Md. Ibrahim Khalil
Forum Replies Created
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Since we haven’t heard back from you, so we’re assuming the issue is resolved and are going to mark this thread as resolved.
If you need more help, please feel free to start a new thread.
Have a good day!
Could you check if any error logs appear in your console or if any error messages show up when you try to click the “Save Changes” button?
It would be helpful if you could share a screen-recorded video showing what happens on your end. This will allow us to better understand the issue and investigate further.
Thank you for bringing this issue to our attention. Our team is currently investigating it, and we will get back to you with an update shortly. We appreciate your patience!
We’ve tested this issue again from our end, using the latest version of our plugin with your theme, Hideo, and everything worked properly on our end.
Could you please clear your cache, disable the caching plugin, and perform a hard reload (Ctrl+F5)? Then try saving again.
If the issue persists, please try deactivating other plugins one by one to check if any of them may be causing a conflict.
Thank you for your cooperation, and we’re here to assist you further if needed!
Hi,
We are excited to announce the release of our latest version 3.14.6 today!
In this update, you can now sync (Zero) 0 values from Google Sheets to your WordPress site without quotation marks (‘ ‘).
Please update your plugin to the latest version, and let us know if you encounter any issues. We’re here to help!
Regards,
Team WPPOOLCould you check if there are any error logs in the console? If possible, please share your site’s URL so we can test it directly.
Additionally, if you could provide your site details – such as the theme you’re using, WordPress version, and PHP version – we can attempt to replicate the environment on our end and troubleshoot the issue more effectively.
We apologize for the inconvenience you’re experiencing with our plugin.
We want to inform you that “Hide Columns/Rows” is a premium feature of our plugin. According to the forum guidelines,?support for commercial products is not permitted in the forums. To get support for the premium version of our plugin, kindly contact us through?our official support channel.
Have a nice day!
Hello,
We want to know you that – the CSS issue is primarily caused by different themes or builders enforcing specific colors. You can fix the text color in dark mode using Custom CSS if you prefer.We want to inform you that “Custom CSS” is a premium feature of our plugin. According to the forum guidelines,?support for commercial products is not permitted in the forums. To get support for the premium version of our plugin, kindly contact us through?our official support channel.
Have a nice day!
Thank you for your reply. Our development team is currently researching this feature to add it to our plugin, and it’s already in our development backlog.
We’ll keep you updated on our progress.
Stay tuned for updates!
The table stores important data that may be required if the plugin is reinstalled in the future. Automatically deleting these tables upon uninstall or deactivation could result in the loss of critical user-generated data.
For this reason, we do not delete tables upon deactivation, similar to WooCommerce, EDD, and other major plugins. Removing these tables would mean having to reconfigure everything from scratch, including settings, widgets, and other essential configurations.
Hope you understand this approach.
Right now, our plugin doesn’t recognize 0 (Zero) as a string from Google Sheets. So, it sees it as an empty value.
You can represent 0 as “0” in the cell or use a 0 value as an emoji icon.
Let us know if you need further assistance.
Hello,
- Please make sure you have enabled the following option: Table Customization > Utility > Import Links from Sheet – see screenshot for reference.
- Our plugin is designed to dynamically sync data from Google Sheets directly to your WordPress website.
Choosing the ‘Expanded’ (Screenshot) option will allow cells to adjust their width according to the content. Given the extensive data in your table, the smaller version may not provide sufficient space, leading to collapsed cells.
You have the flexibility to customize each table by applying the suggested style, ensuring responsive content fitting. Alternatively, you can opt for the ‘Collapsible Option,’ as illustrated in this screenshot:?Screenshot
This option enhances the responsiveness of your table, aligning with the table title for a more streamlined presentation.
If you have more questions you can share.
We’re currently looking at the issue you reported. We’ll get back to you with an update soon.
Hello Godet,
Yes, our WP Dark Mode is fully compatible with these themes. If you run into any issues while using them with our plugin, feel free to reach out. We’re here to help!
Best regards,
Team WPPOOLSince we haven’t heard back from you, so we’re assuming the issue is resolved and are going to mark this thread as resolved.
If you need more help, please feel free to start a new thread.
Have a good day!
- Please make sure you have enabled the following option: Table Customization > Utility > Import Links from Sheet – see screenshot for reference.