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Viewing 15 replies - 1 through 15 (of 40 total)
  • Thread Starter mazidkhan

    (@mazidkhan)

    one more thing if you could help i want to check that if there is no event end time defined in the event than i want to add by default end time which is event start time + 4 hrs. can we achieve this ?

    Thread Starter mazidkhan

    (@mazidkhan)

    Hey,

    please see the attached

    
    Site Language
    English
    Character Set
    UTF-8
    WordPress version
    5.8.3
    Permalink Structure
    https://phenomenonconcertscom.local/%year%/%monthnum%/%day%/%postname%/
    Your homepage displays
    page
    Homepage page ID
    21 (Home)
    PHP version
    7.4.1
    PHP
    max_execution_time = 1200
    memory_limit = 256M
    upload_max_filesize = 300M
    post_max_size = 1000M
    display_errors = 1
    log_errors = 1
    Server
    nginx
    SAPI
    fpm-fcgi
    Plugins
    Advanced Custom Fields PRO version 5.12 by Delicious Brains (https://www.advancedcustomfields.com)
    WP AutoTerms version 2.4.9 by WP AutoTerms (https://wpautoterms.com)
    WP Engine Smart Plugin Manager version 5.10.7 by WP Engine (https://wpengine.com/smart-plugin-manager/)
    Better Search Replace version 1.3.4 by Delicious Brains (https://bettersearchreplace.com)
    CSS Plus version 1.5.1 by Paulo Calixto (https://cssplusplugin.wordpress.com/about-author/)
    The Events Calendar PRO version 5.12.1 by The Events Calendar (https://evnt.is/20)
    Ninja Forms version 3.6.7 by Saturday Drive (https://ninjaforms.com/?utm_source=Ninja+Forms+Plugin&utm_medium=Plugins+WP+Dashboard)
    Suki Pro version 1.2.4 by Suki WordPress Theme (https://sukiwp.com/)
    The Events Calendar version 5.14.0.4 by The Events Calendar (https://evnt.is/1x)
    Ticketmaster Source for Event Aggregator version 0.19.16 by Modern Tribe
    Accessibility by UserWay version 2.4.9 by UserWay.org (https://userway.org)
    Yoast SEO version 18.2 by Team Yoast (https://yoa.st/1uk)
    Network Plugins
    -
    MU Plugins
    WPE ElasticPress Autosuggest Logger version 1.0.0 by WP Engine (https://wpengine.com/)
    WP Engine Cache Plugin version 1.0.8 by WP Engine
    Theme
    Suki Child
    Multisite
    -
    Settings
    schema-version = 5.14.0.4
    freemius_random_seed = 41
    recurring_events_are_hidden = exposed
    previous_ecp_versions =
    Array
    (
        [0] => 0
        [1] => 4.9.12
        [2] => 4.9.13
        [3] => 4.9.14
        [4] => 5.0.0
        [5] => 5.0.0.1
        [6] => 5.0.0.2
        [7] => 5.0.2.1
        [8] => 5.0.3.1
        [9] => 5.1.1
        [10] => 5.3.1.1
        [11] => 5.12.4
        [12] => 5.13.0
        [13] => 5.14.0.3
    )
    latest_ecp_version = 5.14.0.4
    last-update-message-the-events-calendar = 5.3.1.1
    tribeEnableViews =
    Array
    (
        [0] => list
        [1] => month
        [2] => photo
    )
    pro-schema-version = 5.12.1
    google_maps_js_api_key = AIza###############################7IOU
    ticketmaster_customer_secret = A4Vs1j3Oir9TGZxh
    ticketmaster_customer_key = BH3leeahSlNrA66oNA5NBtOaqZKZJHfg
    earliest_date = 2021-04-01 21:30:00
    earliest_date_markers =
    Array
    (
        [0] => 4470
    )
    latest_date = 2022-11-26 20:00:00
    latest_date_markers =
    Array
    (
        [0] => 6319
    )
    stylesheetOption = full
    tribeEventsTemplate =
    viewOption = list
    mobile_default_view = list
    tribeDisableTribeBar =
    hideRelatedEvents =
    week_view_hide_weekends =
    monthEventAmount = 3
    enable_month_view_cache = 1
    dateWithYearFormat = M j, Y
    dateWithoutYearFormat = F j
    monthAndYearFormat = F Y
    weekDayFormat = D jS
