Mickey Kay

Marking as resolved.

Marking as resolved.

Alrighty, I think I’ve actually discovered (and now triaged) a deeper issue, thanks in part to your feedback! Please see https://www.ads-software.com/support/topic/2-0-1-released-fixes-hard-coded-missing-v4-icons/ for all the details.

Thanks again!

And. . . resolved.

I think I’ve actually discovered (and now triaged) a deeper issue, thanks in part to your feedback! Please see https://www.ads-software.com/support/topic/2-0-1-released-fixes-hard-coded-missing-v4-icons/ for all the details.

Thanks again!

Resolving. Please feel free to update if your issues persist.

Alrighty, I think I’ve actually discovered (and now triaged) a deeper issue, thanks in part to your feedback! Please see https://www.ads-software.com/support/topic/2-0-1-released-fixes-hard-coded-missing-v4-icons/ for all the details.

Thanks again!

Alrighty, I think I’ve actually discovered (and now triaged) a deeper issue, thanks in part to your feedback! Please see https://www.ads-software.com/support/topic/2-0-1-released-fixes-hard-coded-missing-v4-icons/ for all the details.

Thanks again!

Hi all – thanks so much for the rapid feedback. Thanks to your help, I believe I’ve got a fix all set for you. Please see https://www.ads-software.com/support/topic/2-0-1-released-fixes-hard-coded-missing-v4-icons/ for all the details.

Thanks again!

Hi @bmadwick and @rvining – thanks so much for the rapid feedback. Thanks to your help, I believe I’ve got a fix all set for you. Please see https://www.ads-software.com/support/topic/2-0-1-released-fixes-hard-coded-missing-v4-icons/ for all the details.

Thanks again!

Thanks for sharing @dking64 and @andrewfs125, can y’all please share the following info so that I can take a closer look:

• The URL for the page you’re seeing this behavior on on your site
• The exact CSS you’re using (thanks @andrewfs125 for already doing this)

Thanks you two, and apologies for any inconvenience. I’ll try to get to the bottom of this ASAP.

Can I ask, which shortcode are you using @silva8899?

I see that you have multiple versions of font-awesome included on your page (at least one other is https://teneriffa-aktuell.com/wp-content/plugins/PW-Pro-News-Ticker-For-VC/css/fontawesome/font-awesome.css, and this is almost certainly the cause of the issue, since I see that the specific missing icon fa-external-link is indeed covered in the included shim CSS. Please try checking the box for the 2nd BFA settings option to “Remove existing Font Awesome”, which should hopefully disable non-BFA Font Awesome CSS and possibly fix this issue. If not, I suspect you’ll need to find some other way to reconcile the multiple versions of Font Awesome being included on your site.

This should be resolved now, yes? I’m marking this thread as resolved, but let me know if you’re still encountering issues.

Hi again @silva8899, mind spinning up a separate support thread so we can discuss there? In that thread, can you also please share a link to your site so I can take a look? Thanks!