mbarekame

Hello @boosterbast

Our system is designed to send these requests simultaneously to ensure that all updates are processed instantly. Limiting them would risk delays or incomplete updates, which could lead to inconsistencies in how reviews are displayed. Also, it’s an essential part of how our system ensures widgets updates.

Thank you for your understanding.

Hello @boosterbast

could you please elaborate more on the issue? is the Preview Badge updating but not the Review Widget?

Kind regards,

Hello @pixtweaks

We see you didn’t include your store url so we can check it. If you wish to keep it private here kindly reach out to us at [email protected] and our team will help you troubleshoot the issue.

Kind regards.

Hello @customprecious

We are happy to check and help you install our stars we will need access to your store. Kindly reach out to us at [email protected]. You can grant us access using the same email.

Kind regards.

Hello,

Can you please follow the instructions here to fix the array text issue? This will also fix the stars issue.

Let us know if you have any questions.

• This reply was modified 3 months, 2 weeks ago by mbarekame.

Hello,

Please email us at [email protected] and include your store info so we can help you troubleshoot this issue.

Hello

I’m afraid no. besides changing it from the settings you can apply translation via javascript or jQuery. Also please note we do not support multi-languages on WordPress at the moment.

Hello,

You can customize the carousel header text from here https://judge.me/shop/widgets/reviews-carousel?jump_to=header (screenshot)

Hi @websiteguyjh,

Thank you for reaching out. We appreciate your patience. Our developers are aware of the case and are working on reviewing the plugin’s compatibility with the latest WordPress updates. They will ensure that any necessary testing and updates are prioritized.

If you have any further questions or concerns, please feel free to reach out to us at [email protected].

Hello,

Kindly check the steps in this guide to resolve this issue: Fixing “Our server cannot access your shop domain” error.

If you need help fixing the “Our server cannot access your shop domain” error, contact our team at [email protected].

Kind regards.

Hello again,

“My Patterns” wasn’t on our previous test because we didn’t create any custom patterns. After creating a custom pattern, we can still see and use it on our pages. Please refer to the attached recording: https://www.awesomescreenshot.com/video/31373600?key=a06fe040c1cc0300867d85521b517baf

Hello there,

Thank you for reaching out to us.
We have double-checked this case on our end using the same theme (Astra 4.8.0) and WordPress (V6.6.1), but we couldn’t replicate it. Please see the attached recording below:

https://www.awesomescreenshot.com/video/31368731?key=7f3d2c4bdd7a2ca474abc848b750e239

We recommend checking with your WordPress support to help you troubleshoot this issue further.

Kind regards.

Hello,

Thank you for reaching out to us.

Regarding the first issue, we checked and we couldn’t see it anymore.

About the reviews not appearing, they should be visible now. Please check ad let us know if you have any questions.

Kind regards.

Hello there,

It seems that you have enabled Web Reviews Restriction which is why you don’t see the write review button.

To disable it, please go to Settings -> Review Widget -> Review Curation -> Web Reviews

Let us know if you have any other questions.

Hello there,

The Error: Missing field “itemReviewed” is flagged when the theme uses microdata but the review widget is outside of the itemscope. Or theme uses JSON-LD but Microdata is on.
In your case, your theme uses JSON-LD but Microdata is on.

The Microdata is disabled now so the error should be gone.

Let us know if you have ay question?