mediaboy18

That did the trick!!
You guys had provided that MU plugin previously because we weren’t getting the form submissions in the backend or in our Google Sheet integration, but we were getting the payments… So hopefully renaming it to .txt will still submit the entries before submitting the Stripe payment.

The form is submitting in test mode right now just fine. Thank you so much for looking into this!!

An update- I reached out to my hosting provider, Siteground, and they ran extensive diagnostics and came back to an issue in Forminator itself that’s causing the issue. This was their debug report:

0.000049 openat(AT_FDCWD, “/home/customer/www/airbornevolleyball.org/public_html/wp-admin/php_errorlog”, O_WRONLY|O_CREAT|O_APPEND, 0644) = 5
0.000062 write(5, “[26-Nov-2020 03:55:22 UTC] PHP Fatal error: Uncaught ArgumentCountError: Too few arguments to function Forminator_Stripe::generate_paymentIntent(), 2 passed in /home/customer/www/airbornevolleyball.org/public_html/wp-content/mu-plugins/forminator-submit-before-stripe.php on line 1194 and exactly 3 expected in /home/customer/www/airbornevolleyball.org/public_html/wp-content/plugins/forminator/library/fields/stripe.php:274\nStack trace:\n#0 /home/customer/www/airbornevolleyball.org/public_html/wp-content/mu-plugins/forminator-submit-before-stripe.php(1194): Forminator_Stripe->generate_paymentIntent(100, Array)\n#1 /home/customer/www/airbornevolleyball.org/public_html/wp-content/mu-plugins/forminator-submit-before-stripe.php(96): Forminator_Stripe_Override->update_paymentIntent_Override(”, 100, Array, Array, Array, 176)\n#2 /home/customer/www/airbornevolleyball.org/public_html/wp-includes/class-wp-hook.php(287): WPMUDEV_Forminator_Submit_Before_Stripe->update_payment_amount(”)\n#3 /home/customer/www/airbornevolleyball.org/public_html/wp-includes/class-wp-hoo in /home/customer/www/airbornevolleyball.org/public_html/wp-content/plugins/forminator/library/fields/stripe.php on line 274\n”, 1195) = 1195

They also said

In other words, the actual error is logged in the file ~/www/airbornevolleyball.org/public_html/wp-admin/php_errorlog and it appears to be an issue with part of the code of the plugin forminator. I tried to resolve this by switching to different PHP versions but the error remains.

You guys are amazing… seriously.
I’ve successfully installed the MU plugin, so we’ll see how things go when people start registering again.

Thank you SO much!

I was actually just told there were now 3 form submissions for which we have nothing in any database for… not in Google Sheets, not in Forminator-Submission, not in email, BUT we have the Stripe payments for those three… SO WEIRD!!!

Thanks for the tips.

I just finished digging through the MyPHP Admin and found all entries to be “Is Spam” 0. There were no entries with a “1”. (I was hoping this was the issue lol)

I also searched the database for one of the names we know for sure who filled out the form successfully but was not stored and her name is nowhere to be found in the database. But we have a successful Stripe payment, so I’m kinda at a loss as to how to explain this to my client now… ??

As far as limits, yes, my client wanted to allow only a certain number of form submissions/payments.

As far as the two payment dates, there is one charge for the 17th and one for the 6th, so pretty far apart.

Thank you for looking into this. Here is the exported form.

Wordpress Version is: 5.5.1
PHP Version is: 7.3.20 (Supports 64bit values)
Server Type is: Linux 3.12.18-clouder0 x86_64
Forminator is: Version 1.13.5

