Md. Mehedi Hasan

Hello there,

Thanks a lot for contacting us. I’m sorry to inform you that we don’t have the instructor request decline or delete option. Only we have the block option right now.

You can delete the instructors by deleting them from the WordPress user. Navigate to Users > All Users and delete your preferred profile.

Let me know if you have more queries.

Regards

Hello there,

Thanks a lot for contacting us. You will need to override our plugin files inside your theme to edit the public profile. Here is the guide to follow: https://docs.themeum.com/tutor-lms/developers/override-templates/

You will need to edit files from this location: /tutor/templates/profile/.

I have checked your public profile earlier. All menus are working fine.

Let me know if you have more queries or issues.

Regards

Hello there,

Thanks a lot for using the WP Crowdfunding plugin and contacting us. You will need to customize the WooCommerce template inside your theme to display the reward section there.

I’m sorry to inform you that there is no other way except for coding to meet your requirements. If you don’t bother to write code, I believe you can do that. Otherwise, you can use our template instead of WooCommerce.

Regards,
Mehedi

Hello there,

We’re sorry for the inconvenience. The Open-Ended / Essay and Short Answer quizzes should have the Pending Review status after submitting the quiz.

Surely, it will be available in our updates. Please check our changelog whenever we release an update.

We appreciate your patient and cooperation.

Regards

We have released the updated version earlier. You can check the changelog of the latest version here: https://www.ads-software.com/plugins/tutor/#developers.

Hello there,

Thanks a lot for contacting us. Students will be to check the result of their all previous quiz attempts on the My Quiz Attempts menu from their dashboard.

If you want to allow them to check the Given Answers on the previous quiz attempts, you will need to go for the Tutor LMS Pro version. Students can check the previously submitted answers with the correctness using Tutor LMS Pro.

Regards,
Mehedi

You will need to enroll those students programmatically if you are using the free version.

Using the Enrollment addon of Tutor LMS pro, you can enroll them very easily. Here is the screenshot: https://prnt.sc/s7b4zt.

Hello @arielesponda100491 and @bhavna28,

After overriding the template files, you will need to create a relation with the data for saving the data. On the user registration action hook, you have to save data to the usermeta table.

Here is a simple code to require verification phone_no field and save it to the database.

add_filter('tutor_student_registration_required_fields', 'required_phone_no_callback');
if ( ! function_exists('required_phone_no_callback')){
    function required_phone_no_callback($atts){
        $atts['phone_no'] = 'Phone Number field is required';
        return $atts;
    }
}
add_action('user_register', 'add_phone_after_user_register');
add_action('profile_update', 'add_phone_after_user_register');
if ( ! function_exists('add_phone_after_user_register')) {
    function add_phone_after_user_register($user_id){
        if ( ! empty($_POST['phone_no'])) {
            $phone_number = sanitize_text_field($_POST['phone_no']);
            update_user_meta($user_id, '_phone_number', $phone_number);
        }
    }
}

I hope it will help you. FYI, you need to replace phone_no with your field name.

Regards,
Mehedi

Hello there,

I’m sorry to inform you that we don’t have the option to prevent the CTA Button from opening in new Tab. We have added this improvement. Hopefully, it will be available in our upcoming update.

We appreciate your patient and cooperation.

Regards

Hello there,

Thanks a lot for purchasing our product and contacting us. I’m sorry to inform you that we don’t have an option to add custom fields to the lessons, topics.

You will need to customize our plugin files to meet your requirements.

Regards,
Mehedi

Hello there,

We’re sorry for the inconvenience. Thanks for taking the time to describe the issue. I have reproduced the issue locally and submitted it to our developer team.

Surely, it will be fixed in our updates. We appreciate your patient and cooperation.

Regards,
Mehedi

Hello there,

Thanks a lot for using Tutor LMS and contacting us. Have you published courses already?

If you have published your courses, your buyers/students need to create an account on your site and they will able to purchase the courses.

If you are using the WooCommerce for selling courses, you can activate the Guest Checkout option. So they will able to create accounts on the checkout page.

Let me know if you have more queries or any confusion.

Regards

Try to find the absolute CSS and delete that. If you couldn’t find that, apply the following CSS on Appearance > Customize > Additional CSS:

.header {
    position: relative !important;
}

Hopefully, it’ll work for you.

Hello Hysni,

I have checked your site earlier. But I have not found any issues in the desktop view. Please apply the following CSS on Appearance > Customize > Additional CSS to fix the mobile menu issue:

@media only screen and (max-width: 767px){
    .primary-navigation {
        overflow: visible;
    }
    .wpmm-mobile-menu .wpmm-nav-wrap{
        text-align: right;
    }
}

Hopefully, it’ll work for you.

Regards,
Mehedi

Hello there,

Thanks a lot for using WP Crowdfunding and contacting us. I have checked the provided link earlier. You are getting the issue because your header position is absolute. Please check this screenshot: https://imgur.com/a/n0ARJ72.

I am not sure why you need this. You can fix the issue by setting header position to relative.

Regards,
Mehedi