mcfreder

Hi,

are you using ithemes security plugin ? You must have enabled hide admin backend. try to access your admin panel through: /wplogin Instead of /wp-admin.

If that doesn’t work please refer to this post: https://www.ads-software.com/support/topic/login-page-missing-3?replies=12

You can’t take the website down by only changing the password. Have you accidentaly deleted anything in the database? If you haven’t, then that’s how the website used to look OR there is a possibility another user is installing a fresh copy of wordpress from scratch, OR have you ?

Np! Do not forget to mark your post as resolved.

Good Day,

Hi hnaseri,

check all your theme css files for this code:

.meta {
    list-style: none;
    margin: 0 0 13px;
    padding: 0;
    overflow: hidden;
    font-size: 12px;
    line-height: 14px;
    color: #333;

and replace it with this code:

.meta {
    list-style: none;
    margin: 0 0 13px;
    padding: 0;
    overflow: hidden;
    font-size: 12px;
    line-height: 17px;
    color: #333;

After you apply these changes. Do not forget to empty your cache. done!

Good Day,

NP SIR!

Good Day,

Hi again,

Oh! That’s what I thought you did when I asked you earlier. It is fine to use itheme security which I assume it’s the one you are using now. That plugin is good. Only next time if you decide to tick enable hide backend admin login, try to remember to what you renamed it, check this imagery: https://prntscr.com/8h0vxd > In this example, it’s no longer /wp-admin but /wplogin

Good Day,

NP Sir! Glad that helped ??

Hi,

I think you are not embeding the swf file with the full http path.

Here is how your swf link is: www.example.com/wp-content/uploads/2015/09/MuseumTourLarge/_swf/MuseumTourLarge.swf

It must be: https://www.example.com/wp-content/uploads/2015/09/MuseumTourLarge/_swf/MuseumTourLarge.swf

However, I recommend this plugin to embed flash in a properly easier way: https://www.ads-software.com/plugins/anywhere-flash-embed/

Please access your admin panel: Settings -> General and make sure your site URL is correct not an empty field.

Glad to hear that! Now move all folders inside plugins-old to plugins folder, and activate them one by one and each time, open a new tab in your browser and check if you can access the admin panel. If at some point, you can’t see your admin panel, please remember the last plugin you activated so you remove it and find a good alternative for it.

np!

Hi,

In your case, you need to access Phpmyadmin > select your wordpress database > and continue reading here from step 3: https://www.devlounge.net/publishing/reset-a-wordpress-password-from-phpmyadmin

Good Luck,

No problem Sir. Your htaccess file is clean.

Please open your ftp again go to wp-content folder. You will find a folder plugins, please go ahead and rename it to plugins-old, and then make a new folder name it: plugins. Try to access https://chicagoescortsclub.com/wp-admin/, if you are still getting not found, this will fix : go to https://www.ads-software.com/ > download the latest wordpress version on the homepage and extract and wp-admin in your ftp.

Oh! Then use this plugin to clean them up: https://www.ads-software.com/support/view/plugin-reviews/delete-pending-comments

Hello,

(RECOMMENDED OPTION)

The logs says that your file: /var/www/domains/costumes-n-masks.com/docs/wp-admin/includes/class-wp-upgrader.php is set to 000 chmod or a different chmod than 644. Open up your ftp and try to set it to 644 if you are getting error while you are trying to set it to 644.
Please contact your host provider and ask him to run these commands in the shell to fix the right permissions:

find /var/www/domains/costumes-n-masks.com -type d -exec chmod 755 {} +
find /var/www/domains/costumes-n-masks.com -type f -exec chmod 644 {} +

also ask them to double check your user/group permission so you be able to chmod files yourself without error.

(OPTION 2)
I can suggest a work-around solution to update your wordpress waiting your host provider to contact you back:

first off, download the latest version: https://www.ads-software.com/

extract all files to your ftp except folder: /wp-content/ and wp-config.php

now access your website admin panel and see if it works; if you still see Database update message. Go to your cpanel or plesk or whatever panel > open Phpmyadmin > select your database name > find wp-options table and click it > click Search tab > you will see many fields, on ‘option_name’ field type: db_version and hit search > you will get this: https://prntscr.com/6yqm5l then click edit > remove that number and replace it with the one on the latest wordpress version you downloaded as indicated here: https://i.imgur.com/gF2NufX.png

Good luck,