{"type":"form","data":{"fields":[{"id":"section-1","element_id":"section-1","form_id":"wrapper-6935-6761","type":"section","options":[],"cols":12,"conditions":[],"wrapper_id":"wrapper-6935-6761","section_title":"General Information","cform-section-border-style":"none","section_border":"solid","cform-section-border-color":"#4c63d8","cform-section-border-width":"1"},{"id":"name-1","element_id":"name-1","form_id":"wrapper-5656-84","type":"name","options":[],"cols":12,"conditions":[],"wrapper_id":"wrapper-5656-84","field_label":"Participant's Name","placeholder":"i.e. Smith","prefix_label":"Prefix","fname_label":"Participant's First Name","fname_placeholder":"","mname_label":"Middle Name","mname_placeholder":"E.g. Smith","lname_label":"Participant's Last Name","lname_placeholder":"","prefix":false,"fname":"true","mname":false,"lname":"true","required_message":"Name is required.","prefix_required_message":"Prefix is required.","fname_required_message":"Participant's name is required.","mname_required_message":"Middle Name is required.","lname_required_message":"Last Name is required.","multiple_name":"true","fname_required":true},{"id":"name-2","element_id":"name-2","form_id":"wrapper-9834-324","type":"name","options":[],"cols":12,"conditions":[],"wrapper_id":"wrapper-9834-324","field_label":"Parent's Name","placeholder":"","prefix_label":"Prefix","fname_label":"Parent's First Name","fname_placeholder":"","mname_label":"Middle Name","mname_placeholder":"E.g. Smith","lname_label":"Parent's Last Name","lname_placeholder":"","prefix":false,"fname":"true","mname":false,"lname":"true","required_message":"Name is required.","prefix_required_message":"Prefix is required.","fname_required_message":"First Name is required.","mname_required_message":"Middle Name is required.","lname_required_message":"Last Name is required.","multiple_name":"true"},{"id":"address-1","element_id":"address-1","form_id":"wrapper-2841-1274","type":"address","options":[],"cols":12,"conditions":[],"wrapper_id":"wrapper-2841-1274","street_address":"true","address_city":"true","address_state":"true","address_zip":"true","address_country":"true","address_line":"true","street_address_label":"Street Address","street_address_placeholder":"E.g. 42 Wallaby Way","address_city_label":"City","address_city_placeholder":"E.g. Sydney","address_state_label":"State/Province","address_state_placeholder":"E.g. New South Wales","address_zip_label":"ZIP / Postal Code","address_zip_placeholder":"E.g. 2000","address_country_label":"Country","address_line_label":"Apartment, suite, etc","street_address_required_message":"This field is required. Please enter the street address.","address_zip_required_message":"This field is required. Please enter the zip code.","address_country_required_message":"This field is required. Please select the country.","address_city_required_message":"This field is required. Please enter the city.","address_state_required_message":"This field is required. Please enter the state.","address_line_required_message":"This field is required. Please enter address line."},{"id":"phone-1","element_id":"phone-1","form_id":"wrapper-4445-9642","type":"phone","options":[],"cols":12,"conditions":[],"wrapper_id":"wrapper-4445-9642","required":false,"limit":10,"limit_type":"characters","validation":"false","phone_validation_type":"standard","field_label":"Phone","placeholder":"E.g. +1 300 400 5000"},{"id":"email-1","element_id":"email-1","form_id":"wrapper-3348-8730","type":"email","options":[],"cols":12,"conditions":[],"wrapper_id":"wrapper-3348-8730","validation":false,"placeholder":"E.g. [email protected]","field_label":"Email Address","required":true,"required_message":"Email is required."},{"id":"number-1","element_id":"number-1","form_id":"wrapper-2618-305","type":"number","options":[],"cols":12,"conditions":[],"wrapper_id":"wrapper-2618-305","calculations":"true","limit_min":"3","limit_max":150,"field_label":"Age","placeholder":"E.g. 10"},{"id":"text-1","element_id":"text-1","form_id":"wrapper-4594-7864","type":"text","options":[],"cols":12,"conditions":[],"wrapper_id":"wrapper-4594-7864","input_type":"line","limit_type":"characters","field_label":"School you currently attend","placeholder":""},{"id":"text-2","element_id":"text-2","form_id":"wrapper-6493-1988","type":"text","options":[],"cols":12,"conditions":[],"wrapper_id":"wrapper-6493-1988","input_type":"line","limit_type":"characters","field_label":"Current Grade In