Got ya.
Crucial Paradigm came back with a similar response –
We do support WordPress Multisites in our shared/reseller servers.
From the server configuration side we do the following to make your WordPress Multisites to work.
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1. Add wildcard DNS entry for the domain in which you are installing WordPress Multisite
2. Add the wild card subdomain entry in the ‘httpd.conf’ file as given below:
ServerAlias *.domain.com https://www.domain.com
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Then you can install WordPress Multisite and configure it as required. Please check the following link on how to install and configure WordPress Multisite.
I’ll see how I get on today and post my findings.
Thanks for your help.