    dateTimeSeparator = @
    timeRangeSeparator = -
    datepickerFormat = 1
    tribeEventsShortcodeBeforeHTML =
    tribeEventsBeforeHTML =
    tribeEventsShortcodeAfterHTML =
    tribeEventsAfterHTML =
    donate-link =
    postsPerPage = 20
    liveFiltersUpdate = 1
    hideSubsequentRecurrencesDefault =
    userToggleSubsequentRecurrences =
    recurrenceMaxMonthsBefore = 24
    recurrenceMaxMonthsAfter = 24
    toggle_blocks_editor =
    toggle_blocks_editor_hidden_field =
    showComments =
    disable_metabox_custom_fields = 1
    showEventsInMainLoop =
    eventsSlug = events
    singleEventSlug = event
    multiDayCutoff = 02:00
    defaultCurrencySymbol = $
    reverseCurrencyPosition =
    trash-past-events =
    delete-past-events =
    embedGoogleMaps = 1
    embedGoogleMapsZoom = 10
    debugEvents =
    tribe_events_timezone_mode = site
    tribe_events_timezones_show_zone =
    tribe_aggregator_default_update_authority = preserve_changes
    tribe_aggregator_default_post_status = publish
    tribe_aggregator_default_category =
    tribe_aggregator_default_show_map = no
    tribe_aggregator_default_import_limit_type = range
    tribe_aggregator_default_import_limit_range = 2592000
    tribe_aggregator_default_import_limit_number =
    tribe_aggregator_import_process_system = async
    ticketmaster_default_post_status =
    ticketmaster_default_event_category =
    ticketmaster_overwrite_name = overwrite_on_import
    ticketmaster_overwrite_description = overwrite_on_import
    ticketmaster_overwrite_genre = overwrite_on_import
    ticketmaster_overwrite_venue = overwrite_on_import
    ticketmaster_event_description = overwrite_on_import
    ticketmaster_doors_time = overwrite_on_import
    ticketmaster_age_restrictions = never_overwrite
    ticketmaster_artists = overwrite_on_import
    tribe_aggregator_default_csv_post_status =
    tribe_aggregator_default_csv_category =
    tribe_aggregator_default_eventbrite_post_status = do_not_override
    tribe_aggregator_default_eventbrite_category =
    tribe_aggregator_default_eventbrite_show_map = no
    tribe_aggregator_default_ical_post_status =
    tribe_aggregator_default_ical_category =
    tribe_aggregator_default_ical_show_map =
    tribe_aggregator_default_ics_post_status =
    tribe_aggregator_default_ics_category =
    tribe_aggregator_default_ics_show_map =
    tribe_aggregator_default_gcal_post_status =
    tribe_aggregator_default_gcal_category =
    tribe_aggregator_default_gcal_show_map =
    tribe_aggregator_default_meetup_post_status =
    tribe_aggregator_default_meetup_category =
    tribe_aggregator_default_meetup_show_map =
    tribe_aggregator_default_url_post_status =
    tribe_aggregator_default_url_category =
    tribe_aggregator_default_url_show_map =
    tribe_aggregator_default_url_import_range = 2592000
    tribe_aggregator_default_url_import_event_settings = no
    tribe_aggregator_disable =
    views_v2_enabled =
    eventsDefaultOrganizerID =
    eventsDefaultVenueID = 0
    eventsDefaultAddress =
    eventsDefaultCity = Phoenix
    defaultCountry =
    Array
    (
        [0] => US
        [1] => United States
    )
    eventsDefaultState = AZ
    eventsDefaultProvince =
    eventsDefaultZip =
    eventsDefaultPhone =
    tribeEventsCountries =
    did_init = 1
    stylesheet_mode = tribe
    WP Timezone
    America/Los_Angeles
    WP GMT Offset
    -8
    Default PHP Timezone
    UTC
    WP Date Format
    F j, Y
    WP Time Format
    g:i a
    Week Starts On
    -
    Common Library Dir
    /Users/mazidkhan/Local Sites/phenomenonconcertscom/app/public/wp-content/plugins/the-events-calendar/common/src/Tribe
    Common Library Version
    4.14.15
    
