mechafairy
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Hello @jdembowski, thanks for your reply as well.
@multidots About the issue, we have extracted the following information about our site:
### wp-core ### version: 5.9.3 site_language: en_US user_language: en_US timezone: Europe/Budapest permalink: /blog/%postname%/ https_status: true multisite: false user_registration: 0 blog_public: 1 default_comment_status: open environment_type: production user_count: 23 dotorg_communication: true ### wp-paths-sizes ### wordpress_path: /var/www/html wordpress_size: 76.12 MB (79822387 bytes) uploads_path: /var/www/html/wp-content/uploads uploads_size: 1.46 GB (1563595266 bytes) themes_path: /var/www/html/wp-content/themes themes_size: 22.51 MB (23601359 bytes) plugins_path: /var/www/html/wp-content/plugins plugins_size: 131.91 MB (138315166 bytes) database_size: 321.91 MB (337543168 bytes) total_size: 2.00 GB (2142877346 bytes) ### wp-active-theme ### name: Consteel WP (consteel) version: 0.8 author: the Consteel dev team author_website: https://consteelsoftware.com parent_theme: none theme_features: core-block-patterns, widgets-block-editor, title-tag, custom-logo, editor-styles, post-thumbnails, editor-style, widgets, menus, align-wide, editor-color-palette theme_path: /var/www/html/wp-content/themes/consteel auto_update: Disabled ### wp-themes-inactive (3) ### Twenty Twenty: version: 1.9, author: the WordPress team (latest version: 2.0), Auto-updates disabled Twenty Twenty-One: version: 1.5, author: the WordPress team (latest version: 1.6), Auto-updates disabled Twenty Twenty-Two: version: 1.1, author: the WordPress team (latest version: 1.2), Auto-updates disabled ### wp-mu-plugins (7) ### consteel-contact-form-handler.php: author: (undefined), version: (undefined) consteel-widgets.php: author: (undefined), version: (undefined) Consteel Account Handler: version: 0.9, author: Consteel Custom Post Type Register: version: 0.9, author: Consteel Gutenberg: version: 0.9, author: Consteel Servicecenter Handler: version: 0.1, author: Consteel WPML .PO String exporter: version: 1.0, author: ### wp-plugins-active (25) ### ACF Photo Gallery Field: version: 1.6.9, author: Navneil Naicker (latest version: 1.7.9), Auto-updates disabled Advanced Custom Fields: version: 5.9.6, author: Elliot Condon (latest version: 5.12.2), Auto-updates disabled Advanced Custom Fields Multilingual: version: 1.8.2, author: OnTheGoSystems (latest version: 1.10.3), Auto-updates disabled EditorsKit: version: 1.33.5, author: Munir Kamal (latest version: 1.33.7), Auto-updates disabled Enable Media Replace: version: 3.5.0, author: ShortPixel (latest version: 3.6.3), Auto-updates disabled Facebook for WordPress: version: 3.0.5, author: Facebook (latest version: 3.0.6), Auto-updates disabled FileBird Lite: version: 4.7.3, author: Ninja Team (latest version: 4.9.8), Auto-updates disabled File Upload Types: version: 1.2.1, author: WPForms (latest version: 1.2.2), Auto-updates disabled FooGallery: version: 2.1.18, author: FooPlugins (latest version: 2.2.7), Auto-updates disabled Highlighting Code Block: version: 1.3.0, author: LOOS, Inc. (latest version: 1.6.0), Auto-updates disabled Hotjar: version: 1.0.10, author: Hotjar (latest version: 1.0.14), Auto-updates disabled Lightbox for Gallery & Image Block: version: 1.8.1, author: Johannes Kinast <[email protected]> (latest version: 1.11), Auto-updates disabled Media Sync: version: 1.2.5, author: Erol ?ivina (latest version: 1.2.9), Auto-updates disabled Multicollab: version: 2.0.4.3, author: Multidots, Auto-updates disabled Simple Custom Post Order: version: 2.5.6, author: Colorlib, Auto-updates disabled SVG Support: version: 2.3.18, author: