Mike R. (a11n)
Forum Replies Created
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Forum: Fixing WordPress
In reply to: HELP Deleted Accounts trying to consolidate@bernardothedj if you’ve deleted a WordPress.com account that you’d like to restore, you’ll have to reach out to the support team directly. You can find information about reaching out to them on the Contact page.
Forum: WordPress Mobile App
In reply to: Images cannot be edited without Jetpack plugin@marijnvdgruiter thanks for raising this issue!
This is something that we’re aware of. I’ve gone ahead and added a reference to your forum post to the GitHub issue regarding this. I can’t offer an estimated timeframe, but if you’d like to keep an eye on the development of a fix, you can feel free to follow along on GitHub.
Forum: WordPress Mobile App
In reply to: Webp image don’t show in WordPress iOS/iPadOsThis is something that’s supported in WordPress Core, so I agree it should be supported in the WordPress app as well. I’ve gone ahead and added a feature request for this, which you can follow on GitHub, if you’d like.
Forum: WordPress Mobile App
In reply to: Error loading/manage plugins@arijuz, if you’re still having trouble with this, as Cara mentioned above, it’s difficult to troubleshoot this type of issue without a bit more information. Could you let us know the following?:
- What version of the WordPress app are you using?
- What device and operating system version are you using?
- What’s the web address of the site you’re working with?
Forum: WordPress Mobile App
In reply to: Insufficient device storageI can help! Can you let us know the site address (URL) you’re working on when this occurs? It would also be useful to know the following:
- What device and operating system version you’re using.
- The WordPress app version currently installed.
- A link to a page/post that you were working on when the error appeared (if it’s published).
Forum: WordPress Mobile App
In reply to: Adding self hosted websiteHello there!
The WordPress app requires a service called XML-RPC on your server. XML-RPC does not seem to be functioning on your site right now. This is commonly caused when a web hosting provider blocks XML-RPC.
I would recommend reaching out to your hosting provider to find out if they allow XML-RPC on your site.
It can also happen if there is a plugin/theme that conflicts with it. To check whether a plugin is causing the conflict with the app, try deactivating all the plugins on your site to see whether that fixes the issue. You can also reference the list of known plugin conflicts to see if you’re using one of those.
However, there may be other plugins that cause problems with XML-RPC as well.