit – 1.2.6
CTX Feed: by WebAppick – 5.2.0
Wider Admin Menu: by WPChill – 1.4
NP Quote Request WooCommerce: by Neah Plugins – 1.9.60
WooCommerce Payments: by Automattic – 5.5.1
PDF Invoices & Packing Slips for WooCommerce: by WP Overnight – 3.4.0
WooCommerce Shipping & Tax: by WooCommerce – 2.2.3
WooCommerce: by Automattic – 7.4.1
Yoast SEO: by Team Yoast – 20.2.1
WP Fastest Cache: by Emre Vona – 1.1.1
WP Mail SMTP: by WPForms – 3.7.0
Smush: by WPMU DEV – 3.12.5
Sequential Order Numbers for WooCommerce: by WebToffee – 1.5.0

Inactive Plugins (0)

Settings

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: left_space
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 0
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?
Enforce Approved Product Download Directories: ?
Order datastore: WC_Order_Data_Store_CPT

WC Pages

Shop base: ? Page not set
Cart: ? Page does not contain the [woocommerce_cart] shortcode or the woocommerce/cart block.
Checkout: ? Page does not contain the [woocommerce_checkout] shortcode or the woocommerce/checkout block.
My account: #10 - /my-account/
Terms and conditions: #5782 - /terms-conditions/

Theme

Name: YOOtheme
Version: 3.0.3 (update to version 3.0.25 is available)
Author URL: https://yootheme.com
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

Templates

Overrides: yootheme/woocommerce/emails/customer-completed-order.php

Admin

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
new-product-management-experience
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
product-variation-management
settings

Daily Cron: ? Next scheduled: 2023-03-03 11:06:42 +00:00
Options: ?
Notes: 100
Onboarding: completed

WooCommerce Payments

Version: 5.5.1
Connected to WPCOM: Yes
Blog ID: 202334166
Account ID: acct_1KNyNp2HfxWaVElN

Action Scheduler

Complete: 1,396
Oldest: 2023-02-01 11:45:30 +0000
Newest: 2023-03-03 10:43:04 +0000

Failed: 11,997
Oldest: 2022-08-25 03:54:22 +0000
Newest: 2023-03-03 03:21:48 +0000

Pending: 5
Oldest: 2023-03-04 03:21:48 +0000
Newest: 2023-03-08 03:46:36 +0000

Status report information

Generated at: 2023-03-03 10:43:16 +00:00
`

The RFQ payment method doesn’t even show up in the payment section any longer (see Screenshot). How should I proceed?