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Viewing 15 replies - 1 through 15 (of 73 total)
  • Hi
    Thank you is solved!

    Hello @webgigabyte

    I am having the same issue, I put also the question in Astra theme but so far no answer. I am not able to be the answer you got to solve the problem. Could you be so kind to tell me how do you solve the problem?

    Thank you so much in advance
    Marcela

    Thread Starter mcaso

    (@mcaso)

    Hello

    Somebody can help me with this topic, I need to update the plugin to the version. I have WP 5.8.2 , is safe?

    Thank you so much!

    Thread Starter mcaso

    (@mcaso)

    Hi,
    Now when I tried to see the site I see the 500 eror.
    I was able to log in into the admin in WP but when I went to see the plugins I got the 500 error.
    I checked the .htaccess and I see:

    AddHandler x-httpd-php7-3 .php
    # AddHandler x-httpd-php7-2 .php
    # AddHandler x-httpd-php5-6 .php
    # BEGIN W3TC Browser Cache
    <IfModule mod_deflate.c>
            AddOutputFilterByType DEFLATE 
        <IfModule mod_mime.c>
            # DEFLATE by extension
            AddOutputFilter DEFLATE js css htm html xml
        </IfModule>
    </IfModule>
    <FilesMatch "\.()$">
        FileETag MTime Size
        <IfModule mod_headers.c>
             Header unset Set-Cookie
        </IfModule>
    </FilesMatch>
    <FilesMatch "\.()$">
        FileETag MTime Size
    </FilesMatch>
    <FilesMatch "\.()$">
        FileETag MTime Size
        <IfModule mod_headers.c>
             Header unset Set-Cookie
        </IfModule>
    </FilesMatch>
    <FilesMatch "\.()$">
        <IfModule mod_headers.c>
             Header unset Last-Modified
        </IfModule>
    </FilesMatch>
    <IfModule mod_headers.c>
        Header set Referrer-Policy "no-referrer-when-downgrade"
    </IfModule>
    # END W3TC Browser Cache
    # BEGIN WordPress
    
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ - [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    </IfModule>
    
    # END WordPress

    I changed it to

    AddHandler x-httpd-php7-3 .php
    # AddHandler x-httpd-php7-2 .php
    # AddHandler x-httpd-php5-6 .php
    # BEGIN WordPress
    
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ - [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    </IfModule>
    
    # END WordPress

    And now I could enter.
    But if I go again to the plugins the got the 500 error and the .hataccess is modify again, I think I will need to deactivate the plugin but from the cpanel in order to reinstall againg.
    What do you think? Can you please assit me with that?

    Bye for now
    Marcela

    Thread Starter mcaso

    (@mcaso)

    Hello

    Sorry for the late anser.
    Here you can see what I have done:

    Here the .hataccess ( before trying to actiuvate the plugin)

    AddHandler x-httpd-php7-3 .php
    # AddHandler x-httpd-php7-2 .php
    # AddHandler x-httpd-php5-6 .php
    # BEGIN WordPress

    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ – [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    </IfModule>
    # END WordPress

    Here the error I got when I tried to activate the plugin
    Internal Server Error
    The server encountered an internal error or misconfiguration and was unable to complete your request.

    as soon as I tried to activate the plugin I got this message

    Please contact the server administrator at [email protected] to inform them of the time this error occurred, and the actions you performed just before this error.

    More information about this error may be available in the server error log.`

    I checked the .htaccess and here you have it:

    # BEGIN W3TC Browser Cache
    <IfModule mod_deflate.c>
            AddOutputFilterByType DEFLATE 
        <IfModule mod_mime.c>
            # DEFLATE by extension
            AddOutputFilter DEFLATE js css htm html xml
        </IfModule>
    </IfModule>
    <FilesMatch "\.()$">
        FileETag MTime Size
        <IfModule mod_headers.c>
            Header set Pragma "public"
            Header append Cache-Control "public"
             Header unset Set-Cookie
        </IfModule>
    </FilesMatch>
    <FilesMatch "\.()$">
        FileETag MTime Size
        <IfModule mod_headers.c>
            Header set Pragma "public"
            Header set Cache-Control "max-age=3600, public"
        </IfModule>
    </FilesMatch>
    <FilesMatch "\.()$">
        FileETag MTime Size
        <IfModule mod_headers.c>
            Header set Pragma "public"
            Header append Cache-Control "public"
             Header unset Set-Cookie
        </IfModule>
    </FilesMatch>
    <FilesMatch "\.()$">
        <IfModule mod_headers.c>
             Header unset Last-Modified
        </IfModule>
    </FilesMatch>
    <IfModule mod_headers.c>
        Header set Referrer-Policy "no-referrer-when-downgrade"
    </IfModule>
    # END W3TC Browser Cache
    # BEGIN WordPress
    