School","placeholder":""},{"id":"select-1","element_id":"select-1","form_id":"wrapper-4572-5374","type":"select","options":[{"label":"YM","value":"ym","limit":"","key":"4289-2203"},{"label":"YL","value":"yl","limit":"","key":"2987-1574"},{"label":"AS","value":"as","limit":"","default":false,"key":"1816-5478"},{"label":"AM","value":"am","limit":"","default":false,"key":"8209-2548"},{"label":"AL","value":"al","limit":"","default":false,"key":"2586-4430"},{"label":"AXL","value":"axl","limit":"","default":false,"key":"4791-7483"}],"cols":12,"conditions":[],"wrapper_id":"wrapper-4572-5374","value_type":"single","field_label":"T-Shirt size"},{"id":"select-2","element_id":"select-2","form_id":"wrapper-8582-4793","type":"select","options":[{"label":"Fall 2020 Session (3rd & 4th Graders)","value":"fall-2020-session-3rd-4th-graders","limit":"14","key":"4289-2203"},{"label":"Fall 2020 Session (5th & 6th Graders)","value":"fall-2020-session-5th-6th-graders","limit":"48","default":false,"key":"2372-5704"}],"cols":12,"conditions":[],"wrapper_id":"wrapper-8582-4793","value_type":"single","field_label":"Session you're registering for","limit_status":"enable","description":"*Please note there is a registration limit for each grade group. If your grade does not show in the list above please use our contact page to request to be added to our waitlist.","required":true,"required_message":"Please select an age group.","condition_action":"hide","condition_rule":"any"},{"id":"page-break-1","element_id":"page-break-1","form_id":"wrapper-8437-2976","type":"page-break","options":[],"cols":12,"conditions":[],"wrapper_id":"wrapper-8437-2976","btn_left":"? Previous Step","btn_right":"Next Step ?"},{"id":"section-2","element_id":"section-2","form_id":"wrapper-7427-4812","type":"section","options":[],"cols":12,"conditions":[],"wrapper_id":"wrapper-7427-4812","section_title":"Medical Release","cform-section-border-style":"none","section_border":"solid","cform-section-border-color":"#4c63d8","cform-section-border-width":"1","formid":"wrapper-6315-4605","section_subtitle":"The information contained in this Mandatory Heath Form is confidential. The information will be disclosed only to the persons who are in need of the information. The form will be kept in a private place and will not be subject to public view."},{"id":"name-3","element_id":"name-3","form_id":"wrapper-6715-8811","type":"name","options":[],"cols":12,"conditions":[],"wrapper_id":"wrapper-6715-8811","field_label":"Participant's Name","placeholder":"E.g. John Doe","prefix_label":"Prefix","fname_label":"First Name","fname_placeholder":"E.g. John","mname_label":"Middle Name","mname_placeholder":"E.g. Smith","lname_label":"Last Name","lname_placeholder":"E.g. Doe","prefix":"true","fname":"true","mname":"true","lname":"true","required_message":"Name is required.","prefix_required_message":"Prefix is required.","fname_required_message":"First Name is required.","mname_required_message":"Middle Name is required.","lname_required_message":"Last Name is required."},{"id":"phone-2","element_id":"phone-2","form_id":"wrapper-9705-4603","type":"phone","options":[],"cols":12,"conditions":[],"wrapper_id":"wrapper-9705-4603","required":false,"limit":10,"limit_type":"characters","validation":"false","phone_validation_type":"standard","field_label":"Phone","placeholder":"E.g. +1 300 400 5000"},{"id":"date-1","element_id":"date-1","form_id":"wrapper-7975-6154","type":"date","options":[],"cols":12,"conditions":[],"wrapper_id":"wrapper-7975-6154","field_type":"picker","date_format":"mm/dd/yy","default_date":"none","field_label":"Date of birth","placeholder":"Choose Date","icon":"true","day_label":"Day","day_placeholder":"E.g. 01","month_label":"Month","month_placeholder":"E.g. 01","year_label":"Year","year_placeholder":"E.g. 2000","restrict_message":"Please select one of the available dates."},{"id":"section-3","element_id":"section-3","form_id":"wrapper-6283-1974","type":"section","options":[],"cols":12,"conditions":[],"wrapper_id":"wrapper-6283-1974","section_title":"Health History","cform-section-border-style":"none","section_subtitle":"Any pre-existing or present medical conditions.","section_border":"solid","cform-section-border-width":"1","cform-section-border-color":"#4c63d8"},{"id":"checkbox-1","element_id":"checkbox-1","form_id":"wrapper-1635-6083","type":"checkbox","options":[{"label":"Hay fever","value":"hay-fever","key":"4861-1339"},{"label":"Hearth