mc_gabe

Edit: WordPress reposted.

Edit: WordPress reposted.

Edit: WordPress reposted.

Hey wswarne!

Thanks for getting in touch with us here. I definitely see how that could be an issue for you and I’m happy to help out a bit.

The preface for that update profile URL is actually taken from your MailChimp Account name. In this case it appears to be the ampersand (‘&’) in the account name throwing things off. If you go to your MailChimp account, then click on your user display name / icon on the left side and click Account Settings, you can then go to Account Settings > Users & account details. On this page, you can then save an account name without an ampersand, then save the change. That should take an immediate effect for you and have you good to go!

If you have any further issues, please let us know!
-Gabe

Hey T Marc,

Thanks for writing in. I’m certainly happy to help out a bit. With regards to the code pasted into WordPress, which form code have you cut and pasted?

For the plugin, the functionality is achieved by configuring our plugin then either using the Widget customization area of WordPress to add the widget to an area, or adding [mailchimpsf_form] to a plain text section of a WordPress page.

If copying the code from a hosted signup form or from MailChimp’s embedded forms, we’d be a bit less able to assist.

In both cases, though, the issue would likely be a conflict in the WordPress theme’s CSS. Finding the class used for the label text for fields in the form you’re using and then adding custom CSS in the theme’s style.css file normally does the trick. If you can link us to your page, though, we’ll be glad to take a quick look and see if we can suggest something!

Have a great day!
-Gabe

[Edit: Redundant]

Hey madelgado730,

I’m happy to help out here. It looks like the white background for that area is actually due to something outside of the plugin’s form (with the way the widget section is set up within the page). To set that background to black, you can put the following code into your site’s theme’s CSS file:

.side_bar_widget {
background: none;
}

For centering that widget area in your site, you should be able to add this to the theme’s CSS:

footer .row {
margin: 0 auto;
width: 50%;
}

Due to the way the footer is set up on the site, changing the width value to lower and higher numbers will move the form to the right and left, respectively. (Lower -> Right, Higher -> Left)

That should get things sorted out for you!
-Gabe

Hey Gareth,

I took a look at your updated site and it actually looks from this end as if your form is now centered beneath the image, with only the “Mother’s Mailing List” text being left left-aligned. It’s possible in this case that your browser is caching the previous version of the page, so forcing a refresh of the page or emptying your browser’s cache could help show the newer version. (I tested the page in Chrome, Safari, and Firefox.)

To get that small header text centered above the form now, only one small change needs to be made. This line:
<div class="mc_custom_border_hdr">Mother's Mailing List</div>
Should get a text-align style attribute added:
<div class="mc_custom_border_hdr" style="text-align: center;">Mother's Mailing List</div>

That will center that header as well and should have you all set. As the site is right now, though, I can see that your form is centering properly.

If you run into any trouble, let us know!
-Gabe

Thanks for the details, Pixelnate!

Hey Mariah_A_C,

If the error you’re receiving is nearly the same, have you been able to get in touch with your hosting to make sure your server is able to access the oauth addresses mc_d mentioned previously?

Thanks,
Gabe

Hey Darrelf,

Thanks for getting in touch. If after trying the embedded form code you decide to try getting back to this issue, we’ll be happy to do what we can to help. You mentioned that if you reconnect to MailChimp this temporarily fixes the situation. If you end up wanting assistance with this, letting us know in a bit more detail what this looks like would be great. If you could tell us the precise sequence of how you disconnected and reconnected, as well as how long things seemed to operate normally before failing again, we’ll be happy to continue looking into things.

Thanks,
Gabe

Hey repIGNITE,

This plugin can be configured for only one list at a time. However, you could use our plugin for one list while using the embedded form code options from the MailChimp app to add a secondary form to a different list, thereby allowing for multiple independent forms on the same page. This guide shows how to do grab that embedded code:
How can I add my signup form to my website?: https://eepurl.com/gOGN

Alternately, you may be able to use a third party plugin in conjunction with ours to have each plugin submitting to a separate MailChimp list.

Feel free to ask any additional questions!
-Gabe

Hey Pixelnate,

We’ve been looking over this issue and I was wondering if you could answer a question for me to help us in tracking down the root issue here. When you changed the id number in the table, was the id number stored different from the one you were seeing in the error message? Or was the one in the error message itself the incorrect list ID, and matched both in the error message and the table entry you changed?

Thanks,
Gabe

Hey Gareth,

That’s a great question. From looking at your page, you should be able to center the plugin on the page by adding this to your theme’s CSS:

#mc_signup {
width: 50%;
margin: 0 auto;
}

Changing the width percentage can change the size of the form, and you can also change it to a pixel count (300px instead of 50% for example). The margin line is what will cause it to be centered within the display area it’s constrained to. That should get you taken care of!

-Gabe

Hey Cinzia,

I took a look at your page and it appears that form is actually from a third party WordPress plugin (https://dannyvankooten.com/mailchimp-for-wordpress/) rather than our official one. It does appear the screenshots on the bottom of the plugin’s page show a settings screen for formatting the button, and otherwise support would need to come from that plugin’s developer.

If you’d like to try our plugin instead, it can be found at https://www.ads-software.com/plugins/mailchimp/. The button and button text colors can be modified as I indicated previously by adding particular code to your site’s theme’s style.css file and changing the color specified there.

If we can help further, please let us know. We’ll be glad to assist.
-Gabe