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  • Thread Starter mechafairy

    (@mechafairy)

    Hello @jdembowski, thanks for your reply as well.

    @multidots About the issue, we have extracted the following information about our site:

    ### wp-core ###
    
    version: 5.9.3
    site_language: en_US
    user_language: en_US
    timezone: Europe/Budapest
    permalink: /blog/%postname%/
    https_status: true
    multisite: false
    user_registration: 0
    blog_public: 1
    default_comment_status: open
    environment_type: production
    user_count: 23
    dotorg_communication: true
    
    ### wp-paths-sizes ###
    
    wordpress_path: /var/www/html
    wordpress_size: 76.12 MB (79822387 bytes)
    uploads_path: /var/www/html/wp-content/uploads
    uploads_size: 1.46 GB (1563595266 bytes)
    themes_path: /var/www/html/wp-content/themes
    themes_size: 22.51 MB (23601359 bytes)
    plugins_path: /var/www/html/wp-content/plugins
    plugins_size: 131.91 MB (138315166 bytes)
    database_size: 321.91 MB (337543168 bytes)
    total_size: 2.00 GB (2142877346 bytes)
    
    ### wp-active-theme ###
    
    name: Consteel WP (consteel)
    version: 0.8
    author: the Consteel dev team
    author_website: https://consteelsoftware.com
    parent_theme: none
    theme_features: core-block-patterns, widgets-block-editor, title-tag, custom-logo, editor-styles, post-thumbnails, editor-style, widgets, menus, align-wide, editor-color-palette
    theme_path: /var/www/html/wp-content/themes/consteel
    auto_update: Disabled
    
    ### wp-themes-inactive (3) ###
    
    Twenty Twenty: version: 1.9, author: the WordPress team (latest version: 2.0), Auto-updates disabled
    Twenty Twenty-One: version: 1.5, author: the WordPress team (latest version: 1.6), Auto-updates disabled
    Twenty Twenty-Two: version: 1.1, author: the WordPress team (latest version: 1.2), Auto-updates disabled
    
    ### wp-mu-plugins (7) ###
    
    consteel-contact-form-handler.php: author: (undefined), version: (undefined)
    consteel-widgets.php: author: (undefined), version: (undefined)
    Consteel Account Handler: version: 0.9, author: 
    Consteel Custom Post Type Register: version: 0.9, author: 
    Consteel Gutenberg: version: 0.9, author: 
    Consteel Servicecenter Handler: version: 0.1, author: 
    Consteel WPML .PO String exporter: version: 1.0, author: 
    
    ### wp-plugins-active (25) ###
    
    ACF Photo Gallery Field: version: 1.6.9, author: Navneil Naicker (latest version: 1.7.9), Auto-updates disabled
    Advanced Custom Fields: version: 5.9.6, author: Elliot Condon (latest version: 5.12.2), Auto-updates disabled
    Advanced Custom Fields Multilingual: version: 1.8.2, author: OnTheGoSystems (latest version: 1.10.3), Auto-updates disabled
    EditorsKit: version: 1.33.5, author: Munir Kamal (latest version: 1.33.7), Auto-updates disabled
    Enable Media Replace: version: 3.5.0, author: ShortPixel (latest version: 3.6.3), Auto-updates disabled
    Facebook for WordPress: version: 3.0.5, author: Facebook (latest version: 3.0.6), Auto-updates disabled
    FileBird Lite: version: 4.7.3, author: Ninja Team (latest version: 4.9.8), Auto-updates disabled
    File Upload Types: version: 1.2.1, author: WPForms (latest version: 1.2.2), Auto-updates disabled
    FooGallery: version: 2.1.18, author: FooPlugins (latest version: 2.2.7), Auto-updates disabled
    Highlighting Code Block: version: 1.3.0, author: LOOS, Inc. (latest version: 1.6.0), Auto-updates disabled
    Hotjar: version: 1.0.10, author: Hotjar (latest version: 1.0.14), Auto-updates disabled
    Lightbox for Gallery & Image Block: version: 1.8.1, author: Johannes Kinast <[email protected]> (latest version: 1.11), Auto-updates disabled
    Media Sync: version: 1.2.5, author: Erol ?ivina (latest version: 1.2.9), Auto-updates disabled
    Multicollab: version: 2.0.4.3, author: Multidots, Auto-updates disabled
    Simple Custom Post Order: version: 2.5.6, author: Colorlib, Auto-updates disabled
    SVG Support: version: 2.3.18, author: Benbodhi (latest version: 2.4.2), Auto-updates disabled
    Waiting: version: 0.5.6, author: Plugin Builders (latest version: 0.5.9), Auto-updates disabled
    WordPress Importer: version: 0.7, author: wordpressdotorg, Auto-updates disabled
    wpDataTables - Tables & Table Charts: version: 2.1.13, author: TMS-Plugins (latest version: 2.1.34), Auto-updates disabled
    WP Last Login: version: 3, author: Konstantin Obenland (latest version: 4), Auto-updates disabled
    WPML Media: version: 2.6.4, author: OnTheGoSystems (latest version: 2.7.0), Auto-updates disabled
    WPML Multilingual CMS: version: 4.4.10, author: OnTheGoSystems (latest version: 4.5.8), Auto-updates disabled
    WPML SEO: version: 2.0.1, author: OnTheGoSystems, Auto-updates disabled
    WPML String Translation: version: 3.1.8, author: OnTheGoSystems (latest version: 3.2.1), Auto-updates disabled
    WPML Translation Management: version: 2.10.6, author: OnTheGoSystems (latest version: 2.10.8), Auto-updates disabled
    