condition","value":"hearth-condition","key":"4184-2239"},{"label":"Asthma","value":"asthma","limit":"","default":false,"key":"5709-8820"},{"label":"Diabetes","value":"diabetes","limit":"","default":false,"key":"1868-9986"},{"label":"Epilepsy/Nervous disorders","value":"epilepsynervous-disorders","limit":"","default":false,"key":"4298-1890"},{"label":"Frequent stomach upsets","value":"frequent-stomach-upsets","limit":"","default":false,"key":"5960-8171"}],"cols":12,"conditions":[],"wrapper_id":"wrapper-1635-6083","value_type":"checkbox","field_label":"Check all that apply","layout":"horizontal"},{"id":"textarea-1","element_id":"textarea-1","form_id":"wrapper-5125-2767","type":"textarea","options":[],"cols":12,"conditions":[],"wrapper_id":"wrapper-5125-2767","input_type":"line","limit_type":"characters","field_label":"List any physical disabilities","placeholder":""},{"id":"textarea-2","element_id":"textarea-2","form_id":"wrapper-619-1267","type":"textarea","options":[],"cols":12,"conditions":[],"wrapper_id":"wrapper-619-1267","input_type":"line","limit_type":"characters","field_label":"Please list any medications and dosages currently being taken","placeholder":""},{"id":"textarea-3","element_id":"textarea-3","form_id":"wrapper-7700-2272","type":"textarea","options":[],"cols":12,"conditions":[],"wrapper_id":"wrapper-7700-2272","input_type":"line","limit_type":"characters","field_label":"Please list any allergies to medications","placeholder":""},{"id":"section-4","element_id":"section-4","form_id":"wrapper-7419-8882","type":"section","options":[],"cols":12,"conditions":[],"wrapper_id":"wrapper-7419-8882","section_title":"Emergency Contact Information","cform-section-border-style":"none","section_border":"solid","cform-section-border-color":"#4c63d8","cform-section-border-width":"1"},{"id":"name-4","element_id":"name-4","form_id":"wrapper-9669-7204","type":"name","options":[],"cols":12,"conditions":[],"wrapper_id":"wrapper-9669-7204","field_label":"Name","placeholder":"E.g. John Doe","prefix_label":"Prefix","fname_label":"First Name","fname_placeholder":"E.g. John","mname_label":"Middle Name","mname_placeholder":"E.g. Smith","lname_label":"Last Name","lname_placeholder":"E.g. Doe","prefix":"true","fname":"true","mname":"true","lname":"true","required_message":"Name is required.","prefix_required_message":"Prefix is required.","fname_required_message":"First Name is required.","mname_required_message":"Middle Name is required.","lname_required_message":"Last Name is required."},{"id":"text-3","element_id":"text-3","form_id":"wrapper-8808-3761","type":"text","options":[],"cols":12,"conditions":[],"wrapper_id":"wrapper-8808-3761","input_type":"line","limit_type":"characters","field_label":"Relationship","placeholder":""},{"id":"phone-3","element_id":"phone-3","form_id":"wrapper-9166-2439","type":"phone","options":[],"cols":12,"conditions":[],"wrapper_id":"wrapper-9166-2439","required":false,"limit":10,"limit_type":"characters","validation":"false","phone_validation_type":"standard","field_label":"Phone","placeholder":"E.g. +1 300 400 5000"},{"id":"gdprcheckbox-1","element_id":"gdprcheckbox-1","form_id":"wrapper-744-21","type":"gdprcheckbox","options":[],"cols":12,"conditions":[],"wrapper_id":"wrapper-744-21","required":"true","field_label":"Acknowledgement","gdpr_description":"<p>By checking the box I certify the above medical information to be true and accurate to the best of my knowledge.<span class=\"Apple-converted-space\">? </span>I also understand all reasonable safety precautions will be taken at all times by the Director, coaches and staff of AirBorne Volleyball during the practice times.<span class=\"Apple-converted-space\">? </span>I understand the possibility of unforeseen hazards and know the inherent possibility of risk.<span class=\"Apple-converted-space\">? </span>I agree to not hold AirBorne Volleyball, Conroe First Assembly, Lifestyle Christian School, Willis High School, Willis ISD - their employees/ coaches /directors and staff liable for damages, losses, diseases, or injuries incurred by the subject of this form.</p>","required_message":"This field is required. Please check it."},{"id":"page-break-2","element_id":"page-break-2","form_id":"wrapper-4045-6636","type":"page-break","options":[],"cols":12,"conditions":[],"wrapper_id":"wrapper-4045-6636","btn_left":"? Previous Step","btn_right":"Next Step ?"