    • This reply was modified 2 years, 12 months ago by Yui.
    • This reply was modified 2 years, 12 months ago by Yui. Reason: formatting
    Thread Starter mazidkhan

    (@mazidkhan)

    Hey

    Yes, a found a solution if I downgrade this plugin to a version near about 5.9.0 it’s working fine or if I deactivate the ACF plugin it’s working fine but ACF is must needed plugin. so I guess I still need your help

    Thread Starter mazidkhan

    (@mazidkhan)

    Hey,

    In new orders after updating i got some time the right order status and some times not the right. One more thing i want to make clear my live website url is https://orangemonkie.com/
    and development url where i am testing is https://test2019.orangemonkie.com/wp/
    One more thing Not all orders got wrong status only for some orders i got this problem and i am not using w3 total cache plugin

    Thread Starter mazidkhan

    (@mazidkhan)

    Hey i need the help with both my live website is orangemonkie.com and dev website is test2019.orangemonkie.com/ in some order the order status on wordpress update correctly but some times it does not

    Thread Starter mazidkhan

    (@mazidkhan)

    i am getting [notify_url] => https://test2019.orangemonkie.com/wp/wc-api/WC_Gateway_Paypal/

    instead of https://test2019.orangemonkie.com/wp/?wc-api=WC_Gateway_Paypal nothing else i find the error

    I have submitted https://test2019.orangemonkie.com/wp/?wc-api=WC_Gateway_Paypal this in my Paypal identity token
    I receive all the the data in logs as well but the status of order is showing pending payment sometimes

    • This reply was modified 3 years, 10 months ago by mazidkhan.
    • This reply was modified 3 years, 10 months ago by mazidkhan.
    Thread Starter mazidkhan

    (@mazidkhan)

    the correct link is https://test2019.orangemonkie.com/wp/

    https://drive.google.com/file/d/1tC23KtEKxvGeokMPqy0k31n20qOLLXRm/view?usp=sharing

    see the link I shared above my problem is that when user done payment on my website it is successfully completed on my website but order status is not updated i also check in my paypal sandbox business account the payment is captured by paypal

    • This reply was modified 3 years, 10 months ago by mazidkhan.
    Thread Starter mazidkhan

    (@mazidkhan)

    WooCommerce → Status → Logs

    i am sharing the logs below – Latest Bug reproduced in order id #10934 i have shared the logs for the same please check.

    2021-04-12T15:41:02+00:00 INFO Generating payment form for order 10936. Notify URL: https://orangemonkie.com/wc-api/WC_Gateway_Paypal/
    2021-04-12T15:41:02+00:00 INFO PayPal Request Args for order 10936: Array
    (
        [cmd] => _cart
        [business] => [email protected]
        [no_note] => 1
        [currency_code] => USD
        [charset] => utf-8
        [rm] => 2
        [upload] => 1
        [return] => https://orangemonkie.com/check-out/order-received/10936/?key=wc_order_USExrf6QwcqxK&utm_nooverride=1
        [cancel_return] => https://orangemonkie.com/cart/?cancel_order=true&order=wc_order_USExrf6QwcqxK&order_id=10936&redirect&_wpnonce=31eecb1e56
        [page_style] => OM_PayPal
        [image_url] => https://dz6wgdw9omh7h.cloudfront.net/OMINT/wp/wp-content/uploads/2018/10/11114624/orange150.png
        [paymentaction] => sale
        [invoice] => OMINT-10936
        [custom] => {"order_id":10936,"order_key":"wc_order_USExrf6QwcqxK"}
        [notify_url] => https://orangemonkie.com/wc-api/WC_Gateway_Paypal/
        [first_name] => ***
        [last_name] => ***
        [address1] => ***
        [address2] => ***
        [city] => ***
        [state] => ***
        [zip] => ***
        [country] => ***
        [email] => ***@***
        [night_phone_a] => ***
        [night_phone_b] => ***
        [address_override] => 0
        [no_shipping] => 0
        [tax_cart] => 0.00
        [shipping_1] => 91.76
        [item_name_1] => Foldio3 - Foldio3 Full Set (: EU)
        [quantity_1] => 1
        [amount_1] => 359
        [item_number_1] => M2004R
        [bn] => WooThemes_Cart
    )
    