Benbodhi (latest version: 2.4.2), Auto-updates disabled Waiting: version: 0.5.6, author: Plugin Builders (latest version: 0.5.9), Auto-updates disabled WordPress Importer: version: 0.7, author: wordpressdotorg, Auto-updates disabled wpDataTables - Tables & Table Charts: version: 2.1.13, author: TMS-Plugins (latest version: 2.1.34), Auto-updates disabled WP Last Login: version: 3, author: Konstantin Obenland (latest version: 4), Auto-updates disabled WPML Media: version: 2.6.4, author: OnTheGoSystems (latest version: 2.7.0), Auto-updates disabled WPML Multilingual CMS: version: 4.4.10, author: OnTheGoSystems (latest version: 4.5.8), Auto-updates disabled WPML SEO: version: 2.0.1, author: OnTheGoSystems, Auto-updates disabled WPML String Translation: version: 3.1.8, author: OnTheGoSystems (latest version: 3.2.1), Auto-updates disabled WPML Translation Management: version: 2.10.6, author: OnTheGoSystems (latest version: 2.10.8), Auto-updates disabled ### wp-plugins-inactive (9) ### Akismet Anti-Spam: version: 4.1.9, author: Automattic (latest version: 4.2.4), Auto-updates disabled Code Syntax Block: version: 2.1.0, author: Marcus Kazmierczak (latest version: 3.1.1), Auto-updates disabled Datawrapper oEmbed: version: 1.0, author: Datawrapper GmbH, Auto-updates disabled EmbedPress: version: 3.1.3, author: WPDeveloper (latest version: 3.4.1), Auto-updates disabled FooBox Image Lightbox: version: 2.7.16, author: FooPlugins (latest version: 2.7.17), Auto-updates disabled Hello Dolly: version: 1.7.2, author: Matt Mullenweg, Auto-updates disabled NextGEN Gallery: version: 3.18, author: Imagely (latest version: 3.26), Auto-updates disabled Syntax-highlighting Code Block (with Server-side Rendering): version: 1.3.1, author: Weston Ruter, Auto-updates disabled Yoast SEO: version: 16.4, author: Team Yoast (latest version: 19.1), Auto-updates disabled ### wp-media ### image_editor: FooGallery_Thumb_Image_Editor_Imagick imagick_module_version: 1691 imagemagick_version: ImageMagick 6.9.11-60 Q16 x86_64 2021-01-25 https://imagemagick.org imagick_version: 3.6.0 file_uploads: File uploads is turned off post_max_size: 64M upload_max_filesize: 64M max_effective_size: 64 MB max_file_uploads: 20 gd_version: bundled (2.1.0 compatible) gd_formats: GIF, JPEG, PNG, WebP, BMP ghostscript_version: 9.53.3 ### wp-server ### server_architecture: Linux 5.4.0-1040-gcp x86_64 httpd_software: Apache/2.4.53 (Debian) php_version: 7.4.29 64bit php_sapi: apache2handler max_input_variables: 1000 time_limit: 30 memory_limit: 64M admin_memory_limit: 256M max_input_time: -1 upload_max_filesize: 64M php_post_max_size: 64M curl_version: 7.74.0 OpenSSL/1.1.1n suhosin: false imagick_availability: true pretty_permalinks: true htaccess_extra_rules: false ### wp-database ### extension: mysqli server_version: 5.7.37-google-log client_version: mysqlnd 7.4.29 max_allowed_packet: 33554432 max_connections: 4030 ### wp-constants ### WP_HOME: undefined WP_SITEURL: undefined WP_CONTENT_DIR: /var/www/html/wp-content WP_PLUGIN_DIR: /var/www/html/wp-content/plugins WP_MEMORY_LIMIT: 40M WP_MAX_MEMORY_LIMIT: 256M WP_DEBUG: false WP_DEBUG_DISPLAY: true WP_DEBUG_LOG: false SCRIPT_DEBUG: false WP_CACHE: false CONCATENATE_SCRIPTS: undefined COMPRESS_SCRIPTS: undefined COMPRESS_CSS: undefined WP_ENVIRONMENT_TYPE: Undefined DB_CHARSET: utf8 DB_COLLATE: undefined ### wp-filesystem ### wordpress: writable wp-content: writable uploads: writable plugins: writable themes: writable mu-plugins: writable
Hello @multidots,
Unfortunatly, we cannot share the staging details because of sensitive company information. We use WordPress 5.9.3, maybe that would be the cause of the issue?
Viewing 2 replies - 1 through 2 (of 2 total)