},{"id":"section-5","element_id":"section-5","form_id":"wrapper-8416-8672","type":"section","options":[],"cols":12,"conditions":[],"wrapper_id":"wrapper-8416-8672","section_title":"Release Waiver","cform-section-border-style":"none","section_border":"solid","cform-section-border-width":"1","cform-section-border-color":"#4c63d8"},{"id":"gdprcheckbox-2","element_id":"gdprcheckbox-2","form_id":"wrapper-8978-6834","type":"gdprcheckbox","options":[],"cols":12,"conditions":[],"wrapper_id":"wrapper-8978-6834","required":"true","field_label":"Release and Waiver of Liability and Indemnity Agreement","gdpr_description":"<p>In consideration of being permitted to participate in any way in the <b>AirBorne Volleyball Developmental Program at Willis ISD Schools/ Conroe First Church </b>indicated below and/or being permitted to enter for any purpose any restricted area (here in defined as any area where in admittance to the general public is prohibited), parent(s) and/or legal guardian(s) of the minor participant below agree:<span class=\"Apple-converted-space\">?</span></p>\n<p>1. The parent(s) and/or legal guardian(s) will instruct the minor participant that prior to participating in the <b>AirBorne Volleyball Developmental Program</b>, he or she should inspect the facilities and equipment to be used, and if she believes anything is unsafe, the participant should immediately advise the officials of such condition and refuse to participate. I understand and agree that, if at any time, I feel anything it to be unsafe, I will immediately take all precautions to avoid the unsafe area and refuse to participate further.<span class=\"Apple-converted-space\">?</span></p>\n<p>2. I/WE fully understand and acknowledge that:<span class=\"Apple-converted-space\">?</span></p>\n<p>a. There are risks and dangers associated with participation in volleyball events and activities, which could result in bodily injury partial and/or total disability, paralysis, and even death.<span class=\"Apple-converted-space\">?</span></p>\n<p>b. The social and economic losses and/or damages, which could result from this risks and dangers described above, could be severe.<span class=\"Apple-converted-space\">?</span></p>\n<p><span class=\"Apple-converted-space\">? ? ? </span>c. These risks and dangers may be caused by the action, inaction or negligence of the<span class=\"Apple-converted-space\">? ? </span><br /><span class=\"Apple-converted-space\">? ? ? </span>participant or the action, inaction or negligence of others, including, but not limited to, the <br /><span class=\"Apple-converted-space\">? ? ? </span>Releases name below.<span class=\"Apple-converted-space\">?</span></p>\n<p>d. There may be other risks not known or not reasonably foreseeable at this time.<span class=\"Apple-converted-space\">?</span></p>\n<p>3. I/WE accept and assume such risks and responsibility for the losses and/or damages following such injury, disability, paralysis, or death, however caused and whether caused in whole or by part by the negligence of the Releases named below.<span class=\"Apple-converted-space\">?</span></p>\n<p>4. I/WE HEREBY RELEASE, WAIVE, DISCHARGE AND COVENANT NOT TO SUE <b>AirBorne Volleyball or Willis High School / Willis ISD/ Conroe First Church<span class=\"Apple-converted-space\">? </span></b>the<span class=\"Apple-converted-space\">?</span><b> </b>used by the participant, including its owners, directors, promoters, coaches, lessees of premises used to conduct the tryouts, premises and event inspectors, underwriters, consultants and other who give recommendations, directions, or instructions to engage in risk evaluation or loss control activities regarding the <b>AirBorne Volleyball or Willis High School/ Willis ISD/ Conroe First Church </b>or events held at the facility and each of them, their directors, officers, agents, employees, all for the purposes herein referred to as “Releasee”…FROM ALL LIABILITY TO THE UNDERSIGNED, my/our personal representatives, assigns, executors, heirs and next to kin FOR ANY AND ALL CLAIMS, DEMANDS, LOSSES OR DAMAGES AND ANY CLAIMS OR DEMANDS THEREFORE ON ACCOUNT OF ANY INJURY, INCLUDING BUT NOT LIMITED TO THE DEATH OF THE PARTICIPANT OR DAMAGE TO PROPERTY, ARISING OUT OF OR RELATING TO THE EVENT(S) CAUSED OR ALLEGED TO BE CAUSED IN WHOLE OR IN PART BY THE NEGLIGENCE OF THE RELEASEE OR OTHERWISE.<span class=\"Apple-converted-space\">?</span></p>\n<p>5. I/WE HEREBY acknowledge that THE ACTIVITIES OF THE EVENT(S) ARE VERY DANGEROUS and involve the risk of serious injury and/or death and/or property damage. Each of THE UNDERSIGNED also expressly acknowledges that INJURIES RECIEIVED MAY BE COMPOUNDED OR INCREASED BY THE NEGLIGENT RESCUE OPERATIONS OR PROCEDURES OF THE RELEASEES.