mc_gabe

Hey there!

Thanks for the feedback. We really appreciate it. In the meantime, to avoid the conflict you should be able to go in the MailChimp Setup page to configure your plugin, then find the “List Options” section and uncheck the `Use Javascript Datepicker” option. That’ll stop the plugin’s datepicker from being one that needs to load the script. If the issue is a conflict between two javascript datepickers, that should help for now.

-Gabe

Hey Simon!

For the sub-header, in the updated plugin it should generally take on the same text coloring as the rest of the form. Are you seeing different behavior?

That said, you can set both the Header and the Sub-Header to white by finding your site’s style.css file in your WordPress installation, then adding these two lines:

.widget-title{color:#FFFFFF;}
#mc_subheader{color:#FFFFFF;}

That will color whatever Header and Sub-Header text you’ve created in the plugin white. If you have any other questions, let us know!
-Gabe

Hey Simon,
Thanks for getting in touch. The number and letter sequences being asked for there are standard Hex code numbers used to get an exact color shade. In this case, plain white would be FFFFFF and the grey color used for your background appears to be 333333. Entering those values should get the colors you want.
If you have any additional questions, please let us know!
-Gabe

Hey Samjco,

Thanks for writing in. Because of how the plugin works, there isn’t a way for the plugin to update the interest groups automatically. When the plugin is set up, it pulls information in order to determine how to set up the form, but after that doesn’t pull information from MailChimp, instead pushing information when necessary to signup. It’s essentially producing a static HTML form rather than running something consistently in the background, and the Update List option triggers a quick refresh of the HTML form much like when the plugin was first set up while having the internal data in the plugin update to match.

Any time a group or field is changed in the list, it will be necessary to trigger an update to the form, just as if our Embedded Form code was being used. (https://eepurl.com/gOGN)

If we can help with any other info, please let us know.
-Gabe

Hey,

It’s true that managers can set up API keys. For many plugins the level of access provided by a manager-level API Key may be sufficient. That API documentation page indicated in particular that the particular method being called requires Admin access because the command being used requests information about the account itself above what a manager can see within the account. It’s because of this that an API Key generated by a manager would be insufficient in this particular case. This is meant to protect an account–because an API Key with higher privileges would mean someone with a manager account could start making all kinds of changes to the account beyond their privilege level. In cases where the needs of a particular plugin’s access needs exceed that of a manager-role, then requesting the owner (or an admin user of the account) generate an API Key specifically for you would be a good route to take. The owner could even label the particular API Key for the WordPress plugin in that case so that it could easily be revoked in the future if desired.

-Gabe

Hey LeonGr,

Thanks for getting in touch. From looking at the site, I was able to see the same issue where the plugin failed to work. In order to try and troubleshoot this, can you try disconnecting the plugin from MailChimp within the plugin’s settings, then re-connecting it, then refreshing the Lists menu and re-connecting it to the desired list?

In this process, do you see any errors?

If you can get back to us after trying that, we’ll be glad to help however possible.
Thanks,
Gabe

Hey sandieann,

Thanks for getting in touch. While API keys can be generated by accounts with manager access, those API keys grant access to some methods, but not all of them. In particular, the account-details method requires an owner or admin user API key: https://apidocs.mailchimp.com/api/2.0/helper/account-details.php

Because this plugin requires access to methods which are only available to owner/admin users, the plugin itself therefore needs to be used by a user with that access to function properly.

If we can help with any other questions, please let us know.
-Gabe

Hey! Were you able to get things worked out once getting the file set to writable?

Please feel free to let us know if you’re still running into trouble!
-Gabe

Hey Simon!

Thanks for getting in touch. I’m happy to help. Once you have the plugin active on the site, the widget can be placed on a page in two different ways. This How To guide on the MailChimp site has a section near the bottom which describes how to set the widget up on a page: https://connect.mailchimp.com/how-to/81

Additionally, you can type the shortcode [mailchimpsf_form] wherever you’d like in a plain-text content area in your site to insert the widget directly into one of those content areas as well.

If we can help out with anything else, please let us know!
-Gabe

Hey lucawater,

Thanks for getting in touch here. mc_tak’s instructions should still work. If you search mailchimp_widget.php for placeholder, there should be three lines with that which are all pretty similar to the line he mentioned (for regular merge tags plus a couple of specific field types). You should be able to make the change mentioned there, as well as adding the specified CSS code to your theme’s style.css file in order to make sure the normal placeholder text is hidden.

That should have you good to go!

-Gabe

Hey there,

I went to that site to check things out, and was able to successfully sign up and receive a confirmation email (then later deleted the new subscriber from the list). That seems to be working. That said, it also appears to be a form from Gravity Forms or another third party tool rather than the official MailChimp WordPress form. For support on that you may be best off going to either the form system creator or to MailChimp’s main support by going to your user display name on the left side of your MailChimp account and clicking Support, then searching for a relevant term and choosing an option to get in touch.

If we can help with questions related to the official WordPress plugin here, we’ll be glad to assist!
-Gabe

Hey Thor.worx,

The plugin actually uses the API itself, with only authentication being set up to use OAuth via the username and password approach rather than requesting an API Key. The move to OAuth for authentication over a copied and pasted API key was a change made recently and one that is generally recommended for plugin creators moving forward. Otherwise the API is still used in the same manner, but the authentication is made more securely.

That said, we do have a “Developer Mode” which may help in this case. It’s specifically for using the plugin within development environments inaccessible by/from external systems. We have a guide on that here:
https://connect.mailchimp.com/how-to/90

Beyond that, it may be necessary to look into a third party plugin, though we’re certainly happy to answer any other questions you have!

-Gabe

Hey Motoop!

Thanks for getting in touch with us for assistance! I’m happy to help out.

You can actually rename the field itself within MailChimp in order to change the text used for it. If you head in MailChimp to Lists, then click on your list, and go to Settings > List field and *|MERGE|* tags, you can change the names of fields there.

Additionally, you can center those field labels by entering the following code into your WordPress theme’s style.css file:

.mc_header{
	text-align: center;
}

That should get you taken care of!
-Gabe

Hi Maicon!

Thanks for writing in!

In order to customize the actual layout of the output of the plugin, the trick would really be to use CSS in your site. You can modify the CSS in your WordPress theme’s style.css file to change the appearance of items and sometimes even their layout next to each other.

In the MailChimp Setup page for the plugin inside WordPress, you can find the “CSS Cheat Sheet” at the bottom. This has different IDs and classes which can be used for custom CSS. That said, if you can provide a link to your page and describe which objects you’d like to be put next to which other ones, we’ll be happy to at least take a look and see if we can suggest anything for you.

Have a great day!

Edit: WordPress reposted.