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ - [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    </IfModule>
    
    # END WordPress

    So, it seems that as soon as I tried to activate the plugin I got the error.
    Thank you so much

    • This reply was modified 3 years, 2 months ago by mcaso.
    Thread Starter mcaso

    (@mcaso)

    Hello Elvira

    Thank you for reaching out!

    I have already asked “FAS Prime plugin developers in my last actualization and they told me I should make this change:
    `Hi,

    We add script which checks potential conflicts with other plugins (when other plugin use the same 3rd party library as 2FAS Prime but in another version) – then you get Fatal Error on your site.
    You can turn off conflict checking if the plugin worked properly before.
    To do this, change constants.php file
    define( ‘TWOFAS_LIGHT_CHECK_CONFLICTED_PLUGINS’, true ); and set to define( ‘TWOFAS_LIGHT_CHECK_CONFLICTED_PLUGINS’, false );
    If the plugin works correctly, it means there is no conflict because the plugin uses the same libraries and you can copy this piece of code to your wp-config.php file so that the next time you update it does not overwrite your settings.`

    I change and it worked, when I updated the version the error appears again, I checked the config and the patch was there, however it did not work anymore, I asked 2FAS again and they said:

    Hi,

    This flag only disables conflict checking with other plugins, it does not disable your server’s requirements checking.
    In the latest version 3.3 we will raise the minimum PHP version that the plugin can run on to 7.2 (because there are problems on the latest version 8.0), so this is a probable reason. The error message states exactly which requirement is not met.

    Ichecked teh server and I am running 7.4

    Hope this help
    Thank you so much in advance
    Marcela

    Thread Starter mcaso

    (@mcaso)

    Hello

    Thank you for your answer. I checked the php version and I am running 7.4. The message says the following:

    2FAS Prime plugin requirements error

    2FAS Prime plugin doesn’t work properly with the following plugins: mailpoet.
    Plugin functionality cannot be enabled until this problem is solved. Please ask your hosting provider to support 2FAS Prime plugin’s requirements.

    Thank you so much in advance
    Marcela

    Thread Starter mcaso

    (@mcaso)

    Hi

    Yes, we are thinking to do that because Qtranslate does not have support anymore. So, I think we can close the issue, because now the problem as you said seem to be for Qtranslate.
    Thank you so much

    Thread Starter mcaso

    (@mcaso)

    Hello Jarno

    Thank you so much, I cleared again the cache and now it seems to work fine if I am in a language ( for example English) and I accept all the cookies I don′t see the bar anymore however if I change the language I see the cookie bar again. This is the normal behavior?

    Thank you so much in advance
    Marcela

    Thread Starter mcaso

    (@mcaso)

    Hello

    Thank you so much for your answer, since I have polylang not pro I need to figure it out another solution .. maybe test in an test environment.

    Bye for now

    Thread Starter mcaso

    (@mcaso)

    Hi

    Thank you so much for your help! I follow your steps and I changed the line (TWOFAS_LIGHT_CHECK_CONFLICTED_PLUGINS’, false ); in constants.php, I activate the plugin again and now is working properly.

    Now I have a doubt, shall I put only the line ‘TWOFAS_LIGHT_CHECK_CONFLICTED_PLUGINS’, false ) in the wp-config.php ? in any place?

    Thank you so much again
    Marcela

    Thread Starter mcaso

    (@mcaso)

    Hi
    Thank you! I requested the re-index. See what happed.

    Regards
    Marcela

    Thread Starter mcaso

    (@mcaso)

    Hello

    Thank you for your support. I updated the meta description, so if I understood property I need to wait until Google index teh site. Any idea how much it will take?

    Thank you again
    Marcela

    Thread Starter mcaso

    (@mcaso)

    Hi @efishinsea

    I did what the developer told me “If there are donations not assigned to any form, what you can do is assign them to a form, the run the database update routine again.” and it worked!

    Thread Starter mcaso

    (@mcaso)

    Sorry Rick for the late reply.

    I assigned to a form some transactions, clear the cache and it worked!!!

Viewing 15 replies - 1 through 15 (of 73 total)