Plugin breaking rich snippets for reviews in google

  • Hi – I’ve installed the free version to trial it before buying the pro version, but it appears to break the rich snippets for reviews in the google results.

    Link tested here: https://search.google.com/test/rich-results

    When we deactivate the plug-in and revert to the out of the box reviews included in Woocommerce, the rich snippets reappear, so we’re pretty confident it’s this plug-in that’s causing the issue.

    Any ideas on what we can do to fix this? Obviously if the reviews don’t appear in the google search results, then this kind of defeats one of the main objects of the plug in ??

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Alexis Salazar

    (@asaldel)

    Hello there,

    hope you are doing well ??

    In the free version, the schema is still managed by the plugin, so it’s strange that is broken when using our plugin, but in the premium version, it’s managed directly by WooCommerce. Anyway, if you finally purchase the premium version, we can give you the old plugin templates with the Schema included.

    Let us know any news, please.

    Have a nice day!

    Thread Starter newsthump

    (@newsthump)

    Hi Alexis, thanks for coming back to me. Unfortunately, we chose a different premium plug-in to manage this in the end. I’m afraid the “buy our premium version and the problem will go away” wasn’t really something we wanted to investigate further. Our general approach is try the free version and if we like it buy the premium version – but if there are issues in the free one, we’re unlikely to upgrade. I do appreciate you coming back on this regardless. Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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