    ### wp-plugins-inactive (9) ###
    
    Akismet Anti-Spam: version: 4.1.9, author: Automattic (latest version: 4.2.4), Auto-updates disabled
    Code Syntax Block: version: 2.1.0, author: Marcus Kazmierczak (latest version: 3.1.1), Auto-updates disabled
    Datawrapper oEmbed: version: 1.0, author: Datawrapper GmbH, Auto-updates disabled
    EmbedPress: version: 3.1.3, author: WPDeveloper (latest version: 3.4.1), Auto-updates disabled
    FooBox Image Lightbox: version: 2.7.16, author: FooPlugins (latest version: 2.7.17), Auto-updates disabled
    Hello Dolly: version: 1.7.2, author: Matt Mullenweg, Auto-updates disabled
    NextGEN Gallery: version: 3.18, author: Imagely (latest version: 3.26), Auto-updates disabled
    Syntax-highlighting Code Block (with Server-side Rendering): version: 1.3.1, author: Weston Ruter, Auto-updates disabled
    Yoast SEO: version: 16.4, author: Team Yoast (latest version: 19.1), Auto-updates disabled
    
    ### wp-media ###
    
    image_editor: FooGallery_Thumb_Image_Editor_Imagick
    imagick_module_version: 1691
    imagemagick_version: ImageMagick 6.9.11-60 Q16 x86_64 2021-01-25 https://imagemagick.org
    imagick_version: 3.6.0
    file_uploads: File uploads is turned off
    post_max_size: 64M
    upload_max_filesize: 64M
    max_effective_size: 64 MB
    max_file_uploads: 20
    gd_version: bundled (2.1.0 compatible)
    gd_formats: GIF, JPEG, PNG, WebP, BMP
    ghostscript_version: 9.53.3
    
    ### wp-server ###
    
    server_architecture: Linux 5.4.0-1040-gcp x86_64
    httpd_software: Apache/2.4.53 (Debian)
    php_version: 7.4.29 64bit
    php_sapi: apache2handler
    max_input_variables: 1000
    time_limit: 30
    memory_limit: 64M
    admin_memory_limit: 256M
    max_input_time: -1
    upload_max_filesize: 64M
    php_post_max_size: 64M
    curl_version: 7.74.0 OpenSSL/1.1.1n
    suhosin: false
    imagick_availability: true
    pretty_permalinks: true
    htaccess_extra_rules: false
    
    ### wp-database ###
    
    extension: mysqli
    server_version: 5.7.37-google-log
    client_version: mysqlnd 7.4.29
    max_allowed_packet: 33554432
    max_connections: 4030
    
    ### wp-constants ###
    
    WP_HOME: undefined
    WP_SITEURL: undefined
    WP_CONTENT_DIR: /var/www/html/wp-content
    WP_PLUGIN_DIR: /var/www/html/wp-content/plugins
    WP_MEMORY_LIMIT: 40M
    WP_MAX_MEMORY_LIMIT: 256M
    WP_DEBUG: false
    WP_DEBUG_DISPLAY: true
    WP_DEBUG_LOG: false
    SCRIPT_DEBUG: false
    WP_CACHE: false
    CONCATENATE_SCRIPTS: undefined
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_ENVIRONMENT_TYPE: Undefined
    DB_CHARSET: utf8
    DB_COLLATE: undefined
    
    ### wp-filesystem ###
    
    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable
    mu-plugins: writable
    Thread Starter mechafairy

    (@mechafairy)

    Hello @multidots,

    Unfortunatly, we cannot share the staging details because of sensitive company information. We use WordPress 5.9.3, maybe that would be the cause of the issue?

Viewing 2 replies - 1 through 2 (of 2 total)