    2021-04-12T23:18:27+00:00 INFO Generating payment form for order 10937. Notify URL: https://orangemonkie.com/wc-api/WC_Gateway_Paypal/
    2021-04-12T23:18:27+00:00 INFO PayPal Request Args for order 10937: Array
    (
        [cmd] => _cart
        [business] => [email protected]
        [no_note] => 1
        [currency_code] => USD
        [charset] => utf-8
        [rm] => 2
        [upload] => 1
        [return] => https://orangemonkie.com/check-out/order-received/10937/?key=wc_order_0DU09R8lAgvfy&utm_nooverride=1
        [cancel_return] => https://orangemonkie.com/cart/?cancel_order=true&order=wc_order_0DU09R8lAgvfy&order_id=10937&redirect&_wpnonce=d4168978c7
        [page_style] => OM_PayPal
        [image_url] => https://dz6wgdw9omh7h.cloudfront.net/OMINT/wp/wp-content/uploads/2018/10/11114624/orange150.png
        [paymentaction] => sale
        [invoice] => OMINT-10937
        [custom] => {"order_id":10937,"order_key":"wc_order_0DU09R8lAgvfy"}
        [notify_url] => https://orangemonkie.com/wc-api/WC_Gateway_Paypal/
        [first_name] => ***
        [last_name] => ***
        [address1] => ***
        [address2] => ***
        [city] => ***
        [state] => ***
        [zip] => ***
        [country] => ***
        [email] => ***@***
        [night_phone_a] => ***
        [night_phone_b] => ***
        [night_phone_c] => ***
        [address_override] => 0
        [no_shipping] => 0
        [tax_cart] => 0.00
        [shipping_1] => 43.98
        [item_name_1] => Foldio2 Extra Backdrop Set
        [quantity_1] => 1
        [amount_1] => 15
        [item_number_1] => M0640R
        [item_name_2] => Foldio2 Plus - Foldio2Plus + Front Cover + Halo Bars
        [quantity_2] => 1
        [amount_2] => 115
        [item_number_2] => M0730R
        [bn] => WooThemes_Cart
    )
    
    2021-04-12T23:23:37+00:00 INFO Generating payment form for order 10938. Notify URL: https://orangemonkie.com/wc-api/WC_Gateway_Paypal/
    2021-04-12T23:23:37+00:00 INFO PayPal Request Args for order 10938: Array
    (
        [cmd] => _cart
        [business] => [email protected]
        [no_note] => 1
        [currency_code] => USD
        [charset] => utf-8
        [rm] => 2
        [upload] => 1
        [return] => https://orangemonkie.com/check-out/order-received/10938/?key=wc_order_mgWjtig2Zp835&utm_nooverride=1
        [cancel_return] => https://orangemonkie.com/cart/?cancel_order=true&order=wc_order_mgWjtig2Zp835&order_id=10938&redirect&_wpnonce=23c78707f7
        [page_style] => OM_PayPal
        [image_url] => https://dz6wgdw9omh7h.cloudfront.net/OMINT/wp/wp-content/uploads/2018/10/11114624/orange150.png
        [paymentaction] => sale
        [invoice] => OMINT-10938
        [custom] => {"order_id":10938,"order_key":"wc_order_mgWjtig2Zp835"}
        [notify_url] => https://orangemonkie.com/wc-api/WC_Gateway_Paypal/
        [first_name] => ***
        [last_name] => ***
        [address1] => ***
        [address2] => ***
        [city] => ***
        [state] => ***
        [zip] => ***
        [country] => ***
        [email] => ***@***
        [night_phone_a] => ***
        [night_phone_b] => ***
        [night_phone_c] => ***
        [address_override] => 0
        [no_shipping] => 0
        [tax_cart] => 0.00
        [shipping_1] => 43.98
        [item_name_1] => Foldio2 Extra Backdrop Set
        [quantity_1] => 1
        [amount_1] => 15
        [item_number_1] => M0640R
        [item_name_2] => Foldio2 Plus - Foldio2Plus + Front Cover + Halo Bars
        [quantity_2] => 1
        [amount_2] => 115
        [item_number_2] => M0730R
        [bn] => WooThemes_Cart
    )
    