<span class=\"Apple-converted-space\">?</span></p>\n<p>6. EACH OF THE UNDERSIGNED further expressly agrees that the foregoing release, waiver, and indemnity agreement is intended to be as broad and inclusive as is permitted by the law of the Province or State in which the event is conducted and that if any portion is held invalid, it is agreed that the balance shall, notwithstanding continue in full legal force and effect.<span class=\"Apple-converted-space\">?</span></p>\n<p>7. On behalf of the participant and individually, the undersigned partner(s) and/or legal guardian(s) for the minor participant execute this Waiver and Release. If, despite this release, the participant makes a claim against any of the Releasees, the parent(s) and/or legal guardian(s) will reimburse the Releasee for any money, which they have paid the participant, or on her behalf, and hold them harmless.<span class=\"Apple-converted-space\">?</span></p>\n<p>I HAVE READ THIS RELEASE AND WAIVER OF LIABILITY, ASSUMPTION OF RISK AND INDEMNITY AGREEMENT, FULLY UNDERSTAND ITS TERMS, UNDERSTAND THAT I HAVE GIVEN UP SUBSTANTIAL RIGHTS BY SIGNING IT, AND HAVE SIGNED IT FREELY AND VOLUNTARILY WITHOUT ANY INDUCEMENT, ASSURANCE, OR GUARANTEE BEING MADE TO ME AND INTEND MY SIGNATURE TO BE COMPLETE AND UNCONDITONAL RELEASE OF ALL LIABILITY TO THE GREATEST EXTENT ALLOWED BY LAW.<span class=\"Apple-converted-space\">?</span></p>\n<p>I agree and acknowledge that my child’s photograph or image may be used by the AirBorne Volleyball program for the express purposes of promotion of the program but for no other purpose. <br /><br />By signing this waiver, I understand that should my child or myself contract the coronavirus during the time they are at camp, AirBorne Volleyball, Conroe First Assembly of God and Lifestyle Christian School and all of their administrators and employees are not liable or responsible for any medical bills should I come down with Covid19. In addition, should my child or anyone from our family that enters the building come down with covid19, we will promptly inform AirBorne Volleyball so that the camp attendees can be notified.</p>\n<p><strong>Event:</strong>?AirBorne Developmental session/camps/tournaments/privates</p>\n<p><em><strong>Please check the box at the top of this statement if you agree</strong></em></p>","required_message":"This field is required. Please check it."},{"id":"page-break-3","element_id":"page-break-3","form_id":"wrapper-3863-4084","type":"page-break","options":[],"cols":12,"conditions":[],"wrapper_id":"wrapper-3863-4084","btn_left":"? Previous Step","btn_right":"Next Step ?"},{"id":"section-6","element_id":"section-6","form_id":"wrapper-3695-9646","type":"section","options":[],"cols":12,"conditions":[],"wrapper_id":"wrapper-3695-9646","section_title":"Covid-19 Screening","cform-section-border-style":"none","section_border":"solid","cform-section-border-width":"1","cform-section-border-color":"#4c63d8"},{"id":"radio-1","element_id":"radio-1","form_id":"wrapper-6541-6465","type":"radio","options":[{"label":"Yes","value":"yes","key":"7094-6618"},{"label":"No","value":"no","key":"1107-4097"}],"cols":12,"conditions":[],"wrapper_id":"wrapper-6541-6465","value_type":"radio","field_label":"New or persistent cough","layout":"vertical"},{"id":"radio-2","element_id":"radio-2","form_id":"wrapper-996-2148","type":"radio","options":[{"label":"Yes","value":"yes","key":"7094-6618"},{"label":"No","value":"no","key":"1107-4097"}],"cols":12,"conditions":[],"wrapper_id":"wrapper-996-2148","value_type":"radio","field_label":"Shortness of breath or any difficulty breathing","layout":"vertical","formid":"wrapper-6541-6465"},{"id":"radio-3","element_id":"radio-3","form_id":"wrapper-8061-1186","type":"radio","options":[{"label":"Yes","value":"yes","key":"7094-6618"},{"label":"No","value":"no","key":"1107-4097"}],"cols":12,"conditions":[],"wrapper_id":"wrapper-8061-1186","value_type":"radio","field_label":"Fever","layout":"vertical","formid":"wrapper-8061-1186"},{"id":"radio-4","element_id":"radio-4","form_id":"wrapper-5026-5651","type":"radio","options":[{"label":"Yes","value":"yes","key":"7094-6618"},{"label":"No","value":"no","key":"1107-4097"}],"cols":12,"conditions":[],"wrapper_id":"wrapper-5026-5651","value_type":"radio","field_label":"Have you been in contact with anyone in the last 14 days who is experiencing the above symptoms?","layout":"vertical","formid":"wrapper-5026-5651"},{"id":"gdprcheckbox-3","element_id":"gdprcheckbox-3","form_id":"wrapper-1765-4965","type":"gdprcheckbox","options":[],"cols":12,"conditions":[],"wrapper_id":"wrapper-1765-4965","required":"true","field_label":"Acknowledgement","gdpr_description":"<p>Anyone entering the gym must fill out and submit the following form <br />in addition to passing a temperature check and using hand sanitizer.</p>","required_message":"This field is required. Please check it."},{"id":"page-break-4","element_id":"page-break-4","form_id":"wrapper-6448-1141","type":"page-break","options":[],"cols":12,"conditions":[],"wrapper_id":"wrapper-6448-1141","btn_left":"? Previous Step","btn_right":"Next Step ?"},{"id":"section-7","element_id":"section-7","form_id":"wrapper-6862-1600","type":"section","options":[],"cols":12,"conditions":[],"wrapper_id":"wrapper-6862-1600","section_title":"Payment Info","cform-section-border-style":"none","section_border":"solid","cform-section-border-width":"1","cform-section-border-color":"#4c63d8","section_subtitle":""},{"id":"select-3","element_id":"select-3","form_id":"wrapper-2739-4168","type":"select","options":[{"label":"Partial Payment ($100)","value":"partial-payment-100","limit":"","key":"1099-9773","default":false,"calculation":"100"},{"label":"Full Payment ($185)","value":"full-payment-185","limit":"","default":false,"key":"4168-3722","calculation":"185"}],"cols":12,"conditions":[],"wrapper_id":"wrapper-2739-4168","value_type":"single","field_label":"Select how you'd like to pay today","placeholder":"Please select one","required":true,"required_message":"Please select a payment option.","limit_status":"disable","calculations":"true"},{"id":"calculation-1","element_id":"calculation-1","form_id":"wrapper-5144-7583","type":"calculation","options":[],"cols":12,"conditions":[],"wrapper_id":"wrapper-5144-7583","field_label":"Payment Amount","placeholder":"E.g. Calculated Value","formula":"{select-3}","condition_action":"show","condition_rule":"all","hidden":true},{"id":"stripe-1","element_id":"stripe-1","form_id":"wrapper-4859-3745","type":"stripe","options":[],"cols":12,"conditions":[],"wrapper_id":"wrapper-4859-3745","field_label":"Credit / Debit Card","mode":"live","currency":"USD","amount_type":"variable","logo":"","company_name":"AirBorne Volleyball","product_description":"Payment for 8 week session with AirBorne Volleyball.","customer_email":"{email-1}","receipt":"true","billing":"true","verify_zip":"false","card_icon":"true","language":"auto","base_class":"StripeElement","complete_class":"StripeElement--complete","empty_class":"StripeElement--empty","focused_class":"StripeElement--focus","invalid_class":"StripeElement--invalid","autofilled_class":"StripeElement--webkit-autofill","amount":"175","description":"If making a partial payment, a remaining balance of $85 due no later than October 10th.","variable":"calculation-1","billing_name":"name-2","billing_email":"email-1","billing_address":"address-1"},{"id":"gdprcheckbox-4","element_id":"gdprcheckbox-4","form_id":"wrapper-4579-2045","type":"gdprcheckbox","options":[],"cols":12,"conditions":[],"wrapper_id":"wrapper-4579-2045","required":"true","field_label":"Acknowledgement ","gdpr_description":"<p>You understand that by submitting this registration form a deposit of $25 is non-refundable.</p>","required_message":"You must agree to this statement. Please check the box."},{"id":"captcha-1","element_id":"captcha-1","form_id":"wrapper-6151-1280","type":"captcha","options":[],"cols":12,"conditions":[],"wrapper_id":"wrapper-6151-1280","captcha_type":"v3_recaptcha","score_threshold":"0.5","recaptcha_error_message":"reCAPTCHA verification failed. Please try again."}],"settings":{"pagination-header":"nav","paginationData":{"pagination-header-design":"show","pagination-header":"nav"},"formName":"Online Registration - Partial & Full","version":"1.13.5","form-border-style":"none","form-padding":"","form-border":"","fields-style":"open","validation":"on_submit","form-style":"flat","enable-ajax":"true","autoclose":"","submission-indicator":"show","indicator-label":"Submitting...","form-type":"default","submission-behaviour":"behaviour-hide","thankyou-message":"<p>Thank you for registering with Airborne Volleyball!</p>\n<p>You will receive an email confirmation from Coach Irvine with more information about the session you signed up for.</p>","submitData":{"custom-submit-text":"Submit registration","custom-invalid-form-message":"Error: Your form is not valid, please fix the errors!"