    2021-04-12T23:25:57+00:00 INFO PDT Transaction Status: completed
    2021-04-11T03:50:28+00:00 INFO Generating payment form for order 10934. Notify URL: https://orangemonkie.com/wc-api/WC_Gateway_Paypal/
    2021-04-11T03:50:28+00:00 INFO PayPal Request Args for order 10934: Array
    (
        [cmd] => _cart
        [business] => [email protected]
        [no_note] => 1
        [currency_code] => USD
        [charset] => utf-8
        [rm] => 2
        [upload] => 1
        [return] => https://orangemonkie.com/check-out/order-received/10934/?key=wc_order_kIjp97t8VCr1r&utm_nooverride=1
        [cancel_return] => https://orangemonkie.com/cart/?cancel_order=true&order=wc_order_kIjp97t8VCr1r&order_id=10934&redirect&_wpnonce=88067ea414
        [page_style] => OM_PayPal
        [image_url] => https://dz6wgdw9omh7h.cloudfront.net/OMINT/wp/wp-content/uploads/2018/10/11114624/orange150.png
        [paymentaction] => sale
        [invoice] => OMINT-10934
        [custom] => {"order_id":10934,"order_key":"wc_order_kIjp97t8VCr1r"}
        [notify_url] => https://orangemonkie.com/wc-api/WC_Gateway_Paypal/
        [first_name] => ***
        [last_name] => ***
        [address1] => ***
        [address2] => ***
        [city] => ***
        [state] => ***
        [zip] => ***
        [country] => ***
        [email] => ***@***
        [night_phone_a] => ***
        [night_phone_b] => ***
        [address_override] => 0
        [no_shipping] => 0
        [tax_cart] => 0.00
        [shipping_1] => 34.94
        [item_name_1] => Foldio2 Extra Backdrop Set
        [quantity_1] => 1
        [amount_1] => 15
        [item_number_1] => M0640R
        [item_name_2] => Foldio2 Plus - Foldio2Plus + Front Cover
        [quantity_2] => 1
        [amount_2] => 89
        [item_number_2] => M0720R
        [bn] => WooThemes_Cart
    )
    
    2021-04-11T10:41:23+00:00 INFO Generating payment form for order 10935. Notify URL: https://orangemonkie.com/wc-api/WC_Gateway_Paypal/
    2021-04-11T10:41:23+00:00 INFO PayPal Request Args for order 10935: Array
    (
        [cmd] => _cart
        [business] => [email protected]
        [no_note] => 1
        [currency_code] => USD
        [charset] => utf-8
        [rm] => 2
        [upload] => 1
        [return] => https://orangemonkie.com/check-out/order-received/10935/?key=wc_order_Sqbj4TVw8feUP&utm_nooverride=1
        [cancel_return] => https://orangemonkie.com/cart/?cancel_order=true&order=wc_order_Sqbj4TVw8feUP&order_id=10935&redirect&_wpnonce=78c41d51a1
        [page_style] => OM_PayPal
        [image_url] => https://dz6wgdw9omh7h.cloudfront.net/OMINT/wp/wp-content/uploads/2018/10/11114624/orange150.png
        [paymentaction] => sale
        [invoice] => OMINT-10935
        [custom] => {"order_id":10935,"order_key":"wc_order_Sqbj4TVw8feUP"}
        [notify_url] => https://orangemonkie.com/wc-api/WC_Gateway_Paypal/
        [first_name] => ***
        [last_name] => ***
        [address1] => ***
        [address2] => ***
        [city] => ***
        [state] => ***
        [zip] => ***
        [country] => ***
        [email] => ***@***
        [night_phone_a] => ***
        [night_phone_b] => ***
        [address_override] => 0
        [no_shipping] => 0
        [tax_cart] => 0.00
        [discount_amount_cart] => 53.85
        [shipping_1] => 153.71
        [item_name_1] => Foldio3 - Foldio3 Full Set (: EU)
        [quantity_1] => 1
        [amount_1] => 359
        [item_number_1] => M2004R
        [bn] => WooThemes_Cart
    )
    
    2021-04-11T10:42:18+00:00 INFO PDT Transaction Status: completed
    • This reply was modified 3 years, 10 months ago by mazidkhan.
    • This reply was modified 3 years, 10 months ago by mazidkhan.
    Thread Starter mazidkhan