},"validation-inline":"1","form-expire":"submits","form-padding-top":"0","form-padding-right":"0","form-padding-bottom":"0","form-padding-left":"0","form-border-width":"0","form-border-radius":"0","cform-label-font-family":"Roboto","cform-label-custom-family":"","cform-label-font-size":"12","cform-label-font-weight":"bold","cform-title-font-family":"Roboto","cform-title-custom-family":"","cform-title-font-size":"45","cform-title-font-weight":"normal","cform-title-text-align":"left","cform-subtitle-font-family":"Roboto","cform-subtitle-custom-font":"","cform-subtitle-font-size":"18","cform-subtitle-font-weight":"normal","cform-subtitle-text-align":"left","cform-input-font-family":"Roboto","cform-input-custom-font":"","cform-input-font-size":"16","cform-input-font-weight":"normal","cform-radio-font-family":"Roboto","cform-radio-custom-font":"","cform-radio-font-size":"14","cform-radio-font-weight":"normal","cform-select-font-family":"Roboto","cform-select-custom-family":"","cform-select-font-size":"16","cform-select-font-weight":"normal","cform-multiselect-font-family":"Roboto","cform-multiselect-custom-font":"","cform-multiselect-font-size":"16","cform-multiselect-font-weight":"normal","cform-dropdown-font-family":"Roboto","cform-dropdown-custom-font":"","cform-dropdown-font-size":"16","cform-dropdown-font-weight":"normal","cform-calendar-font-family":"Roboto","cform-calendar-custom-font":"","cform-calendar-font-size":"13","cform-calendar-font-weight":"normal","cform-button-font-family":"Roboto","cform-button-custom-font":"","cform-button-font-size":"14","cform-button-font-weight":"500","cform-timeline-font-family":"Roboto","cform-timeline-custom-font":"","cform-timeline-font-size":"12","cform-timeline-font-weight":"normal","cform-pagination-font-family":"","cform-pagination-custom-font":"","cform-pagination-font-size":"16","cform-pagination-font-weight":"normal","payment_require_ssl":"1","submission-file":"delete","cform-color-settings":"true","timeline-border-current":"#4c63d8","timeline-text-current":"#4c63d8","timeline-dot-background-current":"#4c63d8","radio-icon":"#4c63d8","select-icon-hover":"#4c63d8","select-icon-active":"#4c63d8","dropdown-option-background-active":"#4c63d8","calendar-arrows-bg":"#4c63d8","calendar-days-background-active":"#4c63d8","calendar-days-color-current":"#4c63d8","calendar-days-background-current":"#c0c7d8","prev-background-static":"#4c63d8","prev-background-hover":"#8492d8","prev-background-active":"#4c63d8","next-background-static":"#4c63d8","next-background-hover":"#939ed8","next-background-active":"#4c63d8","button-submit-background-static":"#4c63d8","button-submit-background-hover":"#9ca6d8","button-submit-background-active":"#4c63d8","form_name":"online-registration-partial-full","form_status":"publish","expire_submits":"60","use-autofill":"","logged-users":"","expire_message":"Our sessions are currently full. In the event that someone drops out, please use our contact page to request to be added to our wait list. Thank you for your understanding!"},"client_id":null,"notifications":[{"slug":"notification-1234-4567","label":"Admin Email","email-recipients":"default","recipients":"[email protected]","email-subject":"New Online Registration for AirBorne Volleyball","email-editor":"<p>You have a new online registration. Here's what they said:</p>\n<p><br />{all_fields} <br />---<br />This message was sent from {site_url}.</p>","email-attachment":"true","replyto-email":"{email-1}","conditions":[]}]},"status":"publish","version":"1.13.5"}

I am having this same issue, but with a Stripe payment.
I had someone fill out a multiple page form with a Stripe payment as the very last step. When they hit submit we got their payment, but no form submission was saved or sent… Any ideas?
Needless to say our user was pretty frustrated as the form is pretty lengthy.

Thanks!

Perfect!!! Thank you so much!! Working like a charm.

Thanks for the reply. I’ve implemented that code, however it’s not correcting the issue.
Here is a link to a screenshot of what it looks like on a scaled down browser width.
Issue screen shot

Perfect. I disabled the animations for those elements and it’s now working perfectly.
Thanks so much!!

Same here. I can actually see my saved dashboard appear for a quick second when the dashboard loads initially, then it disappears completely and reverts to the default dashboard.

I was having the exact same issue. I figured out that I has conflicting YouTube API’s. My Theme, Avada, has a built in feature to enable Youtube API. I disabled that and the plugin worked like a charm!