    (@mazidkhan)

    before my website is working well suddenly i do not know what happen and then this error is coming ? did not include and plugin do not have firewall activated if you want i can provide you a test login to the admin of my website

    Thread Starter mazidkhan

    (@mazidkhan)

    Still getting same error

    Thread Starter mazidkhan

    (@mazidkhan)

    Hey Please see https://drive.google.com/file/d/1tC23KtEKxvGeokMPqy0k31n20qOLLXRm/view?usp=sharing

    I have done these step they are working fine in my case not all orders facing the problem some getting the right status but in some case this happens

    • This reply was modified 3 years, 11 months ago by mazidkhan.
    Thread Starter mazidkhan

    (@mazidkhan)

    you can test the flow here https://test2019.orangemonkie.com/ i have enabled sandbox the payment is fulfilled but the order status in wordpress is pending i am sharing the video link of testing https://drive.google.com/file/d/1tC23KtEKxvGeokMPqy0k31n20qOLLXRm/view?usp=sharing hope that help to resolve my issue

    Thread Starter mazidkhan

    (@mazidkhan)

    When i try this https://orangemonkie.com/?wc-api=WC_Gateway_Paypal it return PayPal IPN Request Failure what should i do next ?

    Also do not know how to achieve this
    Next, go back to your PayPal settings > Website payments. Under API access click Update.

    Then, click Choose IPN Settings and add your notification URL.
    I do not find those option

    Also i am sharing the log of the order for which i face problem

    mc_gross=226.95&invoice=OMINT-10910&protection_eligibility=Eligible&address_status=confirmed&item_number1=M1200R&tax=0.00&item_number2=M0710R&payer_id=JRX8JQ3GP45X6&item_number3=M2110R&address_street=Garibai 12 (perfumeria)&payment_date=02:16:36 Apr 03, 2021 PDT&payment_status=Completed&charset=windows-949&address_zip=20004&mc_shipping=68.95&first_name=Luis&mc_fee=9.83&address_country_code=ES&address_name=Luis Gimeno&notify_version=3.9&custom={"order_id":10910,"order_key":"wc_order_cS83papCFw7hG"}&payer_status=verified&[email protected]&address_country=Spain&num_cart_items=3&address_city=San Sebastian&verify_sign=Ag8VIcK7teHMrquHEHTYI9FmQ9ANAY7KgfZda-6LP0iZQ4ScKCyw-B1o&[email protected]&mc_shipping1=68.95&txn_id=38M66297AU581735N&payment_type=instant&payer_business_name=Perfumer?a Benegas, S.L.&last_name=Gimeno&address_state=Gipuzkoa&item_name1=Foldio360 Extension Kit&[email protected]&item_name2=Foldio2 Plus Front Cover&payment_fee=9.83&item_name3=Halo-bar Kit (Adapter kit included)&shipping_discount=0.00&quantity1=1&insurance_amount=0.00&quantity2=1&receiver_id=FRT7ZV6QMXHZ8&quantity3=1&txn_type=cart&discount=0.00&mc_gross_1=157.95&mc_currency=USD&mc_gross_2=10.00&mc_gross_3=59.00&residence_country=ES&shipping_method=Default&transaction_subject=&payment_gross=226.95&ipn_track_id=cb30f5260c6c3

    • This reply was modified 3 years, 11 months ago by mazidkhan.
    • This reply was modified 3 years, 11 months ago by mazidkhan.
    Thread Starter mazidkhan

    (@mazidkhan)

    hey i already try that but some error is coming like can not able to send mail so i am attaching here a link where you can see the report “https://www.patracorp.com/wp-content/uploads/2020/12/diagnostics_for_www.patracorp.com_.txt” please look and help me out of this problem .

    Thread Starter mazidkhan

    (@mazidkhan)

    also in diagnosis i found some errors

    Connecting to Wordfence servers (http)
    wp_remote_post() test to noc1.wordfence.com failed! Response was: cURL error 7:
    Connecting to Wordfence servers (https)
    wp_remote_post() test to noc1.wordfence.com failed! Response was: cURL error 7:
    Connecting back to this site
    wp_remote_post() test back to this server failed! Response was: cURL error 6: Could not resolve host: https://www.patracorp.com

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